2017 Chevrolet Malibu

While pulling out of my driveway in my 2017 Chevy Malibu, my brake pedal pulsed a few times and the pedal would not fully compress. Granted, I was barely moving but the issue made be very nervous. By the time I reached my stop sign, approximately 100ft, the brakes worked normally. This same issue has happened at least a dozen times and, thank fully, never while I was driving at posted speed limits. My OnStar has sent me email notifications acknowledging an ABS issue was detected. After the 3rd time this incident occurred, I did some research and found quite a few owners experiencing this exact issue and some whose brakes failed while driving at speed causing accidents! I have complained to GM, but they are sticking to not knowing anything about this problem and not covering any portion of the repairs. I got the standard canned response that GM will notify owners if and/or when a recall is issued. I am hopeful additional owners will complain so GM has to do something about this.

The contact owned a 2017 Chevrolet Malibu. The contact stated that while her husband was driving at undisclosed speeds, without warning as the brake pedal was depressed the vehicle accelerated forward independently. The contact depressed the brake pedal again the vehicle failed to stop causing, the vehicle to crash into the other vehicle in front. No airbag deployed. No police report was filed. The contact and the passenger sustained severe whiplash, 1 week later the contact and his wife sought medical attention and checked in a hospital. The insurance company was contacted and towed the vehicle to the collision shop where it was deemed a total loss. The contact mentioned that the other vehicle was totaled as well. The dealer nor the manufacturer was made aware of the failure. The failure mileage was approximately 56,000. The VIN was not available.

Brak Vacuum pump broke when on freeway making pedal very hard to push I am 200 hundred pounds and took alot to get the car to stop warning light did not come on tell I pumped the brakes .took pump off to find something that looked like Carbon build-up in the oil Screen on the pump took pump apart to find the inside Is broken in many places and the out side gear or shaft broken too I do

THIS IS MY SECOND COMPLAINT AND POSSIBLY THE LAST, IN MY FIRST COMPLAINT I REPORTED THE PROBLEM WITH THE CAR AFTER SHOWING A STABILITY TRACK WARNING LIGHT THEN SLOWING TO A 20 MPH VELOCITY IN A SNOW STORM , THEN MY ADVENTURE WITH THE VACUUM PUMP SHATTERING , THUS NO VACUUM, NO BRAKES, ON THE HIGHWAY GOING 70 MPH. AFTER THAT SCARE , IT HAD A CRANK NO START PROBLEM. THAT'S WHERE I ENDED MY FIRST COMPLAINT . PART 2, I COLLECTED MY STIMULUS MONEY AND HAD MY 2017 CHEVY MALIBU LS TOWED TO A CHEVY DEALERSHIP. AFTER THE SERVICE MANAGER ASKED ME FOR THE SPARE FOB, I ASKED HIM COULD THAT BE THE PROBLEM THE BATTERIES WENT LOW AND THE FOB KEYS HAD TO BE RE-PROGRAMED. HE STATED PROBABLY, I WENT HOME HOPING IT WOULD BE SOMETHING MINOR. 3 WEEKS LATER I GET A CALL FROM THE SERVICE MANAGER THAT HE WANTED TO GO THROUGH THE DIAGNOSTIC INSPECTION RESULTS WITH ME, I ASK HIM WAS IT SOMETHING MINOR, HE SAID WE HAVEN'T BEEN ABLE TO WORK ON THE CRANK, NO START PROBLEM CAUSE YOU HAVE LOW COMPRESSION ON ONE OF YOU ENGINE CYLINDERS YOU NEED A NEW ENGINE, THAT'S NOT MINOR 72,365 MILES, NEW ENGINE , ESTIMATE $8,224.80. STILL PAYING THE BANK FOR IT..THIS GENERATION MALIBU'S ARE NOT EVEN CLOSE TO GOOD. I OWN A 1994 CHEVROLET SILVERADO WITH 135,000 MILES BOUGHT IT BRAND NEW, RUNS GREAT, THE COST CUTTING IS BEING SACRIFICED FOR QUALITY, AND US CONSUMERS ARE GETTING THE LOW END.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THERE WAS A CLASS ACTION LAWSUIT FOR THE 2016 - 2018 CHEVROLET MALIBU DUE TO REDUCED POWER FAILURE. THE CONTACT'S HUSBAND WAS DRIVING AT 40 MPH, WHEN THE VEHICLE'S POWER WAS REDUCED TO 20 - 25 MPH. THE "KEY NOT DETECTED" LIGHT ILLUMINATED, HOWEVER THE KEY WAS INSIDE THE VEHICLE. THE BRAKES LOCKED AND THE EMERGENCY BRAKES WERE APPLIED, WHICH RESULTED IN THE CONTACT'S HUSBAND REAR-ENDING ANOTHER VEHICLE. NO MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE CONTACT INFORMED PARKS CHEVROLET RICHMOND ( 4502 W BROAD ST, RICHMOND, VA 23230) OF THE FAILURE AND THE VEHICLE WAS CURRENTLY AT THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

