2017 Chevrolet Spark

DURING MORNING RUSH HOUR ON THE HIGHWAY, (I WAS DRIVING IN THE LEFT LANE), TRAVELING AROUND 50MPH. I WAS ABOUT 3 CAR LENGTHS BEHIND, WHEN THE VEHICLE IN FRONT OF ME STOPPED ABRUPTLY, AND PROMPTLY DROVE AWAY. I SLAMMED MY BRAKES TO THE FLOOR AND SIMULTANEOUSLY SWERVED TO THE EMERGENCY LANE TO AVOID AN IMPACT. WITH BOTH OF MY FEET ON THE BRAKE PEDAL, MY CAR KEPT SLIDING LIKE IT WAS ON ICE FOR AROUND 80 FEET, BECAUSE THE ABS SYSTEM FAILED. THE ONLY THING THAT STOPPED ME WERE THE 2 VEHICLES THAT WERE ILLEGALLY PARKED IN THE EMERGENCY LANE. WHILE SKIDDING, I HIT THE CEMENT HIGHWAY DIVIDER (ON THE DRIVER'S SIDE). I THEN SLAMMED INTO THE 1ST PARKED CAR, WHICH WAS PUSHED INTO THE 2ND VEHICLE. I WAS SUBSEQUENTIALLY REAR-ENDED BY ANOTHER VEHICLE, WHICH FOLLOWED MY SAME PATH. ONLY THE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE LEFT SIDE AIRBAG (1ST IMPACT) NEVER DEPLOYED, WHICH LEFT SIGNIFICANT BRUISING ON MY LEFT SHOULDER AND LEFT EAR. MY CAR WAS TOTALED, BUT THE CABIN REMAINED MOSTLY INTACT. I WAS LUCKY TO HAVE WALKED AWAY WITH ONLY A BROKEN THUMB AND BRUISING THROUGHOUT MY BODY. IF THE ABS HADN'T FAILED, I WOULD'VE BEEN ABLE TO STOP SAFELY AND AVOID MULTI CAR COLLISION. *TR

THERE IS A RECALL INCLUDING MY SPARK TO REPLACE THE PASSENGER SIDE AIRBAG. I TOOK MY SPARK TO THE DEALER (BY APPOINTMENT) ON 1 SEPTEMBER TO HAVE THE RECALL AIRBAG CHANGEOVER MADE. IT COULD NOT BE DONE BECAUSE A COUPLER IN THE NEW INSTALLATION WAS FOUND TO BE DEFECTIVE. ANOTHER COUPLER WAS ORDERED, IT ARRIVED AND WAS ALSO FOUND TO BE DEFECTIVE (8 SEPTEMBER). ACCORDING TO THE DEALER AND CHEVROLET CUSTOMER ASSISTANCE, THERE ARE NO OTHER COUPLERS TO BE HAD AND THE ETA FOR A CORRECTLY-MADE COUPLER IS UNKNOWN. I HAVE BEEN TOLD THAT MY CAR, WHICH WAS DISASSEMBLED AND NOW SITS AT THE DEALERSHIP, CANNOT BE REASSEMBLED UNTIL THE NEW AIRBAG IS INSTALLED. WHEN THAT CAN HAPPEN IS, OF COURSE, UNKNOWN. IF THE POINT OF A RECALL IS TO MAKE THE CAR DRIVEABLE, CHEVY HAS FAILED UTTERLY. AS A CONSUMER, I HAD THE EXPECTATION THAT WHEN A RECALL WAS ORDERED, THE DEALER WAS EXPECTED TO CORRECT THE SITUATION IN A TIMELY MANNER. I HAVE ABSOLUTELY NO IDEA WHEN MY SPARK'S PROBLEM WILL BE CORRECTED.

TL* THE CONTACT OWNED A 2017 CHEVROLET SPARK. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE TORSO, HEAD AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE VEHICLE WAS DESTROYED THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,240. UPDATED 05/09/17*LJ *CN