2009 Chevrolet Suburban 1500

TL*THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO DISCONNECT AND RECONNECT THE BATTERY OR THE ELECTRICAL BOX UNDER THE HOOD IN ORDER TO GET THE VEHICLE TO START. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,089.

THE DASH BROKE BETWEEN AIRBAG AND FORWARD EDGE OF DASH. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS IF THE AIRBAG IS DEPLOYED AND THAT SHARP DASH CORNER HITS A PERSON OR THE AIRBAG. THE DASH TO THE LEFT OF THE BREAK IS SINKING DOWN TO WHERE THE CLIP HOLDING ON THE AIRBAG COVER IS VISIBLE. THE DASH VIBRATES EXCESSIVELY NOW WHILE THE CAR IS MOVING. I EXPECT MORE CRACKS DUE TO THIS VIBRATION. *TR

I ALSO HAVE ONE OF THE AFFECTED CRACKED FRONT DASHES THAT HAVE BEEN POSTED. THE DASH IS CRACKED IN THREE PLACES, ONE OVER THE DRIVERS CONSOLE WHICH IS CAVING INWARD, ANOTHER ON THE LEFT SIDE OF THE PASSENGERS AIRBAG AND THE OTHER IN THE FAR RIGHT CORNER OF THE DASH. THIS HAS A POTENTIAL TO SERIOUSLY INJURE SOMEONE IN THE VEHICLE IF THE CAR IS IN AN ACCIDENT. CHEVROLET MAINTAINS THAT THERE IS NOT AN ISSUE WITH THE DASHES FROM ANY OF THE FOLLOWING VEHICLES: 2007-2013 AVALANCHE, SILVERADO, SUBURBAN, TAHOE AND CADILLAC ESCALADE. ALL OF THESE VEHICLES IN THAT RANGE HAVE THE SAME DASH COMPONENT. THERE ARE MANY CASES LISTED ON A CHEVROLET FORUM WEBSITE. REPLACEMENT AND COST TO REPAIR THE FAULTY DASH IS SOLELY UP TO THE DEALER NOT CHEVROLET. *TR

I HAVE BEEN DEALING WITH THIS FOR A COUPLE MONTHS, AND IT IS VERY FRUSTRATING. I HAVE A 2009 CHEVY SUBURBAN WITH APPROXIMATELY 71,500 MILES ON IT. THE SUBURBAN IS ALWAYS GARAGED, AND WE WOKE UP ONE MORNING TO A LARGE CRACK, WHICH HAS NOW CAVED IN, ON THE DASH RIGHT ABOVE THE HUMP OF THE STEERING WHEEL AND A CRACK ON THE PASSENGER SIDE AIRBAG. WE CALLED GM AND SPOKE TO [XXX] AT EXT [XXX] AND RECEIVED A CASE NUMBER. WE WENT TO OUR LOCAL CHEVY DEALER FOR AN ESTIMATE OF APPROXIMATELY $1,000, AND THEN CALLED GM BACK WITH THAT ESTIMATE. GM CALLED THE DEALER AND THEN THE DEALER LOWERED THE PRICE TO $350 - $400. I STILL FIND THIS UNACCEPTABLE. I KNOW WHAT GM SENT ME IS A STANDARD REPLY. I DO NOT, AND WILL NOT ACCEPT A PHONE CALL THAT SAYS IT WILL BE $400 PLUS DOLLARS TO REPLACE MY DASH. THIS IS NOT MY DOING. THIS IS A DEFECT IN A GM PRODUCT. IT NEEDS TO BE COVERED AND GM NEEDS TO STEP UP AND SHOW THE CUSTOMER SOME OF THE RESPECT IT WANTS FROM SAID CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A BG FUEL INJECTION CLEANING AND THROTTLE BODY CLEANING AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/28/14*CN

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

THE DOOR LOCK ON THE DRIVER SIDE SECOND ROW WOULD NOT UNLOCK WHEN THE CAR WAS PARKED EITHER BY THE INSIDE UNLOCK MECHANISM OR THE REMOTE CONTROL DOOR UNLOCK BUTTON. HAD TO MANUALLY UNLOCK IN FROM THE INSIDE WHICH WAS DIFFICULT BECAUSE OF HAVING A CARSEAT BACK THERE. SHOULD THERE HAVE BEEN AN ISSUE WHERE I NEEDED TO GET MY CHILD OUT IN A HURRY, THERE COULD HAVE BEEN A MAJOR ISSUE. *TR