2017 Chevrolet Malibu

THIS IS MY SECOND COMPLAINT AND POSSIBLY THE LAST, IN MY FIRST COMPLAINT I REPORTED THE PROBLEM WITH THE CAR AFTER SHOWING A STABILITY TRACK WARNING LIGHT THEN SLOWING TO A 20 MPH VELOCITY IN A SNOW STORM , THEN MY ADVENTURE WITH THE VACUUM PUMP SHATTERING , THUS NO VACUUM, NO BRAKES, ON THE HIGHWAY GOING 70 MPH. AFTER THAT SCARE , IT HAD A CRANK NO START PROBLEM. THAT'S WHERE I ENDED MY FIRST COMPLAINT . PART 2, I COLLECTED MY STIMULUS MONEY AND HAD MY 2017 CHEVY MALIBU LS TOWED TO A CHEVY DEALERSHIP. AFTER THE SERVICE MANAGER ASKED ME FOR THE SPARE FOB, I ASKED HIM COULD THAT BE THE PROBLEM THE BATTERIES WENT LOW AND THE FOB KEYS HAD TO BE RE-PROGRAMED. HE STATED PROBABLY, I WENT HOME HOPING IT WOULD BE SOMETHING MINOR. 3 WEEKS LATER I GET A CALL FROM THE SERVICE MANAGER THAT HE WANTED TO GO THROUGH THE DIAGNOSTIC INSPECTION RESULTS WITH ME, I ASK HIM WAS IT SOMETHING MINOR, HE SAID WE HAVEN'T BEEN ABLE TO WORK ON THE CRANK, NO START PROBLEM CAUSE YOU HAVE LOW COMPRESSION ON ONE OF YOU ENGINE CYLINDERS YOU NEED A NEW ENGINE, THAT'S NOT MINOR 72,365 MILES, NEW ENGINE , ESTIMATE $8,224.80. STILL PAYING THE BANK FOR IT..THIS GENERATION MALIBU'S ARE NOT EVEN CLOSE TO GOOD. I OWN A 1994 CHEVROLET SILVERADO WITH 135,000 MILES BOUGHT IT BRAND NEW, RUNS GREAT, THE COST CUTTING IS BEING SACRIFICED FOR QUALITY, AND US CONSUMERS ARE GETTING THE LOW END.

AFTER GETTING MY 2017 CHEVY MALIBU MINOR SERVICE A FEW WEEKS LATER AS I WAS DRIVING AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN AS I LIFT MY FOOT OFF THE BRAKE I NOTICED THE STEERING WHEEL DID A JET AND THE A MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT SAID SOMETHING LIKE "STEERING ASSIST REDUCED USE CAUTION WHILE DRIVING. THAT WAS THE FIRST TIME NOW I'VE SEEN THE MESSAGE MULTIPLE TIMES AND IT ALWAYS HAPPENS AFTER I'VE COME TO A COMPLETE STOP AND THEN RELEASE MY FOOT FROM THE BRAKE PEDAL TO START BACK DRIVING

AS WE WERE GOING 75MPH DOWN THE HIGHWAY THE VEHICLE STARTED DEACCELERATING WITH THE CHECK ENGINE LIGHT WITH THE FOLLOWING MESSAGE APPEARING ON THE SCREEN 'ENGINE POWER REDUCED' WE HAD TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD TO AVOID HAVING A WRECK. AFTER SHUTTING THE CAR OFF FOR A LITTLE BIT THE MESSAGE DISAPPEARED. AFTER LOOKING INTO THIS THERE A MULTIPLE PEOPLE WITH THE SAME CAR AND SAME ISSUES, BUT NO RECALL OR INVESTIGATION HAS BEEN STARTED.

VEHICLE RANDOMLY PRESENTS AN ENGINE FAILURE MAKING IMPOSSIBLE ANY ACCELERATION. ENGINE LIGHT COMES ON AS WELL AS THE TRACTION CONTROL LIGHT. IT DISPLAYS A MESSAGE 'ENGINE POWER IS REDUCED'. THIS FORCES THE DRIVER TO HAVE TO PULL OVER REGARDLESS OF TRAFFIC OR UNSAFE CONDITIONS. THE CAR HAS TO BE TURNED OFF AND BACK ON AFTER APPROXIMATELY 20 SECONDS IN ORDER TO RESET THE TRACTION LIGHT ONLY TO OFF, TO BE ABLE TO CONTINUE DRIVING.

