2015 Chevrolet Spark

INCIDENT SUMMARY In February 2025, while driving on the freeway, my vehicle experienced a sudden and complete loss of power. The battery rapidly depleted without warning, causing the vehicle to decelerate dangerously in moving traffic. A Stabilitrak warning appeared on the display. I was fortunate to reach the shoulder safely, but this failure created an extremely hazardous situation that could have resulted in serious injury or death. Following this incident, the vehicle became completely inoperable and required towing to Stewart Chevrolet for diagnosis. DEALERSHIP DIAGNOSIS Stewart Chevrolet performed a diagnostic evaluation (cost: $700) and provided the following official findings: Problem Identified: Battery 1 with voltage variance beyond specifications Variance Measured: In excess of 0.07V discrepancy in battery cells GM Document Referenced: #17-NA-131 Recommended Repair: Labor operation 9102972 - Drive Motor Replacement and Shipping Preparation (high voltage battery replacement) Estimated Cost: $10,000-12,000

The contact owns a 2015 Chevrolet Spark. The contact received notification of NHTSA Campaign Number: 16V257000 (Equipment, Electrical Systems). The vehicle was taken to the dealer, and the contact was informed that the radio software needed to be updated. The dealer informed the contact that to complete the software upgrade, the dealer had to reprogram the radio USB portion to complete the upgrade. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the radio image was inoperable. The contact stated that the radio image appeared blank. Additionally, the Bluetooth feature failed to function properly. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was concerned about the failure of the vehicle and that it was related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,173.

In the past I had a 2013 Chevy Spark LS. But in 2017 an idiot who was TEXTING and DRIVING RAN A STOP SIGN, crossed through FOUR LANES and T-BONED MY car injuring me and totaling my car. I am blessed to have survived. Until that day the only issue with my Spark was a failure of the "ignition / safety security chime". Prior to the accident it was addressed and fixed. Now I have a 2015 Chevy Spark LS and have had a TRANSMISSION FAILURE reported, and fixed DUE TO A NATIONAL RECALL FOR 2013-2015's. However following the TRANSMISSION REPLACEMENT(Matt Bowers Chevy-Slidell,LA )now I'm dealing with a TOTAL FAILURE OF THE RADIO (black screen, no audio, no power) and no audio for the OnStar buttons. As part of the TRANSMISSION RECALL a list of ALL items "fixed" where given to me. A TOTAL SOFTWARE UPDATE was performed for RADIO, which now doesn't work. I reported this to the dealership who promptly blamed my RADIO/OnStar failure on " the summer heat in Louisiana ". I checked NHTSA for failures of the radio/OnStar and found several documented cases of ELECTRICAL FAILURES of Chevy Sparks, Chevy Sonics and other Chevys. My radio (audio/screen) my OnStar (audio) was working fine and did not signal any problems in the PREDIAGNOSTIC CHECK PRIOR TO MY TOTAL TRANSMISSION REPLACEMENT DUE TO THE TRANSMISSION RECALL. It seems as though you CAN NOT TRUST that anyone will stand behind their products and work. I hope this information is helpful and I want to remind everyone to CONSTANTLY CHECK THE NHTSA website for NATIONAL RECALLS regularly. Several diagnostics were performed to find my TRANSMISSION FAILURE yet the site did not return a hit on my VIN number so at first the CHEVROLET DEALERSHIPS REFUSED TO PERFORM SERVICES - DUE TO MY CARS VIN not ( at first) being listed on the NHTSA site. Keep searching, print out information and bring in your mechanics automobiles diagnosis. REPORT THE NON-COMPLIANT DEALERSHIPS if necessary. I hope that this is helpful to someone.

