NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
368 reports54,000 miles · Jun 23, 2011
Suspension
TL* THE CONTACT OWNS 2004 CHEVROLET 2500 HD.THE CONTACT STATED THAT THE REAR AXLE SHOCK MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ATTEMPTED TO ORDER THE PART FROM THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE ENTIRE AXLE WOULD NEED TO BE PURCHASED AND REPLACED BECAUSE THE PART WAS…
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TL* THE CONTACT OWNS 2004 CHEVROLET 2500 HD.THE CONTACT STATED THAT THE REAR AXLE SHOCK MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ATTEMPTED TO ORDER THE PART FROM THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE ENTIRE AXLE WOULD NEED TO BE PURCHASED AND REPLACED BECAUSE THE PART WAS NOT SOLD SEPARATELY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #10408610
85,000 miles · Jun 21, 2011
Engine And Engine Cooling
I OWN A 2004 CHEVROLET SILVERADO 2500. IT HAS A BROKEN EXHAUST MANIFOLD BOLT. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THERE ARE APPROXIMATELY 12,000,000 GM VEHICLES WITH THIS PROBLEM. WHY HASN'T THE NHTSA ISSUED A RECALL ON THESE VEHICLES? IT SEEMS TO ME THAT THE EPA WOULD HAVE DONE SOMETHING ABOUT AS THE BR…
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I OWN A 2004 CHEVROLET SILVERADO 2500. IT HAS A BROKEN EXHAUST MANIFOLD BOLT. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THERE ARE APPROXIMATELY 12,000,000 GM VEHICLES WITH THIS PROBLEM. WHY HASN'T THE NHTSA ISSUED A RECALL ON THESE VEHICLES? IT SEEMS TO ME THAT THE EPA WOULD HAVE DONE SOMETHING ABOUT AS THE BROKEN BOLT IS ALLOWING EXHAUST INTO THE AIR WITHOUT GOING THROUGH THE CONVERTER. I DON'T KNOW AT WHAT MILEAGE THE BOLT BROKE OR AT WHAT SPEED I WAS GOING WHEN IT HAPPENED. *TR
NHTSA ODI #10407762
50,000 miles · Jun 19, 2011
Engine And Engine CoolingFuel System, GasolineVehicle Speed Control
THIS HAPPENED IN THE YEAR 2008. EVERYTHING WAS FINE BUT WHEN I WOKE UP THE FOLLOWING DAY, THE SPEEDOMETER WAS POINTING AT 120MPH. IN OTHER WORDS, IT WAS A DIRECT REFLECTION FROM ITS INITIAL POINT, WHICH WAS WHEN IT WAS POINTING AT OR BELOW 0MPH.
NHTSA ODI #10408208
67,606 miles · Jun 13, 2011
Service Brakes, HydraulicCrash
BRAKE LINE BURST AND WE LOST OUR BRAKES! SLOW SPEED AND RURAL LOCATION SO WE WERE ABLE TO STOP BY STEERING OFF-ROAD AND INTO SOME BUSHES. INSPECTED THE BRAKE LINES AND FOUND A LEAK IN THE STEEL LINE GOING TO THE LEFT FRONT BRAKE. THE BRAKE LINE HAD EXTENSIVE CORROSION ON IT AS WELL AS CORROSION ON ADJACENT LINES. THIS IS NOT …
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BRAKE LINE BURST AND WE LOST OUR BRAKES! SLOW SPEED AND RURAL LOCATION SO WE WERE ABLE TO STOP BY STEERING OFF-ROAD AND INTO SOME BUSHES. INSPECTED THE BRAKE LINES AND FOUND A LEAK IN THE STEEL LINE GOING TO THE LEFT FRONT BRAKE. THE BRAKE LINE HAD EXTENSIVE CORROSION ON IT AS WELL AS CORROSION ON ADJACENT LINES. THIS IS NOT A MAINTENANCE ISSUE, STEEL BRAKE LINES IN THIS PART OF THE COUNTRY DO NOT RUST OUT AT 67,606 MILES... EXCEPT ON THIS TRUCK. SHAMEFUL DESIGN AND POOR MATERIALS ARE THE CAUSE. SOMEBODY COULD HAVE BEEN INJURED OR KILLED!