AUGUST 31, 2019 - PURCHASED A 2017 CHEVY MALIBU AT THE DEALERSHIP APRIL 4TH, 2021 - MY CAR HAD A ROUGH RUNNING ENGINE WITH THE INDICATOR LAMP ON. I IMMEDIATELY TOOK MY CAR TO BE INSPECTED (ATTACHED BELOW), A TECHNICIAN FOUND DTC P0300 SET ALONG WITH A MISFIRE LOW COMPRESSION IN ONE OR MORE CYLINDERS. HE CONCLUDED THE CONDITION WAS CAUSED BY A DAMAGED PISTON. MY MECHANIC SHOWED ME A BULLETIN FROM GM DESCRIBING THIS EXACT ISSUE AND THEN RECOMMEND ME TO GET IN TOUCH WITH THE DEALERSHIP THAT I BOUGHT THE CAR AND OR THE MANUFACTURER. APRIL 5TH, 2021 - THE GM REPS THAT I TALKED TO CONCLUDED THAT MY WARRANTY ENDED AND DENIED ANY ASSISTANCE FROM THE MANUFACTURE. THEY CLAIMED TO NOT FIND THE BULLETINS THAT I ATTACHED TO THIS FORM.

AS I WAS TURNING LEFT FROM A STOP LIGHT ACCELERATING ON THE INTERSTATE ON RAMP FROM 20 TO 40 MPH (APPROXIMATELY) THE "CHECK ENGINE LIGHT" CAME ON, THE ENGINE SLOWED DOWN AND LOST POWER, AND "TRACTION CONTROL LIGHT" CAME ON EVEN THOUGH IT WAS NOT ENGAGED. MY SPEED CONTROL DISENGAGED AND WOULD NOT WORK ON CRUISE CONTROL. WHEN I PULLED IN MY GARAGE (APPROXIMATELY 8 MI) SHUT THE ENGINE OFF AND RESTARTED ALL WARNING LIGHTS CLEARED AND EVERYTHING RESET. THIS CONDITION HAPPENED TO ME TWICW IN THE SAME DAY. THE SUDEEN LOSS OF POWER IS A SERIOUS SAFETY ISSUE.

WHILE DRIVING ON MULTIPLE ACCUSATIONS MY ENGINE LIGHT WOULD COME ON AND GO OFF WITHIN MINUTES AND NOT RETURN TILL I TURN THE CAR BACK ON OR WHILE DRIVING LATER ON IN THE DAY OR DAYS AFTER SEEING THE LIGHT COME SO I WAS UNABLE TO BRING IT IN TO GET CHECKED OUT PROPERLY. A MONTH PASSED WHEN THE ISSUE APPEARED AND WHEN I DECIDED TO GO INTO THE DEALERSHIP TO POSSIBLY TRADE IN MY CAR THE LIGHT WAS NOT APPEARING FOR DAYS BEFOREHAND AND THINGS WERE NORMAL TILL A A COUPLE DAYS AFTER I LEFT THE DEALERSHIP MY CAR READ ON THE DASH 'REDUCED ENGINE POWER ' I WASN'T ABLE TO ACCELERATE QUICK ENOUGH IN THE MIDDLE OF TRAFFIC ON MILITARY TRAIL AND BELVEDERE I HAD TO PULL THROUGH A WALMART PARKING LOT TO AVOID ON COMING TRAFFIC AND BRING THE CAR TO MY HOME CLOSE BY VERY SLOW AND SLUGGISH DUE TO NOT GETTING ANY ACCELERATION FROM ME PRESSING ON THE PEDAL. THE DEALERSHIP WANTS TO REPLACE MY FUEL PUMP SYSTEM AT A COST HOWEVER IT HAS A CURRENT RECALL FOR MY SPECIFIC MAKE AND MODEL.