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2020 Chevrolet Malibu

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Malibu do not stand out strongly from the model-year median of 310.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 45 of 198 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports5 injury reports

What owners actually said

198 reports
57,000 miles · Dec 9, 2024
Forward Collision AvoidanceService BrakesCrashInjury

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH and approaching a stop light the braking system malfunctioned when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. The contact indicated that the vehicle did not reduce speed when pressing…

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The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH and approaching a stop light the braking system malfunctioned when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. The contact indicated that the vehicle did not reduce speed when pressing the brake pedal and the collision avoidance feature did not activate. A police report was taken at the scene. The police officer also confirmed no skid marks at the crash site. During the crash, the contact sustained injuries to the left arm and right shoulder that did not require medical attention. Both the driver and front seat passenger of the second vehicle sustained undisclosed injuries and were transported to the hospital. The vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure has not yet been determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 57,000.

NHTSA ODI #11629724

Mileage unknown · Dec 2, 2024
Service BrakesCrash

I am writing to formally report a critical safety issue with my 2020 Chevrolet Malibu, which resulted in a severe accident and posed significant risks to my safety and the safety of The issue involves the brake vacuum pump, which failed while I was driving. The component is currently with the vehicle, which is stored in a park…

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I am writing to formally report a critical safety issue with my 2020 Chevrolet Malibu, which resulted in a severe accident and posed significant risks to my safety and the safety of The issue involves the brake vacuum pump, which failed while I was driving. The component is currently with the vehicle, which is stored in a parking facility, and is available for inspection upon request. The failure of the brake vacuum pump caused a sudden and complete loss of braking power while I was driving. This malfunction put my life and the lives of others at immediate risk. On the first occasion, in April, I narrowly avoided a serious collision. Four weeks later, I experienced a second instance of brake vacuum failure, which led to a severe accident. The inability to stop the vehicle safely was directly caused by this malfunction. I contacted General Motors (GM) in April 2024 to report the initial brake vacuum failure. At that time, the issue had not yet been reproduced or inspected by a dealer or service center. Following the accident, I have been unable to confirm whether GM or any other party has The vehicle and component have not been inspected by the manufacturer, police, or insurance representatives since the accident. I reported the issue to GM prior to the accident, but they have not provided any assistance or resolution. Prior to the initial brake vacuum failure in April, I did not observe any warning lamps, messages, or other symptoms indicating a potential problem. The failure occurred suddenly and without warning, making it impossible to anticipate or avoid. This situation is incredibly distressing, and I believe the brake vacuum pump defect poses a serious threat to public safety. I urge the NHTSA to investigate this issue thoroughly and take any necessary steps to ensure the safety of other drivers who may be at risk.

NHTSA ODI #11628427

Mileage unknown · Dec 2, 2024
Electrical SystemUnknown Or Other

Shift to park detected when I have gear in park

NHTSA ODI #11628415

Mileage unknown · Nov 5, 2024
Power Train

Shift to park issue . When the car is shifted to park, the system does not recognize the car is in park mode even though the stick is in Park. It starts beeping and that dash board screen shows SHIFT to PARK. It happened several times in October 2024. The dealer says it does not cover under the warranty and it has on 20000 mil…

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Shift to park issue . When the car is shifted to park, the system does not recognize the car is in park mode even though the stick is in Park. It starts beeping and that dash board screen shows SHIFT to PARK. It happened several times in October 2024. The dealer says it does not cover under the warranty and it has on 20000 miles and bought in 2021.

NHTSA ODI #11623613

Mileage unknown · Oct 27, 2024
Service BrakesUnknown Or Other

Faulty Vacuum pump caused catastrophic engine failure. The vacuum pump exploded cracking the cam shaft sending metal shards into the engine. $12000.00 to repair and mechanic will guarantee the work because the replacement vacuum is an only OEM part. I was having braking problems prior to the vacuum pump failing. The brakes would…

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Faulty Vacuum pump caused catastrophic engine failure. The vacuum pump exploded cracking the cam shaft sending metal shards into the engine. $12000.00 to repair and mechanic will guarantee the work because the replacement vacuum is an only OEM part. I was having braking problems prior to the vacuum pump failing. The brakes would intermittently freeze up and I couldn't get the car stop and had to use the emergency braking system to stop vehicle. Car is still at shop I can't afford the repair and I'm am still paying finance company for car. I have a disabled child and am low income. This has put hardship on me as I live in an area that does not provide public transportation. I don't know what to do.

NHTSA ODI #11622197

94,073 miles · Oct 11, 2024
Air BagsCrashInjury

The contact owns a 2020 Chevrolet Malibu. The contact stated while her daughter was driving at 65 MPH, the contact's daughter was run off the road by another vehicle. The contact stated that the air bags did not deploy. The contact stated that the vehicle was forced to crash into the guard rail. The contact's daughter was kn…

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The contact owns a 2020 Chevrolet Malibu. The contact stated while her daughter was driving at 65 MPH, the contact's daughter was run off the road by another vehicle. The contact stated that the air bags did not deploy. The contact stated that the vehicle was forced to crash into the guard rail. The contact's daughter was knocked unconscious and sustained a concussion due to hitting her head on the driver's door glass. The contact's daughter was transported to the local medical center. The contact stated that a police report was not filed because it was a single-vehicle crash. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was 94,073.

NHTSA ODI #11619365

Mileage unknown · Sep 27, 2024
Power TrainUnknown Or Other

Vehicle will say shift to park and also can't use the limp mode and manually shift gears and also can't be used outside of 1st and 2nd gear

NHTSA ODI #11616892

Mileage unknown · Sep 25, 2024
Unknown Or Other

My car has the known shift to park error. Any time the car is put into park, it isn't registering as in park and won't shut down.

NHTSA ODI #11616537

Mileage unknown · Sep 12, 2024
Unknown Or Other

I keep getting a shift to park alert to my car when my car is in park. I have to wiggle my shift gear in order for it to cut off or play around with the way the car is park

NHTSA ODI #11614343

Mileage unknown · Sep 12, 2024
Power TrainVehicle Speed Control

My vehicle will not shut off. It states "shift to park". Sometimes it takes 30 minutes of trying to get the car to shut off. Since this began, we were on a road trip, it's causing issues with accelerating on the highway & I believe it's damaging the transmission. 2020 Chevy Malibu had other models under recall for this same rea…

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My vehicle will not shut off. It states "shift to park". Sometimes it takes 30 minutes of trying to get the car to shut off. Since this began, we were on a road trip, it's causing issues with accelerating on the highway & I believe it's damaging the transmission. 2020 Chevy Malibu had other models under recall for this same reason. I called Chevy dealership & they said they cannot help me. They told me to contact General Motors. I have a [XXX] baby, I'm [XXX] & lost my job after maternity leave. This should be resolved as it's causing me anxiety to drive it with my child in the car. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11614252

Official recalls

1

21V649000 · Seat Belts:critical Fasteners; Seat Belts:rear/other:retractor

Aug 20, 2021

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence & remedy

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Additional source detail variants (2)

Seat Belts:rear/other:retractor

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Seat Belts:critical Fasteners

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA25005 · Dtn Air Bag Inflator Rupture

Opened Oct 21, 2025 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.