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2024 Chevrolet Silverado 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 49 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

49 reports
200 miles · Oct 1, 2024
Electrical System

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were i…

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The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.

NHTSA ODI #11617507

Mileage unknown · Aug 28, 2024
Electrical System

While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The docum…

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While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper. This also hold true when the camper battery is too low, again the truck battery will surge the system and deactivate the braking system on the camper.

NHTSA ODI #11611432

Mileage unknown · Aug 19, 2024
Suspension

Vibration occurs when driving at highway speed. Vibration can be felt in the steering wheel, drivers seat, and passenger seat. I believe this is related to my vechicles front hub bearing extensions. there was a TSB for this issue on presious model trucks and the same part is used on 2024 models.

NHTSA ODI #11609529

Mileage unknown · Aug 7, 2024
Electrical SystemService BrakesUnknown Or Other

Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes

NHTSA ODI #11607136

500 miles · Jul 25, 2024
Electrical System

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning …

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The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500. The VIN was not available.

NHTSA ODI #11604485

Mileage unknown · May 17, 2024
Power Train

Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete.…

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Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.

NHTSA ODI #11589351

Mileage unknown · Apr 17, 2024
Visibility/wiper

Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem

NHTSA ODI #11583679

Mileage unknown · Apr 10, 2024
Power TrainService BrakesSteering

I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or…

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I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.

NHTSA ODI #11582079

Mileage unknown · Mar 23, 2024
Electrical SystemExterior Lighting

There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash…

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There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.

NHTSA ODI #11579023

Mileage unknown · Mar 7, 2024
StructureCrash

The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then ro…

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The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.

NHTSA ODI #11576046

Official recalls

3

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.