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2020 Chevrolet Malibu

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Malibu do not stand out strongly from the model-year median of 310.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 45 of 198 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports5 injury reports

What owners actually said

198 reports
Mileage unknown · Aug 25, 2023
Service Brakes

UNKNOWN Coming off a ramp to slow down and brakes were hard. Have to press down to brake.

NHTSA ODI #11540818

Mileage unknown · Aug 24, 2023
Electrical SystemEngineService Brakes

I purchased a 2020 Chevrolet Malibu with 38,000 miles. I experienced a faulty air vacuum pump (first experience was at 45,000 miles and was replaced in August of 2021, two months after purchasing the vehicle in June of the same year), and then the replaced air vacuum pump again in February of this year (2023). This issue being b…

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I purchased a 2020 Chevrolet Malibu with 38,000 miles. I experienced a faulty air vacuum pump (first experience was at 45,000 miles and was replaced in August of 2021, two months after purchasing the vehicle in June of the same year), and then the replaced air vacuum pump again in February of this year (2023). This issue being brake related was unsafe. I experienced an intermittent reduced engine speed message on dashboard, with immediate reduction of speed down to 20 mph or less while driving. This made me and others unsafe. I experienced brake booster failure, among other issues stemming from all aforementioned. The car is now said by dealership to have indication of an internal engine issue and affected PCV lines dealing with a defective orifice (Kiriacopoulos, et al. v. General Motors LLC, Case No. 2:22-cv-10785, in the U.S. District Court for the Eastern District of Michigan) The car remains at a dealership and has now been there for over 30 days. There was no warning lamps, messages prior to the air vacuum Pump/Brake booster issue. I got in the car to try driving, and it was hard to push the brake with foot, so for I knew something was wrong. In taking it in to service, was when it identified to be that issue. Those issues have been manufacturer inspected (dealership) and confirmed. I experienced these issues since purchasing the vehicle in June of 2021. I believe that GM knows of these issues and has put me at risk on the road, along with some other symptoms of the car failures that are also well documented, and that GM is aware of, with no recalls. These car parts/issues put me and others in further danger, the car's air vacuum pump and brake booster affecting car's ability to operate, damaging other parts (Johnson vs. GM).  Consumer rights to be protected and safe are at risk, not deserving to have faulty auto parts sold, further exacerbating issues with the car being dangerous on the road with defective brake related parts, and rendered inoperable. 

NHTSA ODI #11540450

Mileage unknown · Aug 14, 2023
Electrical System

UNKNOWN- Complaint about Vehicle Turning Off While Reversing Dear National Highway Traffic Safety Administration (NHTSA), I am writing to bring to your attention an incident that occurred on August 9, 2023, involving my vehicle unexpectedly turning off while I was reversing. I believe this incident raises concerns regarding th…

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UNKNOWN- Complaint about Vehicle Turning Off While Reversing Dear National Highway Traffic Safety Administration (NHTSA), I am writing to bring to your attention an incident that occurred on August 9, 2023, involving my vehicle unexpectedly turning off while I was reversing. I believe this incident raises concerns regarding the safety and reliability of my vehicle, and I would appreciate your assistance in addressing this matter. On the mentioned date, as I was reversing, my vehicle suddenly shut off, leaving me with no choice but to place it in park and restart it. This unexpected shutdown created a hazardous situation and caused inconvenience. To ensure the safety of myself and others on the road, it is crucial to identify the underlying cause of this issue and take appropriate measures to prevent its recurrence. I have already taken some initial steps to investigate the problem, such as checking the battery terminals for security and corrosion. However, as a layperson, I am not equipped with the necessary expertise to accurately diagnose the problem. Therefore, I kindly request your expertise and resources to conduct a thorough investigation into this matter. It is my understanding that the NHTSA plays a vital role in ensuring the safety and reliability of vehicles on the roads. I believe that by investigating incidents like mine, you contribute to the overall safety and well-being of drivers and passengers nationwide. I urge you to consider this incident as an opportunity to identify any potential defects or safety concerns that may exist within my vehicle model or its components. I would greatly appreciate it if you could guide me on the appropriate steps to take in order to initiate an investigation into this matter. If there are any specific forms or documents I need to complete, please let me know, and I will be prompt in providing the necessary information. Thank you for your attention to this matter, and I look forward to your guidance and support

NHTSA ODI #11538281

Mileage unknown · Jul 22, 2023
Electrical SystemSteeringVehicle Speed Control

Since last year I am having this problem in this car, even after parking the car, it is giving an error of "shift to park', I have already taken it to the car dealership twice to fix this problem and still the problem is not getting fixed in the car. Not even that I live in California and while coming back from Vegas last year…

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Since last year I am having this problem in this car, even after parking the car, it is giving an error of "shift to park', I have already taken it to the car dealership twice to fix this problem and still the problem is not getting fixed in the car. Not even that I live in California and while coming back from Vegas last year, this car suddenly stopped working while on the freeway, luckily I was near truck station so I stopped the car. This is a new car and I didn't even drive 36000 miles on it and it is giving me problems. This car is a serious problem and I would request nhtsa to please step in and take action regarding the manufacturers.

