2011 Chevrolet Suburban 1500

VEHICLE DEVELOPED TWO CRACKS ON THE TOP OF THE DASHBOARD ASSEMBLY. ONE CRACK IS LOCATED ON THE PASSENGER SIDE OF THE VEHICLE, RUNNING FROM THE FORWARD-LEFT CORNER OF THE PASSENGER SIDE AIRBAG TO THE DEFROSTER VENT. THE OTHER CRACK IS ON THE DRIVER SIDE, INBOARD AND SLIGHTLY FORWARD OF THE INSTRUMENT PANEL "HUMP." CRACKS DISCOVERED WHILE VEHICLE WAS STATIONARY. I UNDERSTAND THIS TO BE COMMON, KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE AND RELATED GENERAL MOTORS VEHICLES (E.G., GMC YUKON, YUKON XL, AVALANCHE, TAHOE, ETC.). THIS IS A SAFETY ISSUE DUE TO THE LOCATION OF THE CRACKS POTENTIALLY AFFECTING PASSENGER SIDE AIRBAG DEPLOYMENT, CREATING A DANGEROUS SHARDS OF FLYING PLASTIC IN THE EVENT OF A PASSENGER SIDE AIRBAG DEPLOYMENT, THE POTENTIAL NEGATIVE IMPACT ON THE STRUCTURAL INTEGRITY OF THE DASHBOARD AND SUBSEQUENT NON-COMPLIANT PERFORMANCE DURING A COLLISION, AND POTENTIAL DUST AND WATER INTRUSION INTO THE INTERIOR OF THE DASHBOARD THROUGH THE CRACKS WHICH WOULD AFFECT THE VARIOUS ELECTRONIC COMPONENTS LOCATED IN THE DASHBOARD INTERIOR. *JS

MY 2011 CHEVY SUBURBAN HAS TWO CRACKS ON THE DASH, BOTH CONNECTING TO THE AIRBAG. I HAVE CONCERNS OF THIS WEAKENING THE DASH WHICH COULD CAUSE SUDDEN DEPLOYMENT OF THE AIRBAG. I ALSO HAVE CONCERNS THAT IN THE EVENT OF DEPLOYMENT,, PIECES OF BROKEN PLASTIC COULD CAUSE INJURY, AS DID IN AN ACCIDENT OF ANOTHER VEHICLE. MY VEHICLE HAS BEEN GARAGED FOR A YEAR WHEN NOT USED. IT WAS PREVIOUSLY OWNED BEFORE THAT. THIS IS MY SIXTH SUBURBAN. THE KIND OF MONEY WE PAY FOR THESE, EVEN PREOWNED, SHOULD COVER BETTER THAN THE PLASTIC DASH THAT'S FALLING APART. THE WARRANTY HAD JUST EXPIRED ABOUT 4 MONTHS BEFORE I BOUGHT IT. IT WAS STILL UNDER THE 36000 MILES WHEN THE FIRST CRACK WAS NOTICED BUT TIME HAD EXPIRED. *TR

2011 CHEVROLET SUBURBAN 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SERIOUS STRUCTURAL AND SAFETY ISSUES CONCERNING THE VEHICLE. *SMD THE CONSUMER STATED WATER WAS LEAKING INSIDE THE VEHICLE. ACCORDING TO THE INVOICE, THE DEALER FOUND THE WATER LEAK COMING FROM THE BODY SEAM BELOW THE DASH ALONG THE FIREWALL. THE PASSENGER AND DRIVER FRONT SEATS MADE A CHATTERING NOISE. THE DEALER GREASED THE TRACKS. THE ENGINE WAS NOT RUNNING CORRECTLY. THE DEALER REPLACED THE THROTTLE POSITION SENSOR. ALSO, THE FRONT WINDSHIELD WIPERS WERE INOPERATIVE, AS WELL AS THE REAR WINDSHIELD WIPER. THE DEALER FOUND NO POWER OPEN CIRCUIT AT THE CONNECTOR AND ALLEGEDLY REPAIRED THE WIRING TO THE WIPER HARNESS.

BEGAN TO NOTICE A MOLD/MILDEW SMELL IN VEHICLE BOTH IN THE CABIN AND WHEN A/C ON. VEHICLE WAS TAKEN TO GM SERVICE DEALERS TO LOCATE PROBLEM. UNABLE TO LOCATE LEAK AT FIRST INSPECTION. ANOTHER GM DEALERSHIP ACKNOWLEDGED HEAVY MOLD SMELL IN VEHICLE UPON ENTERING, HOWEVER UNABLE TO LOCATE. CONSUMER BEGAN TO SEARCH FOR LEAK AND FOUND WATER HAD ACCUMULATED UNDER FLOORBOARD OF DRIVER'S SIDE. CARPET/PADDING SOAKED AND VERY STRONG MOLD ODOR UPON LIFTING OF CARPET. DEALER STILL HAS VEHICLE AS OF 12/30 AND NO LEAK CAN BE FOUND. MANUFACTURER NOTIFIED THAT SERVICE IS UNABLE TO LOCATE AND REPAIR. ADDITIONALLY, CONSUMER PROVIDED WITH A 2009 CHEVY SUBURBAN TO DRIVE AS LOANER VEHICLE. FOUND THAT THE LOANER ALSO EXHIBITED THE SAME LEAK UNDER DRIVER SIDE FLOORBOARD. DEALER WAS NOTIFIED IMMEDIATELY AND TO INVESTIGATE THAT VEHICLE LEAK AS WELL. *TR

2011 CHEVROLET SUBURBAN 1500. CONSUMER STATES WHEN THE TAILGATE IS COMMANDED TO LIFT IT RAISES BETWEEN 20% AND 50% AND THEN RETURNS TO THE BOTTOM AND LOCKS WITHOUT STOPPING *TGW THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER, THE TAILGATE LIFTED APPROXIMATELY 80% AND THEN WITHOUT WARNING AN EXPLOSIVE NOISE OCCURRED AND A VIOLENT DOWNWARD MOTION CAUSED IT TO CLOSE AND LOCK. THE CONSUMER WENT TO ANOTHER DEALER AND THE TAILGATE OPENED FULLY AND THEN CLOSED AND LOCKED WITHOUT COMMAND. THE CONSUMER STATED HE HAS BEEN TO THE DEALER SIX TIMES FOR THE FAULTY OPERATION OF THE TAILGATE. *JB