The contact owns a 2015 Chevrolet Spark. The contact stated that while driving 45 MPH, the vehicle began to shake uncontrollably and veered off the road. The contact was able to take control of the vehicle and placed the vehicle in park. The contact stated that there was no audio or visual warning at the time of the failure. The contact alerted OnStar who was unable to diagnose the failure. The vehicle was towed to the dealer where the contact was unaware of the diagnostic result. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the dealer where it was repaired, however, the contact was concerned about an OnStar software update. The contact became aware of NHTSA Campaign Number: 15V416000 (Equipment) and related the failure to the recall. Additionally, on several occasions while the vehicle was parked, the contact was unable to enter or exit the vehicle. The vehicle was taken to a dealer where the failure could not able to duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.

There are many electrical failures in this vehicle from the door alarm not sounding when the car has been turned off to the radio staying on and burning down the battery and the radio making changes to the stations volume, volume freezes and lowers or is totally unresponsive while the driver is driving, this is a major distracting. Also overhead light is unresponsive and flickers when it wants to. Subsequently these issues have required me to have 5 new batteries replaced since owning this car. A dealer wants to charge $225 to check this I have seen and heard other complaints. I can’t possibly be the only one having these problems. My Vin number is not part of it. Previous recalls for some unknown reason. There has never been a battery failure, or warning light it just dies. I have video of the occurrence on most recently on January 11, 2020 for what has been occurring for years and very frequently.

MY RADIO WHICH CONTROLS EVERYTHING REGARDING CHARGING AND BLUETOOTH, IT HAS A TOUCH SCREEN WHICH HAS NOW BECOME COMPLETELY UNRESPONSIVE. THE ONLY TIME IT WILL EVER LET YOU TOUCH LIKE NORMAL IS IF THE CAR SITS UNDER THE HOT SUMMER SUN. AND EVEN THEN THE SCREEN STARTS TOUCHING RANDOM PARTS OF THE SCREEN MESSING UP SETTINGS . IT HAD ISSUES CALIBRATING EVERY NOW AND THEN WHEN I PURCHASED IT ALSO. THAT WAS IN WINTER.

TL* THE CONTACT OWNS A 2015 CHEVROLET SPARK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TURNED OFF AND THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE RADIO REMAINED ACTIVATED WHICH CAUSED THE BATTERY TO BECOME DRAINED. DUE TO THE FAILURE, THE VEHICLE FAILED TO START-UP IMMEDIATELY. THE VEHICLE WAS TAKEN TO SUTHERLAND CHEVROLET LOCATED AT 1060 N MAIN ST, NICHOLASVILLE, KY 40356, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

WHILE PARKED ALL OF MY VEHICLES WARNING LIGHTS CAME ON AT ONCE. MY CAR WAS STILL RUNNING BUT IT WOULD NOT GO INTO ANY OTHER GEAR. I COULD NOT LOCK MY CAR OR OPERATE ANYTHING IN THE VEHICLE. I HAD TO HAVE IT TOWED OVER TWO HOURS TO A DEALERSHIP. THEY REPLACED THE BCM AND RELEARN THESE DETERRENT MODULE. LEFT ME STRANDED OVER SIX HOURS AWAY FROM HOME. I HAD 33,146 MILES ON IT. IT'S BEEN ABOUT A YEAR LATER AND I WENT TO START MY CAR AND IT REPEATED THE SAME THING. I AM STILL UNDER 50,000 MILES ON MY CAR AND THESE ARE JUST THE LAST TWO ISSUES I'VE HAD WITH IT. MY CAR HAS BEEN IN AND OUT OF THE SHOP CONTINUOUSLY SINCE THE DAY I BOUGHT IT. LEAVING ME UNABLE TO GET TO WORK, STRANDED IN 100 DEGREE WEATHER, AND COSTING ME ALMOST WHAT I HAVE PAID FOR THE CAR. I HAVE ALWAYS BEEN A FAITHFUL CHEVY CUSTOMER BUT NOW I CAN'T TRUST THEM. I'VE INCLUDED WHAT A REGULAR BILL LOOKS LIKE FROM 11/01/2018. MY CAR HAD TO BE TOWED AGAIN YESTERDAY MORNING AND IS CURRENTLY IN THE SHOP WHILE I MISS WORK YET AGAIN. SMH