2020 Chevrolet Malibu

While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership while the vehicle was under warranty, but the root cause was not diagnosed. In November 2025, after the brake pedal became hard, an independent repair facility inspected the vehicle and determined the brake problem was caused by a failing engine vacuum pump. They advised that the vehicle be repaired by a Chevrolet dealership. By January 2026, the brake condition had worsened to the point that the vehicle was no longer safe to drive and had to be towed. A Chevrolet dealership later confirmed that the engine vacuum pump had seized and damaged the camshaft, requiring replacement of both components. The vehicle remains inoperable. The failed vacuum pump caused loss of brake assist, resulting in a hard brake pedal, reduced braking ability, and an increased risk of a crash. I believe this represents a serious safety defect because failure of the vacuum pump significantly impairs the driver’s ability to stop the vehicle safely. I understand GM has issued service information regarding vacuum pump failures on this engine, and I am submitting this complaint because I believe other drivers may experience the same dangerous brake failure.

I am writing to report a serious and dangerous issue that occurred with my 2020 Chevrolet Malibu LT on April 27th 2026. While driving on the interstate after work, my vehicle suddenly experienced a failure that made it extremely unsafe to operate. The brake pedal became extremely hard to press, and the vehicle did not want to slow down or stop properly. This created a very dangerous situation while I was driving at highway speeds. Additionally, I noticed that nearly all of the engine oil was gone, which is extremely concerning and may be related to the failure. Based on these symptoms, it appears the vacuum pump may have failed while the vehicle was in motion. This issue placed me at significant risk of an accident and could have resulted in serious injury. I am requesting an immediate investigation into this matter and assistance with repairs. I would also like to know if there are any recalls, known defects, or extended warranties related to this issue. Please advise on the next steps as soon as possible, as the vehicle is currently unsafe to drive.

Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the car with 84,000 miles and it now has 88,000 miles. About 2 months ago the check engine light came on. Got it into a shop and they said an oil change may possibly help with this. Got the oil change, cleared the code, drove it around and check engine light came back on. Brought it back to the shop and now the entire valve cover needs replaced. It’s been about 2 weeks since then haven’t had it fixed due to low funds. A couple days ago I was driving with two [XXX] olds in the car and was at a stop light. After about a minute the cars engine turned completely off lost all power including the center screen that displays your settings and radio, all lights, and the screen behind the wheel all with my foot on the break at a stop light. Due to this situation I was unable to turn my hazards on to alert the cars coming up being me at a green light absolutely panicked that we were going to get into an accident. A little while after the car turned back on, but unfortunately when trying to push down on the gas pedal nothing was happening. No revving sound and no movement of the car. Car still in drive. A police officer pulled up behind me to check if we were okay. He stayed to keep us safe until people came to push the car off to the side. During the push the wheel was almost completely locked up as well as the breaks. This is not the first time the breaks have locked up on me. Next day we got the car to a safe area to be parked. A couple days later went to try and turn the car on and immediately the car is shaking violently and making horrible noises. The car is unsafe for me to drive and unsafe for people on the road. This car is completely unable to be driven now also due to the horrible shaking. No recalls were found under my VIN, but all of these signs seem to be a problem for other people. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle hesitated and failed to properly accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, who associated the failure with TSB: N222372590. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that the vehicle stalled, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was hesitating and losing power with the odor of gasoline inside the cabin of the vehicle. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to the residence, but had not taken the vehicle to a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.

The contact owns a 2020 Chevrolet Malibu. The contact stated that the RPM was unexpectedly elevated while driving, and the vehicle was hesitating. The vehicle was taken to an independent mechanic, and the contact was informed that the throttle body needed to be cleaned. While driving approximately 35-40 MPH and depressing the accelerator pedal, the vehicle shuddered with white smoke coming from the tailpipe. The contact stated that the engine warning light was flashing with the reduced power message displayed. Upon research, the contact associated the failure with Technical Service Bulletin: PIP5812. The vehicle was taken to an independent mechanic who associated the failure with the turbocharger. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.