IllustrationDASH HAS CRACK ALL ACROSS TO PASSENGER AIR BAG.
2011 Chevrolet Suburban 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Chevrolet Suburban 1500 do not stand out strongly from the model-year median of 53.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
925–50K
1050–75K
1675–100K
13100–150K
0150K+
51 reports with mileage · 29 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
80 reportsCRACKED DASHBOARD. LOCATED ABOVE AIRBAG DEPLOYMENT AREA. FRAGMENTATION HAZARD.
DASH IS CRACKED AND REPORTS SHOW NOT A RECALL AND IF REPLACE WILL CONTINUE TO CRACK.
DASHBOARD ON MY SUBURBAN BEGAN CRACKING AT 40K MILES. NOW HAS 3 CRACKS, ONE AT THE PASSENGER AIRBAG, ONE IN THE MIDDLE, AND ONE NEAR THE INSTRUMENT CLUSTER RISE. I'M AFRAID THAT IF THE PASSENGER AIRBAG IS DEPLOYED DURING AN ACCIDENT, IT WILL SEND BROKEN PIECES OF SHARP PLASTIC AS A PROJECTILE THROUGHOUT THE CAR. I HAVE 5 KIDS…
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DASHBOARD ON MY SUBURBAN BEGAN CRACKING AT 40K MILES. NOW HAS 3 CRACKS, ONE AT THE PASSENGER AIRBAG, ONE IN THE MIDDLE, AND ONE NEAR THE INSTRUMENT CLUSTER RISE. I'M AFRAID THAT IF THE PASSENGER AIRBAG IS DEPLOYED DURING AN ACCIDENT, IT WILL SEND BROKEN PIECES OF SHARP PLASTIC AS A PROJECTILE THROUGHOUT THE CAR. I HAVE 5 KIDS RANGING FROM TWIN 1 YEAR OLD BABIES TO A 21 YEAR OLD. AS A PARAMEDIC FIREFIGHTER, I COMMONLY SEE HOW PROJECTILES IN THE CAR CAN BECOME DEADLY. THIS IS A BIG ISSUE.
SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.
THE DASHBOARD ON MY 2011 SUBURBAN CRACKED ABOVE THE INSTRUMENT CLUSTER WHILE MY WIFE WAS STANDING AT A RED LIGHT. THOUSANDS OF PEOPLE ON A SPECIFIC FACEBOOK PAGE( 07-13 CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) FROM ACROSS AMERICA ARE EXPERIENCING THE SAME PROBLEM ON THERE GM SUV FROM 2007-2013 AND NO RECALL HAS BEEN PUT OUT BY…
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THE DASHBOARD ON MY 2011 SUBURBAN CRACKED ABOVE THE INSTRUMENT CLUSTER WHILE MY WIFE WAS STANDING AT A RED LIGHT. THOUSANDS OF PEOPLE ON A SPECIFIC FACEBOOK PAGE( 07-13 CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) FROM ACROSS AMERICA ARE EXPERIENCING THE SAME PROBLEM ON THERE GM SUV FROM 2007-2013 AND NO RECALL HAS BEEN PUT OUT BY GM. THE DEALERS WANT BETWEEN 1100 TO 1600 DOLLARS FOR THE REPAIR. GM HAS STATED IT IS HEAT RELATED BUT IT IS FROM INFERIOR MATERIAL THEY USED TO MAKE THESE DASH BOARDS. IF IT WAS HEAT RELATED EVERY CAR IN THE WORLD WOULD HAVE CRACKED DASHBOARDS.
DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.
VEHICLE DASH IS CRACKING WHICH PRESENTS A SAFETY RISK. PLASTIC COULD BE PROPELLED AT PASSENGERS IN THE CASE OF AIR BAG DEPLOYMENT.
THE DASHBOARD ABOVE STEERING COLUMN HAS A CRACK ALMOST TO THE WINDSHIELD. GM HAS BEEN NOTIFIED OF THIS ISSUE AND WANTS HUNDREDS OF DOLLARS TO REPAIR. IT IS A KNOWN MANUFACTURER FAULTY PART THAT THEY ARE NOT WILLING TO RECALL. MOST OF WHICH ARE CRACKED BY THE AIRBAGS. I FEEL LIKE THIS IS A HAZARD.
DASHBOARD IS CRACKED IN THREE PLACES, INCLUDING TWO CRACKS AROUND THE PASSENGER AIRBAG. THIS IS A COMMON OCCURRENCE IN GM TRUCKS/SUVS AND NEEDS TO BE ADDRESSED!
Official recalls
211V339000 · Steering:linkages
Jun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence & remedy
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
11V007000 · Suspension:rear:axle:spindle
Jan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.