NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
113 reports54,403 miles · Apr 1, 2014
Steering
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THERE WAS A LEAK FROM THE LOW PRESSURE HOSE TWICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EACH TIME WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED BOTH TIMES BUT THE…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THERE WAS A LEAK FROM THE LOW PRESSURE HOSE TWICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EACH TIME WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED BOTH TIMES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INSPECTED AND DIAGNOSED THAT THE LOW PRESSURE HOSE HAD SPLIT IN HALF AND NEEDED TO BE REPLACED. THE POWER STEERING FLUID WAS CLEANED AND REFILLED WITH NEW FLUID. THE POWER STEERING PUMP WAS ALSO REPLACED AS WELL AS THE LOW PRESSURE HOSE. THE CONTACT ALSO STATED THAT THE HYDRAULIC STEERING UNIT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54403.
NHTSA ODI #10576313
73,000 miles · Mar 6, 2014
Air BagsElectrical SystemPower Train
WHILE DRIVING MY CAR, IT JUST SHUT OFF AUTOMATICALLY. THEN IT HAS BEEN DOING IT MULTIPLE TIME SINCE. IT CAN HAPPEN THREE TO FIVE TIMES PER DAY. THE DEALERSHIP HAS TRIED TO REBOOT THE COMPUTER SYSTEM NUMEROUS TIMES, IT STILL SHUTS OFF WITH NO WARNING. I JUST LISTEN TO THE FAN IF IT SHUTS OFF, I HAVE TO PUT THE TRANSMISSION …
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WHILE DRIVING MY CAR, IT JUST SHUT OFF AUTOMATICALLY. THEN IT HAS BEEN DOING IT MULTIPLE TIME SINCE. IT CAN HAPPEN THREE TO FIVE TIMES PER DAY. THE DEALERSHIP HAS TRIED TO REBOOT THE COMPUTER SYSTEM NUMEROUS TIMES, IT STILL SHUTS OFF WITH NO WARNING. I JUST LISTEN TO THE FAN IF IT SHUTS OFF, I HAVE TO PUT THE TRANSMISSION IN NEUTRAL, AND START THE CAR WHILE COASTING. I FEEL THAT THIS IS RELATED TO THE GM CHEVROLET RECALL. FEEL FREE TO CALL FOR A MORE IN DEPTH DESCRIPTION OF THE IGNITION PROBLEM. FOR THE AFFECTED PARTS QUESTION, IT DID NOT INCLUDE IGNITION, THEREFORE, I LISTED THE AREAS OF THE CAR AFFECTED WHEN THE ENGINE WOULD SHUT OFF, THE STEERING, BRAKING WERE ALSO AFFECTED. THANK YOU *TR
NHTSA ODI #10567692
77,000 miles · Mar 3, 2014
Electrical System
THERE IS A MANUFACTURES DEFECT IN THE WIRING CONNECTOR FOR THE REAR DEFROSTER. DUE TO THE ELECTRICAL LOAD THE CONTACTS BURN AND SHORT OUT AND BURN THE PLASTIC CONNECTOR. FIRE HAZARD. THE COST AT THE DEALER TO LOOK AT THIS WAS $50 WITH A $450 ESTIMATE TO FIX. THIS MANUFACTURER DEFECT APPEARS TO BE COMMON TO CHEVY IMPALAS AND MONT…
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THERE IS A MANUFACTURES DEFECT IN THE WIRING CONNECTOR FOR THE REAR DEFROSTER. DUE TO THE ELECTRICAL LOAD THE CONTACTS BURN AND SHORT OUT AND BURN THE PLASTIC CONNECTOR. FIRE HAZARD. THE COST AT THE DEALER TO LOOK AT THIS WAS $50 WITH A $450 ESTIMATE TO FIX. THIS MANUFACTURER DEFECT APPEARS TO BE COMMON TO CHEVY IMPALAS AND MONTE CARLOS. THE LINK IS A YOUTUDE VIDEO ILLUSTRATING THE PROBLEM. HTTP://WWW.YOUTUBE.COM/WATCH?V=JFWBDZJQARU. *TR
NHTSA ODI #10566816
155,000 miles · Feb 20, 2014