NHTSA ODI #10406668
110,000 miles · Jun 2, 2011
Service Brakes, Hydraulic
2004 CHEVROLET 2500 CREW CAB TRUCK BRAKE LINES COMPLETELY RUSTED OUT. NOTICED PROBLEMS WITH BRAKES NOT WEARING EVENLY AND EVENTUAL LOSS OF BRAKING. TOOK TRUCK TO ORIGINAL DEALER FOR SERVICING TO FIND OUT THE BRAKE LINES WERE COMPLETELY RUSTED AND FLUID LEAKING FROM THE RUSTED AREAS. WAS INFORMED BY THE DEALER THAT IT WAS NOT …
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2004 CHEVROLET 2500 CREW CAB TRUCK BRAKE LINES COMPLETELY RUSTED OUT. NOTICED PROBLEMS WITH BRAKES NOT WEARING EVENLY AND EVENTUAL LOSS OF BRAKING. TOOK TRUCK TO ORIGINAL DEALER FOR SERVICING TO FIND OUT THE BRAKE LINES WERE COMPLETELY RUSTED AND FLUID LEAKING FROM THE RUSTED AREAS. WAS INFORMED BY THE DEALER THAT IT WAS NOT COST EFFECTIVE TO REPLACE ALL THE BRAKE LINES BECAUSE THEY WOULD HAVE TO BE CUSTOM FIT. WE ALSO HAVE A 2000 CHEVROLET 1500 EXTENDED CAB THAT HAS DOUBLE THE MILEAGE OF THE 2004 AND IS STILL WORKING PERFECTLY, NO RUSTED LINES. *TR
NHTSA ODI #10404178
155,000 miles · May 16, 2011
Electrical System
NOTICE SENT OUT AFTER MY VEHICLE EXCEEDED WARRANTY,INSTRUMENT CLUSTER FAILURE,7YRS OR 70,000 MILES ,LETTER SENT OUT NOV 2007,80000PLUS ON MY CHEVY TRUCK AT TIME OF RECALL,GM STILL HAVING PROBLEMS INSTRUMENT CLUSTER,NOW THEY WANT $500-$650.00 TO REPAIR WHAT A JOKE,LAST CHEVY VEHICLE I PURCHASE!!!!!!! *TR
NHTSA ODI #10401090
89,000 miles · May 15, 2011
Service Brakes, Hydraulic
NO ACCIDENT YET - WHEEL IS RUBBING BRAKE HOSE. FACTORY WHEEL, FACTORY BRAKE HOSE. NO AFTERMARKET PARTS INVOLVED. LEFT FRONT RUBBER BRAKE HOSE. *TR
NHTSA ODI #10400916
130,000 miles · May 2, 2011
Service Brakes, HydraulicCrashInjury
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT APPLIED THE BRAKES REPEATEDLY AND THERE WAS NO RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PRECEDING VEHICLE. THE REAR PASSENGER SUSTAINED A MINOR INJURY TO THE NECK. IN ADDITION, THE OTHER VEHICLE DRIVER SUF…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT APPLIED THE BRAKES REPEATEDLY AND THERE WAS NO RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PRECEDING VEHICLE. THE REAR PASSENGER SUSTAINED A MINOR INJURY TO THE NECK. IN ADDITION, THE OTHER VEHICLE DRIVER SUFFERED A NECK INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10398649
Mileage unknown · Apr 19, 2011
Electrical System
COMPLETE FAILURE OF THE DASH CLUSTERS, NO OIL PRESSURE READING, NO SPEEDOMETER READING THAT COULD RESULT IN TICKETS OR ACCIDENTS. *TR
NHTSA ODI #10396780
90,000 miles · Apr 18, 2011
Engine And Engine Cooling
THE EXHAUST MANIFOLD BOLTS ARE BROKEN ON MY 2004 CHEVROLET 2500 HD TRUCK. THEY ARE ALSO BROKEN ON MY SONS 2004 GMC 2500 HD AND MY BROTHERS 2005 GMC 2500HD. SOMETHING IS WRONG WITH THAT AND SOMETHING SHOULD BE DONE BEFORE THEY CATCH FIRE. *TR
NHTSA ODI #10396693
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