II BOUGHT MY 2017 CHEVROLET MALIBU LS IN AUGUST OF 2017, IN JANUARY OF 2018 MY FIRST ENGINE LIGHT WARNING CAME ON WITH MESSAGE "SHIFT TO PARK" CAME ON WHEN THE CAR WAS ALREADY IN PARK. I MOVED TO DENVER, CO IN JUNE OF 2018 , DURING MY LONG WHILE DRIVING THROUGH THE ROCKIES THE CHECK ENGINE LIGHT CAME ON SHOWING "STABILITY TRACK ISSUES. IN NOVEMBER 2018 WHILE MY FAMILY WAS DRIVING HOME IN A SNOW STORM YET ANOTHER ENGINE LIGHT SHOWING "ENGINE POWEWR REDUCED" THE CAR WENT FROM A 45 MPH DRIVE ON THE FREEWAY BECAUSE OF HEAVY SNOW TO ALMOST 20 MPH TOO SLOW FOR FREEWAY SPEEDS EVEN IN SNOW. I TOOK IT TO THE CHEVY DEALERSHIP THEY SAID IT WAS A DIRTY SPEED SENSOR. WHILE DRIVING ON THE HIGHWAY AT 70 MPH I WAS REACHING THE END OF THE FREEWAY WHEN THE CAR COMPLETELY SHUT OFF, I REACTED BY HITTING MY BRAKES BUT THE PEDAL WAS HARD AS A ROCK, I LOOKED UP AND I WAS FASTLY APPROACHING AN INTERSECTION SO I USED THE EMERGENCY BRAKE GOT ON THE RIIGHT DIRT SHOULDER, AND WAS ABLE TO SLOW IT DOWN TO ABOUT 35 MPH BEFORE REACHING THE INTERSECTION WHERE I TOOK A SHARP RIGHT TURN TO AVOID HITIING CARS IN FRONT OF ME AND SPUN OUT. THE CAR ISHOWED A MESSAGE "NO REMOTE DETECTED: IT WOULD CRANK BUT NOT START . BEING THAT THE CAR WARRENTY WAS ALREADY EXPIRED I HAD IT TOWED TO A LOCAL MECHANICS SHOP WHERE THEY DISCOVERED A CODE READING "BRAKE BOOSTER SENSOR" THEY DISCOVERED A SHATTERED VACUUM PUMP. I GOT IT REPLACED WITH A NEW ONE AS WELL AS THE BRAKE SENSOR. I STILL HAVEN'T BEEN ABLE TO START IT. BECAUSE OF COVID-19 AND MY FINANCIAL SITUATION I HAVE NOT TAKEN IT TO A DEALERSHIP. I AM SAVING TO HAVE IT TOWED THERE AND HOPEFULLY REPAIRING IT BUT I'M SURE IT'S NOT GOING TO BE WALLET FRIENDLY. WE WERE EXCITED WHEN WE BOUGHT OUR FIRST NEW CAR IT DIDN'T LAST LONG. NOW HOPEFULLY A RECALL AND SOME JUSTICE FOR US HARD WORKING PEOPLE THAT WANT ONLY A RELIABLE CAR WITH NO HIDDEN REPAIR SURPRISES.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING ASSISTANCE REDUCED WARNING MESSAGE WOULD INTERMITTENTLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET AUGUSTA (2031 GORDON HWY, AUGUSTA, GA 30909) WHERE SHE WAS INFORMED THAT SHE HAD A DEFECTIVE RACK AND PINION. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIE ROD AND HAD THE TIE ROD REPLACED. RECENTLY, THE CONTACT STATED THAT AN ABNORMAL SCRAPING NOISE WOULD EMIT FROM THE VEHICLE UPON DEPRESSION OF THE BRAKE PEDAL AS THE ABS WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) WHERE THEY REPAIRED THE VEHICLE FOR A DEFECTIVE PCV HOSE. AN HOUR AFTER THE VEHICLE WAS RETURNED TO THE CONTACT, THE SAME FAILURE RECURRED. THE MANUFACTURER HAD BEEN NOTIFIED SEVERAL TIMES ABOUT THE FAILURES AND SEVERAL CASES WERE FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,757.

