2014 Chevrolet Spark

The date was XXX there was a recall on the transmission for my 2014 Chevrolet Spark I took my car to Ben Mynatt [XXX]. They check my car and told me that my car transmission was effected and that they put an order for a new transmission. They called me the next day to bring the car in which I did, they gave me a loaner. On XXX they called me and told me my car was ready and that I can come and pick it up which I did. In 2021 I took the car back to Ben Mynatt asked them to check the transmission because it didn’t drive right they checked it out again they said it was good. On the 1st transmission I had 84,278 miles, ON 07-01-2026 took it to PARK CHEVROLET to get checked to find out I got to get a replacement transmission per special policy #XXX. The miles on my car is 144,778. So this second transmission only have 60,500 on it. Now Ben Mynatt want me to pay $4000.00 to get another transmission they told me that this transmission was new, now they say it was refurbished. I would like to have an replacement at no cost they was wrong on this matter. The teach that worked on my car name Paul Briggs #XXX. I went to Ben Mynatt and talked with Kimberly Brim Service Manager she is the one that told me it was a three year warranty and that I have to buy another transmission. I feel I should have to since this is the second transmission I have a feeling that this transmission was not good either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle experiences intermittent loss of power and unstable acceleration while driving at normal speeds (approximately 45–55 mph). The vehicle will surge, hesitate, and fail to maintain consistent speed, creating an unsafe condition in traffic. While driving, the vehicle does not consistently respond to throttle input and may unexpectedly lose acceleration. This creates a risk of being rear-ended or being unable to safely merge into traffic. The condition occurs during normal driving and has progressively worsened over time. Diagnostic testing indicates transmission-related faults involving pressure control and internal speed monitoring. This issue affects the safe operation of the vehicle and appears consistent with known transmission problems reported for this vehicle model. Supporting documentation has been provided, including manufacturer service program records indicating this vehicle was previously subject to a known transmission-related defect condition.

The GM bulletin N19227110 indicates that they are aware of over 10% of Chevrolet Spark models from the years 2014-2015 experiencing transmission problems. Although this bulletin expired last year, it is important to note that they do not provide coverage for vehicles purchased used with fewer than 120,000 miles. This situation poses a significant danger, as the transmission may potentially be contaminated with dirt and debris, leading to unexpected jerking or complete failure, and in some cases, vehicles have caught fire. Furthermore, unless the vehicle is taken to a GM service center, the issue may remain undetected. According to my research, this problem is similar to the one that Nissan faced with their CVT transmissions, which were subject to a recall for the same reason.

The contact owns a 2014 Chevrolet Spark. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,833.

Transmission needs to be replaced per mechanic, costing around $3,5000-$5,000 Jerking or shuddering during the normal course of driving Hesitations while attempting to accelerate from a stopped position Engine stalls out or intermittently shutting off Rough start or hard shift and sudden acceleration Hesitations while attempting to accelerate from a stopped position

When taking off, sometimes the vehicle does not want to excellerate. It seems like the transmission is slipping or not switching gears-it makes a loud clicking gear sound. The vehicle also revs up really loud. It also sometimes feels like the vehicle sulks back when lifting your foot off the gas peddle when accelerating, more than it should. These mishaps make it nearly impossible to excellerate and is dangerous when excellerating onto the highway.

Si my cars been having issues for about a couple of weeks now with speed and it’s been driving rough, it hadn’t given me any check engine lights so I went to a mechanic he changed the throttle body thinking that was the issue however the issue persisted and even got worse. I’ve noticed it doesn’t seem to go into gear when I’m driving then when it finally does it looses power, it’s also really high on the rpm’s and when it’s in park it’ll seem like it wants to turn off.

TL* THE CONTACT OWNS A 2014 CHEVROLET SPARK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO MOVE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRUCE LOWRIE CHEVROLET (711 SW LOOP 820, FORT WORTH, TX 76134, (817) 264-7776) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.*DT*DT CONSUMER WOULD LIKE A BUY BACK WHICH WAS AN OPTION.

WHEN ACCELERATING (BETWEEN 5-30MPH), THE VEHICLE STUTTERS TO GAIN POWER/SPEED-IT ALMOST FEELS LIKE THERE'S A DELAY IN THE EXECUTION WHEN TRYING TO ACCELERATE. THE VEHICLE WILL THEN LUNGE FORWARD, THEN SULK BACK AS IF THE ENGINE HAS TEMPORARILY LOST POWER. THE LUNGE, SULK BACK AND STUTTER ARE PROGRESSIVELY WORSENING, TO THE POINT THAT THE PLUNGE AND SULK ARE OCCURRING AT MORE VARYING SPEED CHANGES MORE AND MORE FREQUENTLY (ACCELERATING OR LIFTING OFF THE GAS PEDDLE TO SLOW DOWN). *TR