2017 Chevrolet Sonic

The contact owns a 2017 Chevrolet Sonic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that the engine made an abnormally rough sound, the transmission failed to shift as intended, and the vehicle failed to accelerate as intended. The contact exited the highway and continued to drive at slower speeds. The vehicle was taken to an Auto Zone, where it was diagnosed with turbo charger failure. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The vehicle was driven but was no longer driven on the highway. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2017 Chevrolet Sonic. The contact stated that when the vehicle was started, the entire vehicle was shaking. The contact stated that after the vehicle was left idling, the shaking and vibration diminished; however, when the vehicle was shifted into drive(D) and the accelerator pedal was depressed, the vehicle was slow to respond. The contact stated that the vehicle was slow to gain forward momentum while attempting to merge into traffic or ascend a grade in the road. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.

steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.

Vehicle has 53k miles. I have had the error code p0011 (camshaft, vvt bank 1 too advanced) for most of the time I've had this car. Spend thousands at a certified dealership to get this issue fixed, only for it to pop up again. I was told the solution for this code is a new engine. This was after I spend thousands and my power train warranty expired. Oil changes and Routine maintenance were all done in timely manner. This engine was built to fail.

The heating and cooling system has failed numerous times. The water outlet has been defective causing the engine to overheat along with the thermostat housing. The water outlet failed within a month of buying the car. It wasn't even 3 years old and only had 60 000 miles on it. Last month it failed. Just last week the thermostat housing failed. Now today the water outlet failed again. This car really needs investigated and have parts recalled. It's not fair to have a car for this short of time to have these issues. Each time it's been repaired by a certified mechanic.