2009 Chevrolet Suburban 1500

THE DASHBOARD CRACKED IN TWO PLACES AT AROUND 50,000 MILES. THERE IS A CRACK BETWEEN THE PASSENGER SIDE AIRBAG COVER AND THE FRONT EDGE OF THE DASHBOARD AND ONE OVER THE INSTRUMENT PANEL TO THE FRONT EDGE OF THE DASHBOARD. I WAS TOLD INITIALLY THAT THIS IS SIMPLY A COSMETIC ISSUE, BUT SUBSEQUENT REPORTS SUGGEST THAT THESE CRACKS MAY CAUSE THE DASHBOARD TO SPLINTER WITH AIRBAG DEPLOYMENT, CAUSING PREVENTABLE HARM TO PASSENGERS.

DASHBOARD IS CRACKED IN SEVERAL PLACES FROM DRIVER SIDE TO PASSENGER SIDE. IT HAS CRACKED ALL AROUND THE PASSENGER SIDE AIRBAG. IN THE EVENT OF AN ACCIDENT I'M VERY CONCERNED THE DASH WILL INTERFERE WITH THE AIRBAG DEPLOYMENT. I AM ALSO CONCERNED IT WILL BECOME LIKE PIECES OF FLYING SHRAPNEL. THE DASH IS DEFECTIVE AND SHOULD HAVE A RECALL.

ON THREE (3) SEPARATE OCCASIONS IN THE PAST YEAR, THE VEHICLE ENTERS WHAT APPEARS TO BE AN "ELECTRICAL SYSTEM RESET" OF SORTS. THIS HAS OCCURRED ON LONG DISTANCE TRIPS DURING OPERATION AT HIGHWAY SPEEDS. THE ENTIRE ELECTRICAL SYSTEM WILL SUDDENLY POWER OFF AND ON REPEATEDLY, THE ELECTRIC DOOR LOCKS WILL UNLOCK AND RELOCK, THE ENGINE WILL LOSE POWER (QUITE SCARY AT HIGHWAY SPEEDS) AND THE VEHICLE MUST BE REMOVED FROM THE ROAD, POWERED DOWN, LET SIT IDLE FOR 5-10 MINUTES AND THEN CAN BE RESTARTED TO A NORMAL OPERATING CONDITION. IT IS ALMOST AS IF THE COMPUTER SYSTEM IS RESETTING ITSELF WHILE THE VEHICLE IS IN OPERATION AND MOVING. THIS HAS HAPPENED THREE (3) TIMES IN THE PAST YEAR - ALL ON LONG TRIPS - MARCH, JULY, AND NOVEMBER. THE MOST RECENT, INSTANCE OCCURRED ABOUT THREE HOURS INTO A RETURN TRIP HOME AND RECURRED AGAIN ABOUT 1-1/2 HOURS LATER (10 MINUTES FROM HOME) DURING THE SAME TRIP. BY RESTARTING/RESETTING THE VEHICLE, I WAS ABLE TO GET HOME. I TOOK TO ADVANCED AUTO AND THE DIAGNOSTIC CAME UP NEGATIVE - NO CODES, BATTERY AND STARTUP ALL GOOD. I HAVE A LARGE FAMILY AND USE THIS VEHICLE TO TRANSPORT THEM AROUND TOWN AND FOR VACATIONS AND SUCH. THIS IS QUITE A DANGEROUS SITUATION WHEN IT OCCURS AND I AM AFRAID IT MAY LEAVE US STRANDED AT SOME POINT IN TIME, OR WORSE.

THE DRIVER SIDE TEMPERATURE CONTROL IS VERY DISTRACTING WHILE DRIVING. THE SETTING STAYS AT MAXIMUM HEAT / HOT AND DOES NOT CHANGE WITH THE AC RUNNING. THE DRIVER IS ALWAYS EXTREMELY UNCOMFORTABLE AND DISTRACTED BY TRYING EVERYTHING TO OVER AND OVER. KEEPING THE UPPER VENTS CLOSED STILL HOT AIR COMES THROUGH. YOU MUST KEEP THE SYSTEM COMPLETELY OFF THE FLOOR VENT, THE DRIVER SIDE IS EXTREMELY HOT AND CAUSES DISTRACTION. IS THIS A NEW OR UNKNOWN REPORT FOR THIS VEHICLE? WHAT HAS FAILED TO CREATE THIS PROBLEM? IS THIS A SAFETY PROBLEM, ONLY WHILE DRIVER IS IN THE VEHICLE AND DRIVING FOR MORE THAN 15 MINUTES AND EVEN WORSE DURING SUMMER SEASON.