THE BRAKE VACUUM PUMP IS BAD THEY USED TO CHEAP CHINESE KNOCKOFF PART THAT BREAKS AND GET SUCKED INTO THE ENGINE POSSIBLY CAUSING ENGINE FAILURE BUT FOR THE MOST PART IN YOUR BRAKES CAN FAIL LEAVING THE CAR WITHOUT ANY BREAKING SUPPORT FROM THE BOOSTER VACUUM I CALLED THE DEALERSHIP THE SERVICE ADVISOR IMMEDIATELY TOLD ME TO TAKE THE CAR TO THE DEALER FOR WORK AT GENERAL MOTORS EXPENSE THE BRAKE VACUUM PUMPS ARE FAILING AT AN ALARMING RATE CAUSING SERIOUS DAMAGE AND POSSIBILITY OF INJURY 5 MINUTES AFTER I DID EVERYTHING THEY TOLD ME I RECALLED THE DEALING TO CONFIRM MY APPOINTMENT THEY REFUSED TO ANSWER THE PHONE AND PUT ME ON HOLD THEN WHEN THEY ANSWER THE PHONE THEY TOLD ME THAT THE SERVANTS ADVISOR I TALKED TO NO LONGER WORKS THERE BEST CHEVROLET KENNER LOUISIANA 70062 WITHOUT THE VACUUM PUMP THE BRAKES ARE VERY HARD THE PRESS THE CAR IS VERY DIFFICULT TO STOP ESPECIALLY AT HIGH SPEEDS I'M TRYING TO GET THIS FIXED BUT GENERAL MOTORS IS REFUSING THE SERVICE ADVISOR TOLD ME THE BEST THING THAT I CAN DO IS TO PAY FOR EVERYTHING AND WHENEVER GENERAL MOTORS FEELS LIKE DOING A RECALL I MAYBE CAN GET REIMBURSED

OUR CAR BEGAN SHOWING AN ERROR MESSAGE "SHIFT TO PARK" WHEN THE SHIFTER WAS CORRECTLY IN THE ''PARK' POSITION AND YOU ATTEMPT TO TURN OF THE IGINITION. ESSENTIALLY THE CAR IS NOT RECOGNIZING THAT IT IS IN 'PARK' AND AS SUCH WOULD NOT TURN OFF OR LOCK CORRECTLY. THIS WOULD HAPPEN REPEATEDLY WHENEVER WE ATTEMPTED TO PARK THE CAR. THE DEALER TOLD US THAT THIS IS A FREQUENT PROBLEM AND (IF NOT CORRECTED) WOULD EVENTUALLY LEAD TO NOT BEING ABLE TO TURN OFF THE IGNITION AS THE SENSOR IS TELLING THE CAR THAT IT IS NOT PARKED. I THINK THIS IS A VERY DANGEROUS PROBLEM, AND OBVIOUSLY WELL KNOWN BY THE MANUFACTURER. THIS NEEDS TO BE CORRECTED SO NO ONE IS INJURED IN A ROLL-AWAY TYPE ACCIDENT.