1997 Chevrolet Silverado 1500

IT WAS RAINING,I TURNED ON MY WINDSHIELD WIPERS,THEY ALL OF A SUDDEN STOPPED WORKING,THEN STARTED WORKING AGAIN. AFTER THE RAIN STOPPED I TURNED OFF THE WIPERS BUT THEY WOULD NOT TURN OFF AT ALL. I HAD TO STOP MY TRUCK AND TURN OFF THE ENGINE FOR MY WIPERS TO STOP. I CHECK FOR A RECALL AND TO MY SURPRISE THERE WAS A RECALL FOR THE CONTROLLER CIRCUIT BOARD FOR THE SAME YEAR OF MY TRUCK. I CALLED THE DEALER AND THEY SAID TO BRING MY VEHICLE IN. WHEN I TOOK THE TRUCK FOR A SERVICE RECALL,THEY CHECKED THE VIN# THEN ADVISED ME THAT THERE WAS NO RECALL ON MY TRUCK. I SAID THERE WAS A RECALL AND I WAS HAVING THE SAME PROBLEMS AS THE RECALL. THE SERVICE DEPT. SAID THERE WAS NOTHING THEY COULD DO. I CALLED GENERAL MOTORS THEY SAID THAT MY TRUCK ALTHOUGH IT IS THE SAME YEAR AND HAVING THE SAME PROBLEMS AS THE RECALL,MY TRUCK IS NOT INVOLVED IN THE RECALL. *JB

WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING VIN [XXX], WITH 89,000 MILES 1997 CHEVY K1500 TRUCK THE PURCHASE DATE AND INCIDENT DATE ARE APPROXIMATE. WE HAVE HAD SEVERAL FAILURES. THIS IS INTERMITTENT, I CHECKED THE FUSE BOX AND IT IS FINE. I HAVE READ OF THIS COMPLAINT ON SEVERAL CHEVY VEHICLES OF THE MODEL YEAR. MY VIN IS NOT COVERED UNDER THE CURRENT RECALL AND IN MY OPINION SHOULD BE. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ON OCT 6, 2005, I WAS DRIVING MY 1997 CHEVROLET K1500 EXT CAB TRUCK IN A RAIN STORM WHEN THE WIPERS JUST STOPPED. I FOUND THAT THERE WAS A SAFETY RECALL ISSUED # 03V159000 FOR THIS SAME PROBLEM IN 2003. WHEN I CONTACTED THE CHEVROLET DEALERSHIP THEY REQUESTED MY VIN NUMBER AND THEN TOLD ME MY VEHICLE WAS NOT EFFECTED BY THIS SAFETY RECALL. I THEN CONTACTED CHEVROLET AND THEY TOLD ME MY VEHICLE WAS NOT EFFECTED BY THIS SAFETY RECALL EVEN THOUGH IT MIGHT HAVE THE SAME WIPER MOTOR PART NUMBER. THEY THEN WENT ON TO SAY THAT THEY SENT OUT A BULLETIN THAT INCLUDED MY VEHICLE WHICH STATED SOMETHING TO THE EFFECT IF FAILURE OCCURS BEFORE 7 YEARS OR 70,000 MILES WE WILL REPLACE IT. SINCE MY VEHICLE IS A 1997 AND IT CURRENTLY HAS 73,000 MILES ON IT AND NO LONGER QUALIFIES AS A CANDIDATE FOR THIS REPAIR. PLEASE KEEP IN MIND THE HAZARD STILL EXISTS! CHEVROLET IS ALSO STILL REPLACING/REPAIR THIS PARTICULAR PROBLEM ON OTHER VEHICLES WHICH MIGHT EXCEED THE 7 YEAR OR 70,000 MILE CUTOFF. THIS MAKES NO SENSE TO ME SINCE MY VEHICLE HAS THE EXACT SAME ISSUE AS THESE OTHER VEHICLES. *JB

DT: WHEN CONSUMERS VEHICLE GETS WET THE WINDSHIELD WIPERS QUIT WORKING. 1997 CHEVROLET K1500 PICKUP WITH 33000 MILES. VEHICLE STARTED EXPERIENCING THIS PROBLEM ABOUT SIX MONTHS AGO WITH 32,000 MILES ON IT. CONSUMER BOUGHT VEHICLE ON 10-14 1997, VEHICLE WAS NEVER IN A WRECK, NOR HAD ANY BODY WORK BEEN DONE ON IT. CONSUMER FIRST NOTICED PROBLEM WHEN HE WAS WASHING VEHICLE IN DRIVEWAY AND WENT TO TURN ON THE WINDSHIELD WIPERS TO FIND THAT THEY WOULD NOT WORK. CONSUMER CONTACTED MANUFACTURER ON JULY 20, 2005. MANUFACTURER STATED THAT THEY COULD NOT FIND THAT THIS PROBLEM WAS COVERED BY ANYTHING DUE TO AGE OF VEHICLE. CONSUMER SAID THAT HE HAD HEARD THAT THIS WAS A PROBLEM ON THESE VEHICLES WITH WINDSHIELD WIPERS NOT WORKING DUE TO CIRCUIT BOARD. HE HEARD THAT VEHICLE COULD BE FIXED FOR FREE IF FITTED IN A CERTAIN TIME FRAME. HIS VEHICLE DID NOT FIT IN THIS TIME FRAME BECAUSE IT DID NOT SHOW WHEN MANUFACTURER WAS FIXING THIS PROBLEM . CONSUMER JUST WANTED THIS TO BE ON RECORD. HE STATED THAT MANUFACTURER HAD A PROBLEM ,AND HE WOULD HATE FOR SOMEONE TO LOOSE HIS/HER LIFE BECAUSE OF IT.*AK

DT: CONSUMER WAS DRIVING IN THE RAIN JULY 7, 2005 WHEN THE WINDSHIELD WIPERS ON THE VEHICLE FAILED. AT FIRST THE WIPERS WOULD NOT WORK AT ALL, THEN WHEN THE CONSUMER DROVE FOR ABOUT 20 MINUTES THE WIPERS CAME BACK ON. CONSUMER IS AWARE OF A RECALL FOR THE SAME PROBLEM, HOWEVER MANUFACTURER TOLD THE CONSUMER THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. NHTSA CAMPAIGN ID NUMBER 03V159000. CONSUMER HAD THE PROBLEM FIXED AT THE DEALER TODAY, JULY 8, 2005, AND PAID $161.00 . THE DEALER IS POHANKA CHEVROLET IN CHANTILLY, VA. CONSUMER WOULD LIKE A REFUND FOR FIXING THE PROBLEM. THE CONSUMER WANTS HER VEHICLE AND OTHERS LIKE HERS INCLUDED IN THE RECALL. CONSUMER SAYS THAT HER HUSBAND JUST INFORMED HER THAT THIS HAPPENED TO HIM ABOUT A YEAR AGO. THE DEALER TOLD THE CONSUMER THAT THE PROBLEM LISTED IN RECALL IS WHAT THEY FIXED ON HER VEHICLE.*AK

MY VIN IS NOT INCLUDED IN THIS EXISTING RECALL (PER GM); HOWEVER, MY VEHICLE EXHIBITS THE SAME SYMPTOMS. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. GM RECALL NO. 03023 NHTSA CAMPAIGN ID NO. 03V159000 MY VEHICLE INFORMATION: VIN: [XXX], MAKE: CHEVROLET, MODEL: K1500, YEAR: 1997. *NM UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)