2017 Chevrolet Malibu

The contact owns a 2017 Chevrolet Malibu. The contact stated upon attempting to change a flat tire, the contact was unable to replace the wheel because the lug nuts were swollen. The contact called Roadside Assistance, who informed the contact that the lug nuts were swollen, and Roadside Assistance replaced the wheel with specialized equipment. The vehicle was taken to Goodyear Tires, where the front tires were replaced with new tires and the rear tires were rotated. Additionally, the contact was advised that the lug nuts needed to be replaced. The vehicle was taken to the dealer, where the contact was informed that the lug nuts were swollen due to cold weather. The dealer charged a fee and replaced the lug nuts with the same parts. The manufacturer was notified of the failure and informed the contact that he would be contacted later. The manufacturer later informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The failure mileage was approximately 157,000.

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted and referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

The contact owns a 2017 Chevrolet Malibu. The contact stated that during cold weather, the engine would overheat, with the temperature gauge indicating that the engine was Hot(H). In addition, the contact stated that there was an abnormal burning odor coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power with the check engine warning light illuminated and the "Reduce Power Mode" message displayed on the instrument panel. The vehicle was taken to a dealer where a mechanic discovered an accumulation of ice and sludge on the throttle body. Due to the failure, the oil became contaminated when released from the throttle body. Upon investigation, the contact discovered Technical Service Bulletin: 10228956 (Engine and Engine Cooling); which the contact linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the service bulletin. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 80,000.

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the "Low engine power" message was displayed. The contact was able to arrive at the destination where the vehicle stalled and was unable to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.