Electrical System
I WAS DRIVING GOING APPROXIMATELY 45 MPH, I HIT A POT HOLE AND MY VEHICLE CUT OFF. THIS HAS HAPPENED THREE TIMES SINCE JANUARY. THE SAME THING HAPPENED THE SECOND TIME. THE LAST TIME IT OCCURRED WAS TUESDAY, FEBRUARY 18. THIS TIME I WAS ON THE EXPRESSWAY TRAVELING APPROXIMATELY 75 MPH, HIT A BUMP AND IT CUT OFF. THE CAR STA…
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I WAS DRIVING GOING APPROXIMATELY 45 MPH, I HIT A POT HOLE AND MY VEHICLE CUT OFF. THIS HAS HAPPENED THREE TIMES SINCE JANUARY. THE SAME THING HAPPENED THE SECOND TIME. THE LAST TIME IT OCCURRED WAS TUESDAY, FEBRUARY 18. THIS TIME I WAS ON THE EXPRESSWAY TRAVELING APPROXIMATELY 75 MPH, HIT A BUMP AND IT CUT OFF. THE CAR STARTS BACK UP WHEN I PUT IT IN NEUTRAL. *TR
NHTSA ODI #10565104
85,000 miles · Dec 13, 2013
Tires
TWO MONITORS HAVE BEEN REPLACED AND AIR LEAKS HAS GOTTEN WORST. *TR
NHTSA ODI #10555986
130,770 miles · Aug 30, 2013
Power TrainInjury
WHILE ATTEMPTING TO ACCELERATE TO AVOID ANOTHER DRIVER, THE TRANSMISSION SLIPPED. INSTEAD OF THE CAR ACCELERATING, DRIVER WAS FORCED TO SWERVE AND HARD BRAKE FORCING THE VEHICLE OFF THE ROAD JUST BARELY AVOIDING AN ACCIDENT CAUSING MINOR BRUISING ON THE CHILDREN IN THE BACK SEAT. I MORE OF THESE SAME COMPLAINTS ON YOUR WEBSITE A…
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WHILE ATTEMPTING TO ACCELERATE TO AVOID ANOTHER DRIVER, THE TRANSMISSION SLIPPED. INSTEAD OF THE CAR ACCELERATING, DRIVER WAS FORCED TO SWERVE AND HARD BRAKE FORCING THE VEHICLE OFF THE ROAD JUST BARELY AVOIDING AN ACCIDENT CAUSING MINOR BRUISING ON THE CHILDREN IN THE BACK SEAT. I MORE OF THESE SAME COMPLAINTS ON YOUR WEBSITE AND AM TOLD THAT CHEVROLET KNOWS ABOUT THIS PROBLEM AND HAS DONE NOTHING TO FIX IT. THE MECHANIC I TALKED TO SAID THAT HE HAS SEEN 3 OF THESE HIMSELF AND ITS USUALLY THE TORQUE CONVERTER, AND CAN'T GET AN AFTERMARKET ONE YET AND PEOPLE ARE REPLACING THE ENTIRE TRANSMISSION.
NHTSA ODI #10538159
77,000 miles · Jun 10, 2013
Power Train
2006 CHEVY MONTE CARLO SS, STARTED TO NOTICE THE TRANSMISSION SLIPPING AT ABOUT 77,000 MILES, WHEN STOPPED AND BEGINNING ACCELERATION IT HESITATES THAN LUNGES INTO GEAR WHILE MAKING A GRINDING NOISE AT THE SAME TIME..CHECKED THE TRANSMISSION FLUID AND DIDN'T NOTICE ANY BURNT FLUID OR PARTICLES IN IT....THIS INCIDENT REPEATED IT…
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2006 CHEVY MONTE CARLO SS, STARTED TO NOTICE THE TRANSMISSION SLIPPING AT ABOUT 77,000 MILES, WHEN STOPPED AND BEGINNING ACCELERATION IT HESITATES THAN LUNGES INTO GEAR WHILE MAKING A GRINDING NOISE AT THE SAME TIME..CHECKED THE TRANSMISSION FLUID AND DIDN'T NOTICE ANY BURNT FLUID OR PARTICLES IN IT....THIS INCIDENT REPEATED ITSELF FOR 7 MONTHS AND TODAY IT WOULDN'T GO INTO DRIVE OR ANY OF THE LOW GEARS...ITS PRETTY OBVIOUS BY ALL THE COMPLAINTS ON VARIOUS FORUMS THAT THIS IS A MANUFACTURES FLAW! DISAPPOINTED!!! *TR
NHTSA ODI #10516158
104,617 miles · Apr 13, 2013
Power Train
