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2024 Chevrolet Silverado 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all Silverado 3500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 49 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

49 reports
Mileage unknown · Jan 12, 2024
Electrical SystemFuel/propulsion SystemUnknown Or Other

I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.

NHTSA ODI #11565082

Mileage unknown · Jan 10, 2024
Steering

With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.

NHTSA ODI #11564730

Mileage unknown · Nov 25, 2023
Electrical SystemService Brakes

I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicat…

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I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.

NHTSA ODI #11556746

Mileage unknown · Nov 1, 2023
Electrical System

Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look i…

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Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.

NHTSA ODI #11553114

Mileage unknown · Sep 15, 2023
Service Brakes

While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and …

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While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper.

NHTSA ODI #11544666

Mileage unknown · Sep 5, 2023
Electrical SystemUnknown Or Other

We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not…

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We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.

NHTSA ODI #11542777

Mileage unknown · Aug 1, 2023
Lane DepartureService Brakes

The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar…

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The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.

NHTSA ODI #11535950

Mileage unknown · Jul 30, 2023
Electrical SystemService Brakes

Trailer Brake controller DIC shows "check trailer wiring" and Brakes are not functioning. Intermittent issue but mostly no brakes. Lights all work fine. New RV bought in [XXX] testing brakes and DIC indicated issue. Stokes Chevy dealer replaced Brake controller and for 1st 1 1/2 hours on [XXX] no issue. Pulled over for lunch and…

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Trailer Brake controller DIC shows "check trailer wiring" and Brakes are not functioning. Intermittent issue but mostly no brakes. Lights all work fine. New RV bought in [XXX] testing brakes and DIC indicated issue. Stokes Chevy dealer replaced Brake controller and for 1st 1 1/2 hours on [XXX] no issue. Pulled over for lunch and when restarted truck the issue came back. no brakes or at best intermittent for 700 miles. numerous times pulled over and reconnected 7 pin. using GM recommended 7 pin on RV. Brakes and wires tested by RV dealer. Ford was used to haul trailer initially to RV park and no issues. Took truck to dealer once home ( Cavender GMC) they cannot find issue. Also the check parking brake icon comes on. Heard there is bulletin w/ issue involving solar chargers and batteries on RV being possible issue. RV is 2023 Grand Design 373FB-R. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11535340

2,800 miles · May 12, 2023
Electrical System

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 MPH towing a trailer and depressing the brake pedal, the trailer failed to slow down as intended. The contact was able to continue driving to the destination. The vehicle was taken to the dealer and the contact was informed that an undisclosed …

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The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 MPH towing a trailer and depressing the brake pedal, the trailer failed to slow down as intended. The contact was able to continue driving to the destination. The vehicle was taken to the dealer and the contact was informed that an undisclosed electrical module needed to be added to the vehicle. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,800.

NHTSA ODI #11521692

Official recalls

3

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.