NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
113 reports113,111 miles · Sep 23, 2014
Electrical System
AFTER DRIVING, WHEN YOU GO TO TURN THE KEY/IGNITION BACK, IT ONLY TURNS BACK TO WHERE THE RADIO, LIGHTS, AND WIPERS STAY ON. THE IGNITION WILL NOT TURN ALL THE BACK. ALSO, THEY KEY WILL COME OUT OF THE IGNITION IN ANY POSITION, EVEN WHILE THE CAR IS IN GEAR. I RECEIVED A RECALL NOTICE IN AUGUST 2014 STATING THAT AS SOON AS PARTS…
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AFTER DRIVING, WHEN YOU GO TO TURN THE KEY/IGNITION BACK, IT ONLY TURNS BACK TO WHERE THE RADIO, LIGHTS, AND WIPERS STAY ON. THE IGNITION WILL NOT TURN ALL THE BACK. ALSO, THEY KEY WILL COME OUT OF THE IGNITION IN ANY POSITION, EVEN WHILE THE CAR IS IN GEAR. I RECEIVED A RECALL NOTICE IN AUGUST 2014 STATING THAT AS SOON AS PARTS ARE IN, I COULD GO AND GET THE KEY RING REPLACED,BUT I HAVE YET TO RECEIVE THE NOTICE ABOUT PARTS FOR THIS RECALL. I HAVE NEVER HAD MY CAR KEY ON A KEY RING, EVEN BEFORE THE RECALL. I ALSO READ ABOUT A RECALL ON IGNITIONS OF SOME CHEVY MODELS BACK IN JUNE. I AM NOT SURE IF THIS IS RELATED TO THE RECALL BUT SOMETHING HAS TO BE DONE BECAUSE I HAVE TO JUMP MY CAR OFF EVERY MORNING, OR AFTER LONG PERIODS OF TIME DUE TO THE IGNITION BEING STUCK IN THE "ON" POSITION. THIS IS EVENTUALLY GOING TO KILL MY ALTERNATOR, AND WHATEVER ELSE CHOOSES TO GO NEXT. THIS TIME CONSUMING AND INCONVENIENT, AND THE FACT THAT YOU CAN PULL THE KEY OUT OF THE IGNITION WHILE DRIVING IS TOO DANGEROUS! PLEASE HELP! *TR
NHTSA ODI #10638475
Mileage unknown · Sep 22, 2014
Electrical System
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10638198
30,000 miles · Sep 16, 2014
Electrical SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO CHANGE GEARS FROM THE GEAR BOX. THE CONTACT APPLIED EXCESSIVE FORCE WITH BOTH HANDS SEVERAL TIMES IN ORDER TO SHIFT TO DRIVE OR REVERSE. ADDITIONA…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO CHANGE GEARS FROM THE GEAR BOX. THE CONTACT APPLIED EXCESSIVE FORCE WITH BOTH HANDS SEVERAL TIMES IN ORDER TO SHIFT TO DRIVE OR REVERSE. ADDITIONALLY, THE CONTACT STATED THAT THE WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10633758
170,000 miles · Sep 11, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED ONTO THE SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY AND NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED AND AN INJURY WAS …
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TL* THE CONTACT OWNS 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED ONTO THE SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY AND NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED AND AN INJURY WAS SUSTAINED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10632505
36,000 miles · Aug 27, 2014
EnginePower Train
BOUGHT CAR AT 29K IN JUNE 2007. AROUND 36K THE TRANSMISSION SENSOR BETWEEN THE GAS LINE AND THE TRANSMISSION DECIDED TO OVERRIDE MY BREAKING. NEARLY KILLED ME BECAUSE THE CAR WOULD NOT STOP. (HAD TO PUT IN NEUTRAL TO MAINTAIN CONTROL). HAD TO FIGHT WITH CHEVY TO GET WARRANTY FIX FOR SEVERAL WEEKS. AROUND 41K THE CAR DECIDED TH…
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BOUGHT CAR AT 29K IN JUNE 2007. AROUND 36K THE TRANSMISSION SENSOR BETWEEN THE GAS LINE AND THE TRANSMISSION DECIDED TO OVERRIDE MY BREAKING. NEARLY KILLED ME BECAUSE THE CAR WOULD NOT STOP. (HAD TO PUT IN NEUTRAL TO MAINTAIN CONTROL). HAD TO FIGHT WITH CHEVY TO GET WARRANTY FIX FOR SEVERAL WEEKS. AROUND 41K THE CAR DECIDED THAT THE TEMP OUTSIDE WAS -38 OR -40 DEGREES AND WOULD INSIST ON RUNNING HEAT DURING SUMMER. WAS TOLD COMPUTER WAS BAD AND WOULD HAVE TO SPEND $$$$ TO FIX (AND ASKED WHY I WOULD BUY A CAR WITH A BAD COMPUTER!). AROUND 145K OIL PRESSURE SENSOR WENT OUT--IN LESS THN15 K, AM NOW HAVING TO REPLACE 4TH ONE. THERE ARE SEVERAL OTHER WEIRD ISSUES WITH THIS VEHICLE THAT ARE WELL DOCUMENTED WITH MY MECHANIC. AND NOW FINALLY GET RECALL NOTICE AND TOLD THE BEST FIX IS TO HAVE KEY BY ITSELF WITH NOTHING ELSE--FOB AWAY FROM KEY. I SUSPECT THIS CAR IS A LEMON THAT HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS. *TR