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION (IN DRIVE) IMMEDIATELY SHIFTS HARD INTO SECOND GEAR THEN SLIPS A LITTLE BEFORE ENGAGING. IF I SHIFT THE GEARS MANUALLY, THE TRANSMISSION SHIFTS NORMAL. IT DOES THIS ONLY IN DRIVE AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FLUID IS CLEAR, FULL AND NOT BURNT. THE TRANS FLUID…
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WHEN ACCELERATING FROM A STOP, THE TRANSMISSION (IN DRIVE) IMMEDIATELY SHIFTS HARD INTO SECOND GEAR THEN SLIPS A LITTLE BEFORE ENGAGING. IF I SHIFT THE GEARS MANUALLY, THE TRANSMISSION SHIFTS NORMAL. IT DOES THIS ONLY IN DRIVE AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FLUID IS CLEAR, FULL AND NOT BURNT. THE TRANS FLUID WAS FLUSHED ABOUT 4 MONTHS AGO WITH NO PROBLEMS BEFORE NOW. THE CAR HAS NOT BEEN DRIVEN HARD AND HAS AVERAGE AMOUNT OF MILES. *TR
NHTSA ODI #10508103
90,000 miles · Nov 21, 2012
EnginePower Train
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT SHE NOTICED A SHUTTERING NOISE WHILE ACCELERATING FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC REPLACED THE OIL PRESSURE SENSOR. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/03…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT SHE NOTICED A SHUTTERING NOISE WHILE ACCELERATING FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC REPLACED THE OIL PRESSURE SENSOR. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/03/12*BF THE CONSUMER STATED THE VEHICLE HAD LOW OIL, BEFORE AN OIL CHANGE WAS DUE. THE VEHICLE WAS LOW 1-1.5 QUARTS EVERY ONE THOUSANDS MILES. AT 40,000 AN OIL CONSUMPTION TEST WAS PERFORMED. A YEAR BEFORE, THE RINGS AND PISTONS WERE REPLACED AT 92,000. AFTER THE PISTONS AND RINGS WERE REPLACED, THE CONSUMER BEGAN HAVING PROBLEMS WITH THE TRANSMISSION SHUDDERING. A COMPUTER FLASH WAS DONE. HOWEVER, THE PROBLEMS CONTINUED. UPDATED 12/05/12
NHTSA ODI #10485392
Mileage unknown · Nov 20, 2012
Electrical System
THIS IS A KNOWN ISSUE TO CHEVROLET AS THEY HAVE RECALLED SEVERAL OTHER MAKES AND MODELS DUE TO A FAULTY BODY CONTROL MODULE. THE STEERING PUMP NEEDED TO BE CHANGED, WHEN THE BATTERY WAS UNCONNECTED THEN RECONNECTED, THE BCM FAULTED, RESULTING IN A COMPLETE LOCK OUT OF THE VEHICLE. THE VEHICLE THEN NEEDED TO BE TOWED AWAY BECAU…
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THIS IS A KNOWN ISSUE TO CHEVROLET AS THEY HAVE RECALLED SEVERAL OTHER MAKES AND MODELS DUE TO A FAULTY BODY CONTROL MODULE. THE STEERING PUMP NEEDED TO BE CHANGED, WHEN THE BATTERY WAS UNCONNECTED THEN RECONNECTED, THE BCM FAULTED, RESULTING IN A COMPLETE LOCK OUT OF THE VEHICLE. THE VEHICLE THEN NEEDED TO BE TOWED AWAY BECAUSE THE KEY WAS LOCKED IN THE IGNITION. TWO WEEKS AND $1000 LATER, STILL NO VEHICLE AND CHEVY DOESN'T WANT TO HEAR ANYTHING. THEY KEEP SAYING, SORRY BUT THIS IS NOT ONE OF THE VEHICLES THAT WAS RECALLED. ALTHOUGH OTHER BCMS HAVE BEEN RECALLED, NOT THIS ONE. AND THEY KEEP REPEATING THIS. IT ISN'T A NEW PROBLEM, IF YOU CHECK SITES ON THE INTERNET, IT'S VERY COMMON. I THINK THEY SHOULD BE HELD RESPONSIBLE FOR THEIR NEGLIGENCE. *TR
NHTSA ODI #10485320
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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