2024 Chevrolet Silverado 2500

While pulling my Vilano fifth wheel trailer to Alabama from my home state of Texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to Alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (The vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this.) Once I arrived in Alabama I took the vehicle to the Chevrolet dealership in Foley, Alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in Little Elm, Texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to James Wood Chevrolet in Denton, Texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has LED lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.

Brake pad failure, at 22,000 miles brake pads are almost worn out and leave extreme amounts of brake dust on wheels. This issue has been happening since 500 miles. Was told by dealer that it's a cheaper pad that the manufacture uses and the wear is normal. Steering wheel shakes when brakes are applied and when you're pulling a load the vehicle starts vibrating and jumping. Now rotors are warped due to the faulty pads wearing out so soon. Dealer and GM refuses to fix it, dealer says it's not covered and not a safety issue and GM has no explanation for their rejection the claim.

When hooked to 5th wheel trailer the brakes work good for a day then info center says check trailer brakes. The trailer bakes are not operational at that time. A few minutes later trailer brakes are back working again.The truck keeps shutting off the trailer brakes and sometimes they do not come back on at all. It happens every time I hook up to 5th wheel trailer. I have had it back to dealership 6 times and they can’t fix it.

While towing our 25ft travel trailer, I began getting warning from the trailer brake controller which repeatedly disconnected and, thankfully reconnected them after a brief interval. Luckily, the times when I had no trailer brakes did not require rapid stops. That said, towing a 7000 # trailer thru the mountains in a driving rain storm with no brakes randomly caused a bit of concern. After researching this I find this is a known defect and has TSB’s and voluntary recalls in place. (TSB 23-NA-149 and N232414840 respectively) However I was never notified by GM as my VIN was not included in the above. We could have been seriously injured or worse. This tsb is almost 2 years old. Why were we not informed/included? Our issue is identical to the tsb.

Intermittent lose of trailer brakes. Dealerships are unable to duplicate issue, will not replace under factory warranty. Chevy has not issued a recall for this specific vin. But other 2024 Chevy 2500 have had recalls for it. Would like a recall for my vin die to this being an issue if an accident occurs. Traveling with multiple 10K pound trailers and no brakes.

My trailer brake controller routinely does not allow me to adjust the brake gain. Multiple times (and on recorded video), I’ve had instances where I could not increase gain while hauling heavy loads in the trailer and this has caused me to lose my ability to stop the vehicle effectively. This has nearly cause accidents a few times while hauling on the interstate, and down my mountain road. The driver must be able to adjust trailer gain at any point while operating the vehicle. This issue has happened with multiple trailers. I’ve taken the vehicle in multiple times and had the brake controller components replaced but this issue still exists and the dealerships are unable to resolve. I was informed I have trailer issues even though this only occurs in this vehicle while towing and not other vehicles pulling the trailers. This is a major safety issue and will cause an accident if it isn’t resolved. My only option at this point is to purchase an aftermarket brake controller as my factory brake controller is unsafe. I have multiple videos of this issue and nearly had the trailer push me over my mountain from the issue. This issue has happened since I purchased the vehicle and continues to happen. There are multiple service records which show I requested the brake controller to be fixed. This isn’t a one time date or speed. I’m unable to upload videos I’ve taken on my phone but I can send them in. Reach out to [XXX] for videos. The manufacturer and service centers aren’t helping resolve this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)