NHTSA ODI #10628971
170,000 miles · Aug 26, 2014
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. THE CONTACT STATED THAT DURING THE INCIDENT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. …
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. THE CONTACT STATED THAT DURING THE INCIDENT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT INDICATED THAT THE KEY WOULD SOMETIMES BE VERY DIFFICULT TO REMOVE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10628446
102,000 miles · Aug 24, 2014
Electrical System
I PURCHASED MY 06 MONTE CARLO IN 2012 AND MY KEYLESS ENTRY SYSTEM WAS NOT RESPONDING WELL. THEY INFORMED ME IT WAS JUST THE BATTERIES. I SWAPPED OUT THE BATTERIES AND THIS DID NOT DO MUCH GOOD. I LATER FOUND OUT THAT THIS IS A KNOWN PROBLEM WITH THE TRANSMITTER/RECEIVER FOR THE VEHICLE (IMPALAS INCLUDED) FOR THE 2006 MODEL YEAR.…
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I PURCHASED MY 06 MONTE CARLO IN 2012 AND MY KEYLESS ENTRY SYSTEM WAS NOT RESPONDING WELL. THEY INFORMED ME IT WAS JUST THE BATTERIES. I SWAPPED OUT THE BATTERIES AND THIS DID NOT DO MUCH GOOD. I LATER FOUND OUT THAT THIS IS A KNOWN PROBLEM WITH THE TRANSMITTER/RECEIVER FOR THE VEHICLE (IMPALAS INCLUDED) FOR THE 2006 MODEL YEAR. IN ORDER TO HAVE IT FIXED, IT WOULD COST OVER $600 TO HAVE THE TRANSMITTER REPLACED ALONG WITH ALL OF THE KEYLESS ENTRY SYSTEM. CHEVY KNOWS IT'S A PROBLEM AND WON'T RECALL IT. I ONLY HAVE ONE WAY TO ENTER MY CAR THROUGH THE DRIVER'S DOOR, AND THERE'S NO TRUNK ENTRY FROM OUTSIDE OF THE VEHICLE. IT'S MORE OF AN EXTREME INCONVENIENCE ALONG WITH IF I WERE IN A SAFETY SITUATION LIKE A ROBBER, I WOULD PROBABLY BE UNABLE TO ENTER MY VEHICLE AT A QUICK PACE SINCE MY KEYLESS DOESN'T WORK AT ALL. I HAVE READ THAT NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND THEY HAD TO PAY TO GET IT FIXED. I BELIEVE CHEVY SHOULD FIX THIS SINCE IT IS A DEFECT IN MANUFACTURER'S CRAFTSMANSHIP. *TR
NHTSA ODI #10627869
37,000 miles · Aug 20, 2014
Seat Belts
TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO LATCH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N…
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TL* THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO LATCH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
NHTSA ODI #10626674
103,580 miles · Aug 18, 2014
Service BrakesSteeringCrash
I WAS DRIVING DOWN CENTURY BOULEVARD MY SPEED WAS APPROXIMATELY ABOUT 35 R 37 MILES AN HOUR,THE SPEED LIMIT IS A 35 MILES HOUR ZONE.WHEN ALL OF A SUDDEN ALL THE TRAFFIC SUDDENLY STOPPED REAL FAST, IT WAS ABOUT THREE TO FOUR IN FRONT OF ME.SO I TRY TO BRAKE THAT'S WHEN MY STEERING WHEEL GOT HARD TO WHERE I COULDN'T TURN AWAY IN …
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I WAS DRIVING DOWN CENTURY BOULEVARD MY SPEED WAS APPROXIMATELY ABOUT 35 R 37 MILES AN HOUR,THE SPEED LIMIT IS A 35 MILES HOUR ZONE.WHEN ALL OF A SUDDEN ALL THE TRAFFIC SUDDENLY STOPPED REAL FAST, IT WAS ABOUT THREE TO FOUR IN FRONT OF ME.SO I TRY TO BRAKE THAT'S WHEN MY STEERING WHEEL GOT HARD TO WHERE I COULDN'T TURN AWAY IN TIME SO I CAN AVOID A CRUSH.IN A RESULT I HIT A LADY CAR FROM BEHIND ON HER LEFT SIDE BUMPER AND TO MY RIGHT SIDE BUMPER.THERE WHERE NO INJURIES,NO POLICE REPORT WAS FILE.WE HAD JUST EXCHANGE INFORMATION AND INSURANCE INFORMATION.BEFORE THIS HAD TOOK PLACE MY I COULD NOT TURN OFF MY IGNITION HAVING PROBLEMS WITH MY POWER STEERING AND IF I BRAKE TOO HARD MY STEERING COLUMNS WITH JURR OR STIFFEN UP MAKING REAL DIFFICULT FOR ME TO TURN. *TR
NHTSA ODI #10626193
88,564 miles · Jul 1, 2014
Electrical SystemPower Train
WHEN PUTTING THE CAR IN PARK ON SEVERAL OCCASIONS IT WILL NOT LOCK INTO GEAR...I CAN LITERALLY PULL KEY OUT AND CAR IS STILL RUNNING...YOU CAN MOVE GEARS FREELY AND DOES NOT LOCK. *TR
NHTSA ODI #10607454
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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