2014 Chevrolet Spark

HELLO, BELOW IS AN EMAIL DETAILING THE ISSUE I SENT TO HERTZ WHICH I RENTED THE CAR FROM HELLO, AS A REOCCURRING HERTZ CUSTOMER, I WANTED TO MAKE HERTZ AWARE OF A SEVERE SAFETY ISSUE WITH A CHEVROLET SPARK THAT I RECENTLY RENTED. WHILE ON I-95 IN CONNECTICUT, THE CAR TURNED OFF COMPLETELY AND I LOST POWER STEERING AND POWER BRAKES. I WAS ABLE TO SAFELY PULL OVER AND RESTART THE CAR. IF I AS A DRIVER HAD ANYTHING TO DO WITH THE CAR TURNING OFF, THE ONLY LOGICAL EXPLANATION IS THAT MY KNEE TOUCHED THE KEYCHAIN WHICH CAUSED THE KEY IN THE IGNITION TO TURN OFF. SUCH A LIGHT TAP OF MY RIGHT KNEE WHILE I AM DRIVING TO POTENTIALLY BE THE REASON A CAR TURNS OFF IS OF GREAT CONCERN. I WOULD LIKE TO KEEP RENTING WITH HERTZ BUT THIS INCIDENT HAS DAMAGED MY RESPECT FOR HERTZ RENTED VEHICLES. BECAUSE OF THIS INCIDENT, I WOULD APPRECIATE HERTZ INSPECTING THIS VEHICLE AND PROVIDING REIMBURSEMENT AND OTHER RELIEF. BELOW IS THE INFORMATION ON THE RENTAL: SINCERELY, [XXX] RENTAL AGREEMENT NO:[XXX] INVOICE DATE: 03/30/2015 DOCUMENT: [XXX] RENTAL REFERENCE RENTAL AGREEMENT NO:[XXX] RESERVATION ID: [XXX] FREQUENT TRAVELER: ZE1 I.T. NO.: VSTATE VOUCHER: [XXX] RATE PLAN: IN: VSTATE [XXX] RENTED ON: [XXX] LA GUARDIA AP NY, NY RETURNED ON: 03/29/2015 17:15 LOC# 190110 LA GUARDIA AP NY, NY CAR DESCRIPTION: [XXX] VEH. NO.: [XXX] CAR CLASS CHARGED: A MILEAGE IN: 17,756 RENTED: A OUT: 16,895 RESERVED: A DRIVEN: 861 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE LOSES POWER WHEN MERGING ON TO INTERSTATE OR TAKING OFF ALMOST HIT IN TAIL IN .AND STILL ACTS AS IF ITS HESITATE WHEN TAKING OFF .WAS TOLD BY CHEVY DEALERSHIP MECHANIC ITS BECAUSE ITS A FOUR CYLINDER ONLY HAD CAR A FEW MONTHS NOW AND SCARED TO GO FAR FROM HOME IN IT.TALKED TO OTHERS THAT HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM JUST WOULD LIKE TO KNOW DOES IT TAKE SOMEONE GETTING HURT OR KILLED BEFORE THE PROBLEM IS FIXED. *TR

TRAVELING AT HIGHWAY SPEED WITH HEAVY MIST AND ACTIVE SNOWFALL, THE WINDSHIELD WIPER MOTOR OVERHEATED AND STOPPED WORKING, CREATING AN EMERGENCY SITUATION ON THE HIGHWAY WHERE THE DRIVER COULD NOT SEE OUT THE WINDSHIELD. DEALER HAD TO REPLACE MOTOR FROM DAMAGE. NEW MOTOR AGAIN OVERHEATED DURING WINDSHIELD WIPER USE AT HIGHWAY SPEEDS IN HEAVY DIRTY MIST FROM VEHICLES AHEAD, CREATING A SECOND EMERGENCY SITUATION WHERE DRIVER COULD NOT SEE. DEALERSHIP NOTIFIED THIS OWNER THAT THIS MODEL CAR HAS MECHANISM TO PROTECT THE MOTOR FROM OVERHEATING DURING HEAVY USE, WHICH CAUSES THE WIPERS TO CEASE. THIS IS DANGEROUS AS THE MOTOR SHOULD NOT BE DESIGNED TO SUDDENLY STOP WORKING AT HIGHWAY SPEEDS; IT SHOULD BE STRONG ENOUGH TO HANDLE THE LOAD OF THESE COMMON WINTER CONDITIONS. *TR

TL*THE CONTACT OWNS A 2014 CHEVROLET SPARK. THE CONTACTED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO SHAKE AND FAILED TO ACCELERATED HIGHER THEN 40 MPH AS ALL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT QUICKLY EXITED THE FREEWAY AND THE VEHICLE RESUME NORMAL FUNCTION. THE FAILURE WAS INTERMITTENT AND OCCURRED ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2014 CHEVROLET SPARK. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS AGGRESSIVELY DEPRESSED IN ORDER TO STOP THE VEHICLE. WHEN THE CLUTCH WAS DEPRESSED, THE ENGINE RPMS RAPIDLY INCREASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

WHEN ACCELERATING FROM A STOP, MAKING A LEFT TURN INTO CROSS TRAFFIC WITH PLENTY OF TIME, THE ENGINE WILL NOT ACCELERATE! EVEN WITH THE GAS COMPLETELY PRESSED IT STALLS FOR A GOOD FOUR SECONDS. I WOULD HAVE BEEN INVOLVED IN A MAJOR ACCIDENT IF IT TRAFFIC DID NOT SLOW DOWN FOR MY CAR TO FINALLY REV UP, SOUNDING LIKE IT'S RED LINING JUST TO GET WITH THE FLOW OF TRAFFIC. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET SPARK M300. THE CONTACT STATED THAT THE VEHICLES ANTIFREEZE LEVEL WAS LOW AND THE ANTIFREEZE RESERVOIR WAS ALMOST EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE ANTIFREEZE CANISTER HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,700. UPDATED 02/02/15*LJ UPDATED 10/6/2015*JS