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2020 Chevrolet Malibu

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Malibu do not stand out strongly from the model-year median of 310.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 45 of 198 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports5 injury reports

What owners actually said

198 reports
Mileage unknown · May 23, 2021
EngineFuel/propulsion SystemVehicle Speed Control

Acceleration slowed down and didn't want to speed up when gas pedal pressed. Car is available for inspection. Safety was at risk cause a car could of hit me. Problem has not been reproduced or confirmed by dealership. Vehicle has not been inspected. There were no warnings or symptoms. Problems appeared 5-20-21, 5-22-21, and 5-2…

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Acceleration slowed down and didn't want to speed up when gas pedal pressed. Car is available for inspection. Safety was at risk cause a car could of hit me. Problem has not been reproduced or confirmed by dealership. Vehicle has not been inspected. There were no warnings or symptoms. Problems appeared 5-20-21, 5-22-21, and 5-23-21.

NHTSA ODI #11418210

Mileage unknown · May 23, 2021
Electrical SystemEngineFuel/propulsion System

*First incident: Unknown. Could have been stranded. Not confirmed by dealership. First appeared on 5-20-21. I started car. After car started, the cars body started to shake all over with a hard vibration. Car was inspected vaguely by dealership and I was told nothing could be found. No lights came on, no warning.*Second inciden…

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*First incident: Unknown. Could have been stranded. Not confirmed by dealership. First appeared on 5-20-21. I started car. After car started, the cars body started to shake all over with a hard vibration. Car was inspected vaguely by dealership and I was told nothing could be found. No lights came on, no warning.*Second incident: unknown. First appeared 5-22-21. After car started, the cars idle felt shaky a little. Also the acceleration slowed down on its own to where I could not speed up and I had to pull over or I could have been hit by multiple cars. Crash safety issue and stranded! Not confirmed by dealership. Going to be inspected again on 5-24-2021. There were no warnings or lights!

NHTSA ODI #11418200

25,379 miles · Apr 22, 2021
Engine

VEHICLE SEEMS TO WANT TO STALL OUT FROM TIME TO TIME WHEN PRESSING THE GAS

NHTSA ODI #11413318

Mileage unknown · Nov 17, 2020
Engine

MY 2020 CHEV MALIBU PROMISED ON THE WEB SITE AND ON THE MSRP THAT IT WOULD GET "29 MILES PER GALLON IN THE CITY". THIS WAS ALSO PROMISED ON THE 2021 MODEL. I HAVE ONLY GOTTEN 24 MPH OR LESS IN THE CITY. THE CAR IS ONE YEAR OLD. I HAVE HAD THREE MEETINGS & SERVICE CHECK OUTS WITH THE DEALERSHIP AND THEY TELL ME THAT THAT THER…

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MY 2020 CHEV MALIBU PROMISED ON THE WEB SITE AND ON THE MSRP THAT IT WOULD GET "29 MILES PER GALLON IN THE CITY". THIS WAS ALSO PROMISED ON THE 2021 MODEL. I HAVE ONLY GOTTEN 24 MPH OR LESS IN THE CITY. THE CAR IS ONE YEAR OLD. I HAVE HAD THREE MEETINGS & SERVICE CHECK OUTS WITH THE DEALERSHIP AND THEY TELL ME THAT THAT THERE IS NOTHING THAT THEY CAN DO. SO, I NEED GOVERNMENT INTERVENTION TO FIX MY VEHICLE SO THAT IT GETS WHAT WAS PROMISED.

NHTSA ODI #11375099

Mileage unknown · Jul 25, 2020
Unknown Or Other

RAIN IN GETTING INTO THE TRUNK AREA BY A LARGE AMOUNT OF WATER. LEAVING THE SPARE TIRE SITE FULL OF WATER.

NHTSA ODI #11341452

550 miles · Jul 15, 2020
Engine

CAR LOST POWER WHEN PASSING A TRUCK ON THE HIGHWAY, HARD START,IMMEDIATELY CONTACTED DEALERSHIP. THEY HAVE HAD THE VEHICLE FOR GOING ON THREE WEEKS TOMORROW. THEY HAVEN'T BEEN ABLE TO DIAGNOSE THE PROBLEM. I HAVE CONTACTED GM AND THE SERVICE REPRESENTATIVE AT THE RESOLUTION CENTER SAID THE DEALERSHIP WAS NOT ANSWERING E-MAILS AN…

