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2025 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

What owners actually said

28 reports
Mileage unknown · Aug 31, 2026
Engine

Engine failure shut off on idle. Engine bay shakes. It unsafe to drive no indication of engine failure

NHTSA ODI #11761031

Mileage unknown · Aug 27, 2026
Unknown Or Other

During cold weather, temperatures below freezing, both sideview mirrors open fully extended contacting the fenders, sometimes open partially, sometimes open 3/4 of the way. Cycling the mirrors closed then open condition repeats. Each mirror responds independently from the other. This resulted in dents on each fender from the mir…

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During cold weather, temperatures below freezing, both sideview mirrors open fully extended contacting the fenders, sometimes open partially, sometimes open 3/4 of the way. Cycling the mirrors closed then open condition repeats. Each mirror responds independently from the other. This resulted in dents on each fender from the mirrors when they open fully. The doors cannot be opened without further damaging the fenders and or the mirrors. Once the temperature rises above freezing, the mirrors return to normal function. The truck is available for inspection upon request. Safety concern and risk exists without function and use of sideview mirrors. Cannot see down both sides of vehicle behind when operating. The safety and risk increases exponentially when towing. The problem was not duplicated at the dealership due to the vehicle was inside the shop unexposed to the below freezing temperatures. It has been reported to the dealership and inspected by the body shop manager who also acknowledged the problem and cause. Mirrors and vehicle has not been inspected by the manufacturer or insurance representative. There were no warning lamps to indicate an issue. The indication was the function of the mirrors and the positions they would stop at when vehicle is unlocked.

NHTSA ODI #11760131

Mileage unknown · Aug 21, 2026
EnginePower TrainUnknown Or Other

While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the vehicle. No apparent visual damage of any kind. It felt and sounded like like something jammed within the tra…

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While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the vehicle. No apparent visual damage of any kind. It felt and sounded like like something jammed within the transmission or drive train. The truck has less than 12k miles and has been babied so far. I love the truck. Oil level is normal and nothing leaking underneath..I took it immediately to Billion GMC in Bozeman. They found nothing wrong however the service manager recounted this regarding another customer who described the exact same issue with the same year vehicle and same transmission: Another GMC owner experienced the same symptom before the transmission seized at highway speed and locked the wheels. Because this presents a potential loss-of-control hazard, I am requesting that Chevrolet open a Technical Assistance Center case, document all diagnostic findings in writing, and determine whether the vehicle is safe to operate before returning it to me. The service manager who recounted this event is named Jay.

NHTSA ODI #11758589

Mileage unknown · Aug 20, 2026
Structure

Tailgate just comes open itself

NHTSA ODI #11758263

Mileage unknown · Aug 16, 2026
Power Train

While launching a boat. Truck was in park and boat off the trailer. I was out of truck 30' on the dock reaching for boat rope ( was a single person boat launch). I heard a loud pop and the truck went into the lake till it hit the dock. Several witnesses to this story. Glad I didn't have to go behind the truck to undo my b…

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While launching a boat. Truck was in park and boat off the trailer. I was out of truck 30' on the dock reaching for boat rope ( was a single person boat launch). I heard a loud pop and the truck went into the lake till it hit the dock. Several witnesses to this story. Glad I didn't have to go behind the truck to undo my boat winch. I would have been killed.

NHTSA ODI #11757271

Mileage unknown · Aug 7, 2026
Forward Collision AvoidancePower TrainVehicle Speed Control

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly h…

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Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly hit upward when rotating the wheel through your hands to the left, it can inadvertently cause the truck to start accelerating to that previously-set speed. The cruise button needs to be programmed such that at certain steering angles it will not respond to inputs. This is very dangerous. I ave had this happen to me at least 5 times. Hitting the brakes stopped the acceleration. I reported it to the dealer as a potential engine surge but they could not reproduce it. I just recently realized what was happening. I believe this can easily be addressed by a steering angle lockout of the button. Other issues: Drivetrain vibrates occasionally and shifts very hard (drivetrain literally slams through gear change) when leaving driving from a stop a slow speeds. Dealer cannot replicate. This diesel truck gets very poor mileage possibly from spending too much time in regeneration mode. Truck is super sensitive to fuel. Mileage varies drastically from fill up to fill up depending upon station. I believe the fuel cetane content affects regeneration in unexpected ways. I buy fuel at name brand stations but mileage varies drastically from vendor to vendor. Mileage average goes down to about 11 mpg much of the time due to time in regeneration. Dealer has no comments. I know HD trucks don't have official mileage ratings but this is just crazy. I drive light on the accelerator. Rarely achieved up to 21 mpg but average mileage runs about 11-12. I believe this to be a fault with these trucks as I have read complaints from many others. The infotainment system frequently loses all audio, including turn signal sound, nav. GM has no fix. Possibly software.

NHTSA ODI #11755555

Mileage unknown · Aug 4, 2026
Electrical System

Intermittent No Audio

NHTSA ODI #11754770

Mileage unknown · Jul 24, 2026
Visibility

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

NHTSA ODI #11752708

Mileage unknown · Jul 22, 2026
Electrical SystemSeat Belts

Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned thi…

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Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.

NHTSA ODI #11752218

Mileage unknown · May 7, 2026
Electrical System

The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part…

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The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.

NHTSA ODI #11736229

Official recalls

1

26V530000 · Tires; Tires:pressure Monitoring And Regulating Systems

Aug 13, 2026

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence & remedy

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Additional source detail variants (2)

Tires:pressure Monitoring And Regulating Systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tires

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.