2009 Chevrolet Suburban 1500

DASH BOARD HAS DEVELOPED MAJOR CRACKS, PARKED IN DRIVE WAY MOTOR MOUNT BROKE, DISCOVERED AT INSPECTION ENGINE HAD TO BE REBUILT DIE TO EXCESSIVE OIL CONSUMPTION (COVERED UNDER WARRANTY) WHEELS CORODED FROM INSIDE, PITTED HEAD, TIRES LEAK AIR AS A RESULT PURCHASED AS A GM CERTIFIED VEHICLE, 32K MILES. HAD TO TAKE BACK NEXT DAY DUE TO WARPED FRONT BRAKE ROTORS...ANT CHEVY, SELLERSVILLE PA.

DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.

TAKATA RECALL: FAILURE TO ACT ON RECALL ON THIS SEVEN YEAR OLD VEHICLE, BY MANUFACTURE AND PINE BELT CHEVROLET, LAKEWOOD, NEW JERSEY. HAVE CALL THE DEALER GIVEN A CASE NUMBER [XXX]. THIS IS THE SECOND CASE NUMBER ISSUED. IN JULY WAS TOLD BY PINE BELT PARTS WERE ON ORDER, NOW ALL THEY WILL GIVE IS CASE NUMBER. I WANT THIS ON RECORD, THAT I HOLD CHEVROLET, PINE BELT CHEVROLET, AND NTSB RESPONSIBLE FOR NOT GETTING THESE VEHICLES REPAIRED. CHEVROLET SHOULD BE REQUIRED TO REPLACE THESE VEHICLE WITH NEW ONE. THANK YOU FOR YOUR TIME; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. RECALL DATE 5/27/2016. RECEIVED LETTER ADVISING OF THE RECALL AND THAT I WOULD RECEIVE 2ND LETTER ONCE PART WAS AVAILABLE. I HAVEN'T RECEIVED THE LETTER SO I CHECKED THE STATUS OF THE RECALL AND WEBSITE STATES: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THIS IS A SERIOUS RECALL THAT CAN CAUSE SERIOUS INJURY OR EVEN DEATH YET HERE WE ARE ALMOST 8 MONTHS LATER THAT STILL CANNOT BE CORRECTED. OUR 2ND VEHICLE ALSO HAS THE RECALL SO WE ARE BEING LEFT WITH 2 UNSAFE VEHICLES FOR OUR FAMILY.

RECEIVED NOTICE JULY 2016 THAT I WOULD BE CONTACTED. NEVER WAS SO I CALLED ALLEN GMC TOLD THEM ABOUT MY RECALL , MADE AND APPOINTMENT AND DROVE DOWN MET WITH SERVICE ADVISOR STEVE WACKER. HE SAID I CANNOT FIX THIS AS I HAVE NO PARTS. I CALLED 800 222-1020 TALKED TO YVONNE AND GAVE HER ALL MY INFO. SHE PUT ME ON HOLD AND BURT PICKED UP AND I HAD TO GIVE HIM ALL THE INFORMATION AGAIN. BOTH THESE PEOPLE WERE IN THE PHILIPPINES AND SAID THEY COULD NOT TRANSFER ME TO A DECISION MAKER. FUNNY HOW THE SUITS ALL HIDE BEHIND THESE CUST SERV PEOPLE. I ASKED STEVE AND BURT HOW THEY WOULD FEEL ABOUT PUTTING THEIR WIFE OR CHILD IN THAT SEAT WITH THE POSSIBILITY THE AIR BAG COULD KILL THEM AS IT HAS OTHERS. I ASKED FOR A CAR TO DRIVE LIKE HONDA HAS DONE WITH THEIR CUSTOMERS. JUST A BUNCH OF HAPPY TALK AT THE EXPENSE OF A FAMILY MEMBER. I DON'T CARE IF THERE IS A 1/1000 CHANCE IT MAY HAPPEN THEY SHOULD FIX IT OR GIVE YOU A CAR UNTIL THEY DO. THEY SHOULD NOT BE ABLE TO PRODUCE OR SELL NEW CARS UNTIL THE GET THIS SITUATION RESOLVED. GM IS A HUGE COMPANY WITH LOTS OF RESOURCES AND IT SEEMS A CRIME THAT SOMEONE MAY LOSE A LOVED ONE OVER GREED. HOW SOON THEY FORGET WHO WAS LOYAL TO THEM WHEN THEY WERE IN BANKRUPTCY.