2022 Chevrolet Silverado 2500

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.

Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.