THE DOOR OPENED FINE ALL DAY AND ALL OF A SUDDEN WHEN I WENT TO OPEN THE DOOR IT OPENED ONLY 2 INCHES. IT APPEARS THAT THE FRONT RIGHT FENDER PANEL HAS SLID BACK TOWARDS THE DOOR APPROX. 1/2 INCH AND THAT IS WHAT'S BLOCKING THE DOOR. UPON FURTHER INSPECTION THE HINGE IS SLIGHTLY BENT. DEALER IS TRYING TO SAY THAT THE DOOR WAS SP…
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THE DOOR OPENED FINE ALL DAY AND ALL OF A SUDDEN WHEN I WENT TO OPEN THE DOOR IT OPENED ONLY 2 INCHES. IT APPEARS THAT THE FRONT RIGHT FENDER PANEL HAS SLID BACK TOWARDS THE DOOR APPROX. 1/2 INCH AND THAT IS WHAT'S BLOCKING THE DOOR. UPON FURTHER INSPECTION THE HINGE IS SLIGHTLY BENT. DEALER IS TRYING TO SAY THAT THE DOOR WAS SPRUNG. WITNESSES THAT I HAVE INCLUDING 2 POLICE OFFICERS CAN STATE THAT THIS DID NOT HAPPEN. THEY CAN STATE THAT THE DOOR OPENED FINE THE FIRST 2 TIMES AND THEN NOT AT ALL LATER. BODY SHOP MECHANIC SLID SOMETHING INSIDE THE DOOR HINGE AND POPPED IT OPEN RESULTING IN THE PAINT ON THE HINGE TO BE SCRAPED OFF. THIS SHOULD HAVE BEEN A WARRANTY ISSUE BUT THE DEALER REFUSES TO FIX IT WITHOUT PAYMENT. I FEEL SINCE THIS DID NOT HAPPEN BY CAUSE OR FAULT OF ME NOR WAS THIS VEHICLE HIT ON THE DRIVER SIDE, THAT IT IS A DEFECT AND NEEDS TO BE INVESTIGATED. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762999
NHTSA ODI #10009372
Mileage unknown · Jun 7, 2002
Structure
DOOR LEAKS WATER/AIR. *AK
NHTSA ODI #762765
Mileage unknown · Apr 9, 2002
Structure
ON PASSENGER SIDE WATER IS LEAKING FROM TOP CORNER OF WINDSHIELD INTO VEHICLE. VEHICLE BEEN TO THE DEALER ON FIVE OCCASIONS, AND UNABLE TO LOCATE THE CAUSE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8007068
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA05008 · Tailgate Support Cables
Opened Apr 14, 2005 · Closed May 19, 2006
Status: closed (inferred from source dates) · Latches/locks/linkages:tailgate:latch
GENERAL MOTORS IS CONDUCTING A SPECIAL POLICY PROGRAM FOR 903,464 OWNERS OF 2000 - 2003 MODEL S/T VEHICLES THROUGH WHICH OWNERS MAY, AT THEIR OPTION, EITHER (1) PERIODICALLY INSPECT THE TAILGATE SUPPORT CABLES INSTALLED IN THEIR VEHICLE AND HAVE THE CABLES REPLACED IF THE CABLE COATING EXHIBITS ANY INDICATIONS OF DAMAGE OR DETERIORATION OR (2) REQUEST THAT THE TAILGATE SUPPORT CABLES BE REPLACED FREE OF CHARGE. GM WILL HONOR ALL REQUESTS BY OWNERS WHO OPT FOR REPLACEMENT WITHOUT QUESTION REGARDLESS OF THE CONDITION OR APPEARANCE OF THE CABLES. GM HAS AGREED TO MAIL REMINDER NOTIFICATIONS TO OWNERS EVERY TWO YEARS UNTIL THE TAILGATE SUPPORT CABLES HAVE BEEN REPLACED OR UNTIL THE VEHICLE IS 12 YEARS OLD.ODI'S INVESTIGATION INDICATES THAT A SIGNIFICANT MAJORITY OF THE REPORTED COMPLAINTS (87%) AND INJURIES (94%) HAVE OCCURRED IN MY 2000 - 2003 S/T VEHICLES.
RQ04012 · Tailgate Support Cable(s) Break
Opened Nov 22, 2004 · Closed Apr 14, 2005
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ODI IS UPGRADING RQ04-012 AND OPENING AN EA TO INVESTIGATE THE TAILGATE SUPPORT CABLES INSTALLED IN 1998 - 2004 MODEL YEAR SONOMA AND S10 MODEL VEHICLES.GENERAL MOTORS IS CONDUCTING RECALL CAMPAIGN 04V-129 TO REPLACE THE TAILGATE SUPPORT CABLES ORIGINALLY INSTALLED IN CERTAIN MODEL YEAR 2000-2004 SIERRAS AND SILVERADOS AND CERTAIN MODEL YEAR 2002-2004 AVALANCHES AND ESCALADE EXTS (C/K MODELS).GENERAL MOTORS HAS ADVISED ODITHAT THE TAILGATE SUPPORT CABLES INSTALLED IN THE SUBJECT VEHICLES WERE FABRICATED USING IDENTICAL OR SIMILAR SHEATHING MATERIAL AS THE RECALLED VEHICLES.HOWEVER,GENERAL MOTORS HAS ADVISED ODI THAT SONOMA AND S-10 VEHICLES DIFFER FROM C/K MODELS IN SEVERAL WAYS: THE VEHICLE HEIGHT IS LOWER; THE TAILGATE DISPLACEMENT (DROP) WHEN NOT SUPPORTED BY THE CABLES IS SMALLER AND THE TAILGATE COMES TO REST AT A LESS SEVERE TIP ANGLE WHEN NOT SUPPORTED BY THE CABLES; THE TAILGATE MASS IS SMALLER; AND THE SIZE, PAYLOAD, AND USAGE CHARACTERISTCIS ARE LESS DEMANDING THAN C/K MODEL VEHICLES.GM ALSO STATED THAT SONOMA AND S-10 WARRANTY CLAIM INFORMATION INDICATES A LOWER CLAIM COUNT AND A LOWER CLAIM RATE THAN RECALLED C/K MODELS.NOTWITHSTANDING THE ABOVE INFORMATION, ODI HAS RECEIVED AN ADDITIONAL 73 NON-INJURY COMPLAINTS AND 10 INJURY COMPLAINTS ON THE SUBJECT VEHICLES DURING RQ04-012 (SINCE NOVEMBER 2004 TO DATE), WHICH JUSTIFIES OPENING AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE.
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