NHTSA ODI #11533872

Mileage unknown · Jul 21, 2023
EngineService Brakes

Car demonstrates random full vehicle power loss while in drive mode both at stop and while actually in motion and driving. Vehicle had a catastrophic loss of all break power while going downhill. Luckily while leaving the Lincoln Memorial in DC driver was traveling slow enough and able to get vehicle stopped without immediate in…

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Car demonstrates random full vehicle power loss while in drive mode both at stop and while actually in motion and driving. Vehicle had a catastrophic loss of all break power while going downhill. Luckily while leaving the Lincoln Memorial in DC driver was traveling slow enough and able to get vehicle stopped without immediate injury. Car brakes would not reengage without 3k repair to import/export value(see receipt). 2 days later check engine light returned. 2 weeks later dealer is still in discussion with GM to identify cause of engine failure.

NHTSA ODI #11533648

Mileage unknown · Jul 19, 2023
Electrical SystemEngineSteering

The sensor for my gas cap was the first thing to malfunction, then My check engine light came on. Then the power steering sensor have me notice to drive carefully my drive assistance was malfunctioning. During my drive last night the power steering went out and the dashboard went dark several times.

NHTSA ODI #11533221

Mileage unknown · Jul 12, 2023
Unknown Or Other

This car locked up about 2 Years Ago. It Told Me To Put The Car In Neutral While Driving It. The Brakes No Longer Worked And Neither Did The Steering. The Car Just Rolled Backwards No Matter The Gear It Was In Other Than Park. I Took It To Two Dealerships Who Told Me It Was A Problem With The Computer of the Car. I Seen About Th…

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This car locked up about 2 Years Ago. It Told Me To Put The Car In Neutral While Driving It. The Brakes No Longer Worked And Neither Did The Steering. The Car Just Rolled Backwards No Matter The Gear It Was In Other Than Park. I Took It To Two Dealerships Who Told Me It Was A Problem With The Computer of the Car. I Seen About Three Lights on The Dashboard On And Off Typically When The Car Was Turned of And Restarted They Went Away. I Was Told That Since Nothing Was Showing Up It Couldn’t Be Diagnosed And That Since The Lights Were No Longer On The Dashboard It Was Fine. If I Seen Something Bring It Back In. Well Two Years Later It Happened Again On 7/3/23. I Had It Towed To Be Serviced Again. Just For Them To Give Me The Same Answer. It Has Been Driven 4 Times Since Then. As Of Today (7/12/23) I Got I Got In My Car And Literally Drove To The Stop Sign Of My Complex Before Having To Turn Back Around. The Car Was Smoking From The Inside Something Was Burning. The Car Is Having Issues That I Cant Even Get Resolved Because The Computer Of The Car Is Malfunctioning Some How & Its Costing Me Money & Putting Me Out Of A Vehicle. Something Is Wrong With The Computer System. & Now Ultimately Something Else Now.

NHTSA ODI #11531782

Mileage unknown · Jul 11, 2023
Service BrakesSteeringUnknown Or Other

Service ESC ABS I just had a 2009 Chevy Malibu and now a 2020 and I’m having the same exact issues loss of power steering braking and at first my gas gauge was off check engine light came on now today “Service ESC w ABS LIGHT” on dashboard

NHTSA ODI #11531701

Mileage unknown · Jun 27, 2023
Power Train

After you shift the car into park and shut the motor off, the car flashes a warning on the instrument panel to shift the car into park. Which it already is. Appears there was a recall for this for 2016-2019 cars, but not the 2020 year like mine. Happens consistently.

NHTSA ODI #11529062

63,000 miles · Jun 16, 2023
Air BagsCrashInjury

Officer [XXX] filed on behalf of the deceased. The deceased owned a 2020 Chevrolet Malibu. The contact stated that the deceased had a rear end crash with another vehicle which was stopped at a traffic signal. The contact stated the estimated speed of the crash was 30 MPH. The air bag deployed and had shredded, the contact stated…

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Officer [XXX] filed on behalf of the deceased. The deceased owned a 2020 Chevrolet Malibu. The contact stated that the deceased had a rear end crash with another vehicle which was stopped at a traffic signal. The contact stated the estimated speed of the crash was 30 MPH. The air bag deployed and had shredded, the contact stated that a steering wheel support had been sheared from the steering wheel. The contact stated that most of the damage to vehicle of the deceased was on the left front end and the leading edge of the hood was slightly buckled. The vehicle was towed to an impound lot. The deceased was alive at the time of the accident and transported to a shock trauma unit. The contact stated that the driver was pronounced dead at the hospital. The contact stated that she had suffered neck trauma to her jugular vein and blunt force trauma to her chest. The contact stated that the vehicle had been involved in another crash where the air bag had deployed in Sept. 2022. The contact stated that the vehicle was a rental fleet vehicle and following the accident had been sold by the rental company at auction. The origin and type of the replacement air bag had not yet been determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11527380

Official recalls

1

21V649000 · Seat Belts:critical Fasteners; Seat Belts:rear/other:retractor

Aug 20, 2021

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence & remedy

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Additional source detail variants (2)

Seat Belts:rear/other:retractor

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Seat Belts:critical Fasteners

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA25005 · Dtn Air Bag Inflator Rupture

Opened Oct 21, 2025 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.