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2024 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 26 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

What owners actually said

139 reports
Mileage unknown · Mar 14, 2025
Power Train

Purchased a new 2024 Chevy 2500HD (Custom, 6.6L gas) on 12/14/2024. After doing some research on maintenance items for this vehicle, I observed the following: Rear axle - Little over a quart low Front axle - a little over .5inches low It was determined these fluids were not filled to the proper level from the manufacture. Th…

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Purchased a new 2024 Chevy 2500HD (Custom, 6.6L gas) on 12/14/2024. After doing some research on maintenance items for this vehicle, I observed the following: Rear axle - Little over a quart low Front axle - a little over .5inches low It was determined these fluids were not filled to the proper level from the manufacture. The dealership and extended warranty company (provide by the dealer) refused to warranty these issues.

NHTSA ODI #11648398

Mileage unknown · Mar 5, 2025
Power Train

Truck would downshift hard coming of exit or slowing down. This would sometimes lunge you forward into the seatbelt causing it to catch. The transmission would also shift hard moving up to interstate speed between 50-60mph. The dealership has determined that the valve body has failed in the transmission.

NHTSA ODI #11646590

Mileage unknown · Mar 3, 2025
EngineFuel/propulsion SystemPower Train

Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with…

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Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with the same issue. Check engine light came on shortly before and then went off again. Contact was made with dealer as well as GMC directly regarding the issue.

NHTSA ODI #11645960

75,000 miles · Feb 26, 2025
Latches/locks/linkages

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the recall repair failed to prevent the failure from occurring. The contact stated that while her husband was driving at an undisclosed speed and hauling a c…

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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the recall repair failed to prevent the failure from occurring. The contact stated that while her husband was driving at an undisclosed speed and hauling a camper, the tailgate independently opened, fell, and bent the camper lift. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ODI #11645046

7,400 miles · Feb 10, 2025
Electrical System

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while the vehicle was stationary, being driven, or parked, the audible alerts failed to operate as needed. The contact stated while the vehicle was stationary, the audible chime failed to sound whenever the doors were opened, or the seat belt buckle was unlatch…

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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while the vehicle was stationary, being driven, or parked, the audible alerts failed to operate as needed. The contact stated while the vehicle was stationary, the audible chime failed to sound whenever the doors were opened, or the seat belt buckle was unlatched. No warning light was illuminated. The vehicle was then taken to a dealer where it was diagnosed with an intermittent loss of audio. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 7,400.

NHTSA ODI #11641775

62,000 miles · Feb 5, 2025
Air BagsCrashInjury

The contact owns a 2024 Chevrolet Silverado HD Crew. The contact stated while driving at 45 MPH on a green traffic light, another vehicle was attempting to turn left while distracted by her phone. The contact veered to the left to avoid crashing with the other vehicle but was unsuccessful and landed 15 feet forward after the col…

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The contact owns a 2024 Chevrolet Silverado HD Crew. The contact stated while driving at 45 MPH on a green traffic light, another vehicle was attempting to turn left while distracted by her phone. The contact veered to the left to avoid crashing with the other vehicle but was unsuccessful and landed 15 feet forward after the collision. No air bags were deployed, causing both the driver and passenger to be injured. The contact stated he sustained injuries on both his left and right hand and lower back, for which he was currently receiving treatment. No information was available on the other individual injured. The damage to the vehicle was on the front passenger's side. No warning light illuminated. The vehicle was then taken to a dealer where it was pending a diagnosis however the frame was to be welded however due to the metal material the contact was concerned about it being back on the roadway. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 62,000.

NHTSA ODI #11640968

Mileage unknown · Jan 29, 2025
Power Train

I bought a new 2024 HD2500 with the 10 speed Allison. My truck is 1.5 years old with 8,900 miles on it. About 50% of its life I tow a 5,000 lb travel trailer. My Valve Module went out on it. The truck went into "limp" mode. Would run (very noisy) but would not move in either gear. Its been disabled at the Chevy dealer for 9 WEEK…

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I bought a new 2024 HD2500 with the 10 speed Allison. My truck is 1.5 years old with 8,900 miles on it. About 50% of its life I tow a 5,000 lb travel trailer. My Valve Module went out on it. The truck went into "limp" mode. Would run (very noisy) but would not move in either gear. Its been disabled at the Chevy dealer for 9 WEEKS. No ETA on a part. The internet is loaded with issues related to the 10 speed transmission being distributed by Chevy. Action by the NHTSA recommended. I live in a small town. There were 2 of the same trucks brought in a couple days ahead of mine and 8 more after my truck. ALL with the same problem. 2024 model year. The service manager at the dealer where I bought my truck at ( a larger town) told me there were TOO MANY of these failures for him to count. I'm dealing with GM. [XXX] customer service. And I filed a claim with the BBB Auto Line to go to arbitration with GM to hopefully get a Buy Back or a Replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11639439

Mileage unknown · Jan 29, 2025
Power TrainService Brakes

Drove to a residence to make a delivery. Turned truck back on and went to back out of driveway and the truck started shaking very violently and could not turn truck right or left. Chevrolet technician is stating the power steering pump fell apart sending metal through engine.

NHTSA ODI #11639394

Mileage unknown · Jan 23, 2025
Visibility

See attached document for complaint.

NHTSA ODI #11637879

Mileage unknown · Jan 17, 2025
Power Train

I crossed over the west bound lanes and turned left in the east bound lanes and under slight acceleration when my truck started jerking as if i was braking/accelerating back and forth. My diesel engine then went into limp mode and my transmission was stuck in a low gear and would not shift. I could only drive approximately 20 mp…

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I crossed over the west bound lanes and turned left in the east bound lanes and under slight acceleration when my truck started jerking as if i was braking/accelerating back and forth. My diesel engine then went into limp mode and my transmission was stuck in a low gear and would not shift. I could only drive approximately 20 mph at 3000rpm. The people coming up behind me had to slow down because i couldn't pull over.

NHTSA ODI #11636568

Official recalls

4

26V530000 · Tires; Tires:pressure Monitoring And Regulating Systems

Aug 13, 2026

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence & remedy

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Additional source detail variants (2)

Tires:pressure Monitoring And Regulating Systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tires

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.