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CAR LOST POWER WHEN PASSING A TRUCK ON THE HIGHWAY, HARD START,IMMEDIATELY CONTACTED DEALERSHIP. THEY HAVE HAD THE VEHICLE FOR GOING ON THREE WEEKS TOMORROW. THEY HAVEN'T BEEN ABLE TO DIAGNOSE THE PROBLEM. I HAVE CONTACTED GM AND THE SERVICE REPRESENTATIVE AT THE RESOLUTION CENTER SAID THE DEALERSHIP WAS NOT ANSWERING E-MAILS AND HE COULD NOT GIVE US ANY INFORMATION. THE SERVICE MANAGER AT THE DEALERSHIP SAID HE AND THE MASTER TECH HAD BOTH DRIVEN THE CAR AND BOTH SAID THAT THEY DETECTED A PROBLEM. THE SERVICE MANAGER SAID THE DIAGNOSTIC COMPUTER SHOWED EXCESS, OR UNBURNED FUEL IN THE #2 CYLINDER. THE MASTER TECH SAID HE PUT A BORE SCOPE INTO THE #2 CYLINDER AND SAW A BURNED OR DISCOLORED SPOT ON THE PISTON. THE SERVICE MANAGER SAID THAT A REGIONAL ENGINEER HAD COME DOWN FROM SPOKANE WA. AND DRIVEN THE CAR WITH ANOTHER DIAGNOSTIC COMPUTER. THEY STILL HAVE NOT DIAGNOSED THE PROBLEM, AND THE DEALER SAYS THAT GM WANTS US TO TAKE THE CAR BACK AND DRIVE IT. WE FEEL THE CAR IS UNSAFE AND WE ARE REFUSING TO DRIVE IT. THEY ARE NOT COMING UP WITH A RESOLUTION TO THIS SAFETY PROBLEM.

NHTSA ODI #11339607

640 miles · Mar 5, 2020
Electrical System

MY CAR HAD ONLY 600 MILES AND IS BRAND NEW. AFTER SITTING ON THE DRIVE OVERNIGHT THE CAR WOULDN'T START. THERE WAS A LOT OF CLICKING NOISES, BUT THE ENGINE WOULDN'T TURN. THAT WAS THREE WEEKS AGO. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THAT THERE WERE ERROR CODES ON THE BATTERY, AND THAT THEY RECHARGED IT. TODAY, THE CAR C…

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MY CAR HAD ONLY 600 MILES AND IS BRAND NEW. AFTER SITTING ON THE DRIVE OVERNIGHT THE CAR WOULDN'T START. THERE WAS A LOT OF CLICKING NOISES, BUT THE ENGINE WOULDN'T TURN. THAT WAS THREE WEEKS AGO. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THAT THERE WERE ERROR CODES ON THE BATTERY, AND THAT THEY RECHARGED IT. TODAY, THE CAR CLICKS AND WON'T TURN OVER AGAIN. THE CAR NOW HAS 1000 MILES. THE DEALERSHIP TOLD ME THAT CARS DRIVING BY THEIR LOT AT NIGHT WILL CAUSE RANDOM PARKED NEW VEHICLES WITH NO KEY IN IT TO FLASH LIGHTS, AND USE OTHER ELECTRICAL COMPONENTS RANDOMLY AND IT KILLS THE BATTERIES. I THINK THIS IS A MAJOR CONCERN. I PARK THE CAR REGULARLY IN PUBLIC LOTS AT THE AIRPORT. I CAN'T HAVE MY CAR BATTERY DEAD ALL THE TIME SIMPLY BECAUSE IT DECIDES TO TURN ON AS OTHER CARS DRIVE BY.

NHTSA ODI #11316269

2,000 miles · Feb 18, 2020
Unknown Or Other

MY 2020 CHEV MALIBU, NEW 10/19, WAS PROMISED 29 MPG CITY BY CHEVROLET'S WEB SITE AND THE VEHICLE SALES STICKER. I AM ONLY GETTING AT THE VERY MOST 25 MPG AT THE VERY MOST. I LIVE IN SAN DIEGO AND DO DRIVE IN THE CITY FOR ALMOST ALL THE CURRENT 2,000 MILES. THIS IS THE PRIMARY REASON I BOUGHT THIS CAR! I TOOK IT TO THE DEALER…

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MY 2020 CHEV MALIBU, NEW 10/19, WAS PROMISED 29 MPG CITY BY CHEVROLET'S WEB SITE AND THE VEHICLE SALES STICKER. I AM ONLY GETTING AT THE VERY MOST 25 MPG AT THE VERY MOST. I LIVE IN SAN DIEGO AND DO DRIVE IN THE CITY FOR ALMOST ALL THE CURRENT 2,000 MILES. THIS IS THE PRIMARY REASON I BOUGHT THIS CAR! I TOOK IT TO THE DEALER ON 1/17/20 & THEY TOLD ME ALL WAS WORKING PER SPEC'S.

NHTSA ODI #11309963

Official recalls

1

21V649000 · Seat Belts:critical Fasteners; Seat Belts:rear/other:retractor

Aug 20, 2021

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence & remedy

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Additional source detail variants (2)

Seat Belts:rear/other:retractor

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Seat Belts:critical Fasteners

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA25005 · Dtn Air Bag Inflator Rupture

Opened Oct 21, 2025 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.