2004 Chevrolet Silverado 2500

MY 2004 CHEVY 2500 INSTRUMENT CLUSTER HAS ISSUES. ON 12-24-07 ON A FAMILY CHRISTMAS TRIP MY SPEEDOMETER STOPPED WORKING. I RECEIVED A LETTER FROM CHEVROLET EXPLAINING THAT THEY WOULD COVER THIS ISSUE FOR 7 YEARS OR 70,000 MILES. IT SEEMS TO ME IF THEY KNOW THIS IS AN ISSUE WHY THERE IS NO RECALL FOR THIS. AFTER MANY DAYS OF CALLS TO CHEVROLET CUSTOMER SERVICE THEY TELL ME THAT THIS IS NOT A SAFETY CONCERN AND THAT THERE WOULD BE NO RECALL ISSUED. NOW I ASK HOW CAN THIS NOT BE A SAFETY CONCERN NOT KNOWING THE SPEED YOU ARE GOING? THE NEXT ISSUE I HAVE THAT I ALSO FEEL IS A SAFETY CONCERN IS THE INTERMEDIATE STEERING LINK. THIS AGAIN HAS SLACK AND RATTLES. ONCE AGAIN CHEVROLET STATES THIS IS NOT A SAFETY CONCERN BUT HOW CAN YOU SAY THAT A PART OF THE STEERING ASSY. IS NOT CONSIDERED A SAFETY ITEM? *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE SPEEDOMETER DIAL IS NORMALLY AT 0, EVEN WHEN THE VEHICLE IS IN MOTION. IN MARCH OF 2007, THE SPEEDOMETER COMPLETELY FAILED. THE MANUFACTURER STATED THAT THEY WOULD CORRECT THE FAILURE FOR FREE IF THE VEHICLE WAS AT 80,000 MILES OR BELOW. THE DEALER STATED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED AT THE COST OF $700. THE CURRENT MILEAGE WAS 118,000 AND FAILURE MILEAGE WAS 63,000.

SPEEDOMETER WILL CHANGE FROM A CORRECT READING TO A ERRONEOUS READING WITH NO WARNING. IF I TURN ON AND OFF THE VEHICLE, THE SPEEDOMETER WILL RESET BACK 5 MPH EACH TIME I DO THIS UNTIL REST TO 0MPH AT A STAND STILL. IT WILL THEN CORRECTLY OPERATE FOR VARYING AMOUNTS OF TIME (50 - 500 MILES) BEFORE IT GOES HAYWIRE AGAIN. GM ACKNOWLEDGES THAT THIS IS A KNOWN PROBLEM AND HAS A POLICY IN PLACE TO REPAIR AT NO COST IF VEHICLE IS 7 YEARS OLD OR LESS AND LESS THAN 70,000 MILES. MY PROBLEM IS THAT MY VEHICLE IS A 2004 WITH NOW 144,000 MILES ON IT AND GM WILL DO NOTHING. INITIALLY I CONTACTED THEM ON MY OWN AND WAS DECLINED. AFTER I SENT A LETTER TO THE ATTORNEY GENERAL'S OFFICE IN MN, GM CONTACTED ME AND FOR A SECOND TIME DENIED HELPING CORRECT THIS PROBLEM. I'M CONTACTING YOU AT THE DIRECTION OF THE MN ATTORNEY GENERALS OFFICE. BOTTOMLINE IS THAT THE SPEEDOMETER IS NOT A CONVENIENCE FEATURE BUT A NECESSARY FEATURE REQUIRED TO SAFELY OPERATE THE VEHICLE. GM ACKNOWLEDGES THAT IT IS ENOUGH OF AN ISSUE THAT THEY HAVE A POLICY TO REPAIR OUTSIDE OF FACTORY WARRANTY HOWEVER FEEL THAT MY 3 1/2 YEAR OLD $50,000 VEHICLE IS PRECLUDED FROM THE SAME CONSIDERATION OF A VEHICLE WITH LESS THAN 70,000 MILES ON IT. DEALERS I HAVE SPOKE TO TELL ME THAT THIS PROBLEM IS SO COMMON THAT THEY REPAIR THESE DAILY. *TR

DIGITAL INSTRUMENT PANEL FAILURE ( SPEEDOMETER, FUEL GAUGE, RPM GAUGE & OIL PRESSURE GAUGE ALL MALFUNCTION AT 50,000, NOW AT 81,900 MILES. WE RECEIVED A RECALL LETTER A BIT LATE. THE RECALL WAS UP TO 70,000 OR 7 YEARS. CALLED GM WHEN RECALL LETTER WAS RECEIVED DEC.17, 2007. TOLD US IT WAS TOO LATE TO FIX BECAUSE OF OUR MILEAGE. IF ONLY WE WOULD HAVE RECEIVED THE LETTER WAY EARLIER. NOW GM CAN NOT FIX THE PROBLEM FOR US, UNLESS WE PAY OUT OF OUR OWN POCKET! AND THEY KNEW THAT THE PROBLEM EXISTED! *TR

MY SPEEDOMETER IS INTERMITTENTLY FUNCTIONING. GM SAYS THAT I HAVE TOO MANY MILES ON MY VEHICLE TO PAY FOR THE REPAIRS. THIS IS A 2004 CHEVROLET SILVERADO AND GM HAS ALREADY EXTENDED THE WARRANTY ON THIS ITEM FOR 7 YEARS OR 70,000 MILES. THIS IS AN ELECTRONICS PROBLEM AND MILEAGE SHOULD NOT BE A FACTOR ON IT. THE MILEAGE HAS NO BEARING THE ELECTRONIC FUNCTIONALITY OF THIS DEVICE. IT SHOULD BE TIME AND TIME ONLY THAT DICTATES THE LIFE OF THIS COMPONENT. *TR

INTERMITTENT AND ERRONEOUS OPERATION OF THE SPEEDOMETER IN MY 2004 CHEVROLET SILVERADO 2500 DIESEL TRUCK. THE SPEEDOMETER FREQUENTLY INDICATES THE WRONG SPEEDS, AT TIME OVER +100MPH. AT OTHER TIMES, INDICATES SPEEDS LESS THAN ACTUAL OR FREEZES ALTOGETHER. GM REFUSES TO ACKNOWLEDGE ISSUE OR OFFER TO REPAIR. THIS IS A SERIOUS SAFETY ISSUE AND CAN RESULT IN DRIVING AT SPEEDS ABOVE OR BELOW POSTED LIMITS. *TR

SPEEDOMETER READINGS ARE INACCURATE. GM ISSUED SPECIAL WARRANTY COVERAGE FOR VEHICLES WITH LESS THAN 70,000 MILES. MY ISSUE WAS REPORTED TO THE DEALER AT 58,000 MILES, BUT WAS NOT DOCUMENTED IN THEIR SYSTEM. SPEEDOMETER READINGS ARE ERRATIC. SOMETIMES ACCURATE, SOMETIMES 50% OR MORE LESS THAN ACTUAL SPEED. INACCURACY HAS INCREASED OVER THE LAST YEAR. *TR