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2024 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 26 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

What owners actually said

139 reports
Mileage unknown · Jan 21, 2026
Electrical SystemUnknown Or Other

I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on t…

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I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what to do now. I don't trust the tailgate and the truck has no warning system for when the tailgate drops like a door open signal.

NHTSA ODI #11712339

Mileage unknown · Jan 13, 2026
EngineFuel/propulsion SystemPower Train

My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle show…

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My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF emissions system. I later confirmed this vehicle has a completed Product Emissions Recall for SCR Fault Detection. Despite that recall, the emissions system failed and triggered a derate and loss-of-mobility event. The truck is currently at Classic Chevrolet in Owasso, OK for diagnosis.

NHTSA ODI #11710700

Mileage unknown · Jan 12, 2026
Unknown Or Other

The transmission valve has gone bad a few thousand miles outside of warranty. This part has widely been recalled in Silverados up to 2022 but is not including 2024 yet. This is the same issue, that I also had with my Chevy Tahoe last August. Please include 2024 2500 Silverados.

NHTSA ODI #11710458

Mileage unknown · Jan 6, 2026
Unknown Or Other

2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailga…

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2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and asked for the complete version of the owners manual and was told the the incomplete manual was all that was included in the purchase of a $72,000 truck. I was directed to a third party which offered the complete manual for $94.00 which included $32.00 shipping and handling. Book rate shipping is $5.95. For an automaker to excessivey profit from a safety problem is inexcusable and a danger to the public.

NHTSA ODI #11709199

Mileage unknown · Jan 6, 2026
Fuel/propulsion System

2024 Chevrolet 2500 HD purchased new. Delivered with missing capless fuel adapter. Pointed out missing capless adapter defect to Chevrolet dealer. Dealer refused to correct defect. When the vehicle ran out of fuel on busy roadway a large quanity of fuel splashed on the owner, the vehicle and the road creating the potential risk…

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2024 Chevrolet 2500 HD purchased new. Delivered with missing capless fuel adapter. Pointed out missing capless adapter defect to Chevrolet dealer. Dealer refused to correct defect. When the vehicle ran out of fuel on busy roadway a large quanity of fuel splashed on the owner, the vehicle and the road creating the potential risk of serious fire, injury and environmental hazard. Owner had to purchase the capless adapter from the dealer service department when #1 it should have been included with vehicle purchase #2 Dealer should have corrected this serious safety issue when customer brought it to their attention.

NHTSA ODI #11709190

Mileage unknown · Dec 29, 2025
Unknown Or Other

Engine light is on sdgm module abnormal

NHTSA ODI #11707688

Mileage unknown · Dec 10, 2025
Electrical SystemPower Train

Transmission lags and slips while over reving the engine. A local gm dealer has confirmed transmission issues and slippage

NHTSA ODI #11704310

42,000 miles · Dec 2, 2025
Latches/locks/linkages

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after parking and turning off the vehicle, the tailgate inadvertently unlatched and opened. The contact stated that the failure was caused by a short-circuit in the tailgate electronic gate switch due to water entering the unit. The vehicle was not diagnos…

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The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after parking and turning off the vehicle, the tailgate inadvertently unlatched and opened. The contact stated that the failure was caused by a short-circuit in the tailgate electronic gate switch due to water entering the unit. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V894000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.

NHTSA ODI #11702483

Mileage unknown · Dec 2, 2025
Electrical SystemExterior LightingVisibility/wiper

Very limited while driving in the dark cause head lights go off and can’t drive in the rain or snow cause wipers turn off not save for my family and I and other drivers on the road Thai all happen, After the dealer (Lithia Chevrolet of Redding, CA) performed GM recall programming on the Serial Data Gateway Module (SDGM) and rela…

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Very limited while driving in the dark cause head lights go off and can’t drive in the rain or snow cause wipers turn off not save for my family and I and other drivers on the road Thai all happen, After the dealer (Lithia Chevrolet of Redding, CA) performed GM recall programming on the Serial Data Gateway Module (SDGM) and related software updates, my truck began having serious electrical failures. Immediately after the recall work, all exterior lights, interior lights, and trailer lights began flickering on and off while driving. The windshield wipers also pause or stop for a moment when this happens. None of these issues existed before the recall. This appears to be a module reset or corrupted calibration caused during the recall reprogramming. GM has already told NHTSA that they have hundreds of field complaints about flickering headlamps on 2024 trucks, and they identified lighting flicker as a safety defect. My symptoms match those issues exactly. The dealer refuses to accept responsibility, saying the recall is “closed,” but the electrical failure only began immediately after their programming. This is a safety hazard when driving at night or in the rain, and it affects the trailer braking/lighting circuits as well. I have an active GM case opened for this issue. The truck is unsafe to operate in this condition. I am requesting that NHTSA investigate whether the recall programming is causing electrical module failures and whether additional action is needed.

NHTSA ODI #11702451

Mileage unknown · Oct 15, 2025
Exterior LightingVisibility/wiper

Can not see when driving in reverse in the dark. Camera image appears as a red fog and I can't see a thing. I tried using the rear view mirrors and again could not see anything. Totally driving in reverse in the blind. Absolute safety issue that needs to be addressed. I don't know if this is a camera issue, a lighting issue or b…

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Can not see when driving in reverse in the dark. Camera image appears as a red fog and I can't see a thing. I tried using the rear view mirrors and again could not see anything. Totally driving in reverse in the blind. Absolute safety issue that needs to be addressed. I don't know if this is a camera issue, a lighting issue or both. I have an appointment with the dealership I purchased the vehicle from on 10/23/2025 to address the problem explained above. I purchased this vehicle as a used unit with less than 8,000 miles and this was the first time I had the occasion to operate the vehicle in reverse in the dark.

NHTSA ODI #11693672

Official recalls

4

26V530000 · Tires; Tires:pressure Monitoring And Regulating Systems

Aug 13, 2026

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence & remedy

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Additional source detail variants (2)

Tires:pressure Monitoring And Regulating Systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tires

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.