CRACKED DASHBOARD. THE DASHBOARD IN MY 2011 CHEVROLET SUBURBAN CRACKED IN TWO PLACES ON MY WAY HOME FROM WORK ON MAY 8, 2017. THE CRACKS EXTEND FROM THE SEAM NEAR THE WINDSHIELD TO THE FRONT SEAM OF THE DASH BOARD. ONE IS CLOSE TO THE DRIVER'S SIDE INSTRUMENT CLUSTER AN THE OTHER LEADS FROM THE WINDSHIELD TO THE PASSENGER-SI…
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CRACKED DASHBOARD. THE DASHBOARD IN MY 2011 CHEVROLET SUBURBAN CRACKED IN TWO PLACES ON MY WAY HOME FROM WORK ON MAY 8, 2017. THE CRACKS EXTEND FROM THE SEAM NEAR THE WINDSHIELD TO THE FRONT SEAM OF THE DASH BOARD. ONE IS CLOSE TO THE DRIVER'S SIDE INSTRUMENT CLUSTER AN THE OTHER LEADS FROM THE WINDSHIELD TO THE PASSENGER-SIDE AIRBAG HOUSING. I WAS DRIVING ON A WELL PAVED, FOUR LANE ROAD WITH A CENTER TURNING LANE. THE ROAD IS WELL TRAVELLED AND WELL MAINTAINED. AS I STOPPED AT THE FIRST LIGHT, I HEARD A CRACKING AND THEN A CLICKING SOUND. THE DASHBOARD NOW VIBRATES WHILE DRIVING AND IS VISIBLY LOOSE.
NHTSA ODI #10984703
Mileage unknown · Dec 25, 2016
Unknown Or Other
ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE, THE DASH CRACKED IN TWO PLACES NEAR THE PASSENGER AIR BAG. THIS AFTERNOON, I NOTICED THE DASH DEVELOPED CRACKS IN THE SAME PLACES. I AM WORRIED IF THE TAKATA AIR BAG DEPLOYS, WE HAVE AN ADDITIONAL ISSUE OF DASH PIECES BEING THROWN ACROSS THE CABIN.
NHTSA ODI #10937401
Mileage unknown · Dec 12, 2016
Unknown Or Other
CRACKED DASHBOARD WHERE AIRBAG IS LOCATED
NHTSA ODI #10934896
Mileage unknown · Nov 16, 2016
Air BagsUnknown Or Other
I HAD A CRACK IN MY DASHBOARD AT THE CORNER OF WHERE MY AIRBAG IS STORED. THIS CRACK COULD IMPACT THE PROPER EXECUTION OF THE THE AIRBAG BEING DEPLOYED. I PURCHASED THIS VEHICLE USED AN AT THE TIME IT WAS A HAIRLINE CRACK WHICH LED TO A LARGE CRACK AND A BREAK IN THE DASHBOARD.
NHTSA ODI #10926509
140,000 miles · Oct 10, 2016
Unknown Or Other
DASHBOARDS HAVE CRACKED AND FAILED TWICE. SHARP EDGES RESULT FROM CRACKING. UNSAFE EXPOSURE TO DASHBOARD WIRING--SUSCEPTIBLE TO MOISTURE, FOREIGN OBJECT DAMAGE.
NHTSA ODI #10915164
120,000 miles · Oct 10, 2016
Air BagsUnknown Or Other
THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.
NHTSA ODI #10915025
97,000 miles · Oct 1, 2016
Unknown Or Other
DASH BOARD CRACKED IN 2 PLACES-THIS CAR HAS BEEN GARAGED SINCE DAY ONE
NHTSA ODI #10910983
Mileage unknown · Sep 30, 2016
Unknown Or Other
THE DASH BOARD ON OUR TRUCK HAS HAD A CRACK IN IT STARTING NEAR THE WINDSHIELD AND STRETCHING TOWARDS THE INSTRUMENT PANEL. NO KNOW REASON. THE CRACK CONTINUES TO GROW AND IS ALREADY HALF WAY UP THE DASH.
NHTSA ODI #10910724
48,000 miles · Sep 21, 2016
Unknown Or Other
DASHBOARD IS CRACKED. I UNDERSTAND THERE IS A LAWSUIT ABOUT IT. OUR VEHICLE IS NOT PART OF TAKATA AIR BAG RECALL EVEN THOUGH IT HAS SPENT PLENTY OF TIME IN THE SOUTHERN STATES THAT ARE PART OF THE RECALL.
NHTSA ODI #10908360
45,000 miles · Sep 2, 2016
Unknown Or Other
DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN …
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DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN PROBLEM WITH THE SUBURBANS. CHEVY REP WAS SUPPOSE TO INSPECT BUT NOTHING WAS CONVEYED BACK TO ME. I DID NOT ACTUALLY SEE THE DASH CRACK AT THE TIME IT HAPPENED, SO IT MUST HAVE BEEN WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE IS ALWAYS PARKED IN A GARAGE AND NOW ONLY HAS 58,000 MILES ON IT (ALMOST 5 YEARS OLD). THIS CAN BE A MAJOR SAFETY ISSUE IN THE EVENT OF AN AIRBAG DEPLOYMENT. PIECES OF THE DASH COULD BECOME DEADLY WEAPONS IN THE EVENT THE AIRBAGS DEPLOY. THIS APPEARS TO BE A COMMON PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER SINCE IT CAN BE A MAJOR SAFETY ISSUE WHEN BROKEN PIECES OF DASH GO FLYING AROUND THE INTERIOR OF THE VEHICLE AND INJURE OR POSSIBLE KILL A PASSENGER.
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence & remedy
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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