NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
270 reports17,440 miles · Dec 19, 2016
Air BagsCrash
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE DRIVING 40 MPH MAKING A RIGHT TURN, THE CONTACT STRUCK ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, BUT FAILED TO FILL UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS M…
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TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE DRIVING 40 MPH MAKING A RIGHT TURN, THE CONTACT STRUCK ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, BUT FAILED TO FILL UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,440
NHTSA ODI #10936331
20,000 miles · Dec 8, 2016
EquipmentVisibility/wiper
AT 8:00 P.M. I STARTED MY CAR TO WARM UP. IT WAS 27 DEGREES OUT AND WHEN I TURNED MY HEAT ON, NO AIR WOULD BLOW OUT. THE CAR WAS IN PARK. AFTER I LET IT WARM UP FOR ABOUT 15 MINUTES, I NOTICED THE AIR WOULD STILL NOT BLOW OUT. I SHUT MY CAR OFF AND TURNED IT BACK ON AND THE AIR STILL WOULD NOT BLOW OUT. THE LIGHT ON THE KNOB IND…
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AT 8:00 P.M. I STARTED MY CAR TO WARM UP. IT WAS 27 DEGREES OUT AND WHEN I TURNED MY HEAT ON, NO AIR WOULD BLOW OUT. THE CAR WAS IN PARK. AFTER I LET IT WARM UP FOR ABOUT 15 MINUTES, I NOTICED THE AIR WOULD STILL NOT BLOW OUT. I SHUT MY CAR OFF AND TURNED IT BACK ON AND THE AIR STILL WOULD NOT BLOW OUT. THE LIGHT ON THE KNOB INDICATING IT WAS ON, WAS NOT LIT UP. ALL OTHER ELECTRICAL FUNCTIONS WERE WORKING FINE IN MY VEHICLE. ONCE I STARTED DRIVING FOR ABOUT 10 MINUTES, ALL OF A SUDDEN THE AIR KICKED ON AND STARTED BLOWING OUT. AND FUNCTIONED FINE FOR THE REST OF THE DRIVE. MY CAR HAS 20K MILES ON IT AND WAS PURCHASED ABOUT 6 MONTHS AGO. *TR
NHTSA ODI #10934007
21,737 miles · Sep 21, 2016
Air BagsElectronic Stability Control (esc)CrashInjury
"TAKATA RECALL" DURING A SIDE IMPACT COLLISON AT 45MPH , THE SIDE AIR BAG DID NOT DEPLOY (NO AIR BAGS DEPLOYED) AND THE STABILITRAK WAS DISABLED . AN ERROR MESSAGE OF SERVICE STABILITRAK APPEARED DURING THE ACCIDENT
NHTSA ODI #10908609
Mileage unknown · Aug 31, 2016
Air Bags
CPSC: AIRBAG: 2015 CHEVROLET MALIBU: CONSUMER STATED THE AIRBAG DID NOT DEPLOY AFTER A COLLISON DURING A SPEED OF 60 MPH. *SS
NHTSA ODI #10902921
41,000 miles · Aug 17, 2016
Electrical SystemUnknown Or OtherVisibility/wiperFire
I PURCHASED MY VEHICLE ON MARCH 2015 OFF THE SHOWROOM FLOOR OF A CHEVROLET DEALERSHIP. ON JUNE 18, 2016 MY CAR CAUGHT A FIRE WHILE IT WAS PARKED AND I WAS NOT IN THE VEHICLE. I HAD BEEN SITTING IN THE CAR WITH THE AIR BLOWING FROM THE DEFROSTER FOR ABOUT 30 MINUTES. I DROVE TO THE STORE AND CAME BACK HOME. I GOT OUT OF THE CAR …
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I PURCHASED MY VEHICLE ON MARCH 2015 OFF THE SHOWROOM FLOOR OF A CHEVROLET DEALERSHIP. ON JUNE 18, 2016 MY CAR CAUGHT A FIRE WHILE IT WAS PARKED AND I WAS NOT IN THE VEHICLE. I HAD BEEN SITTING IN THE CAR WITH THE AIR BLOWING FROM THE DEFROSTER FOR ABOUT 30 MINUTES. I DROVE TO THE STORE AND CAME BACK HOME. I GOT OUT OF THE CAR AND STOOD ON THE PORCH TALKING TO MY FAMILY. WITHIN IN 10 MINUTES OF ME EXITING MY CAR, IT WAS ON FIRE. I RAN TO THE CAR AND COULD SEE THAT THE FIRE WAS COMING FROM RIGHT ABOUT WHERE THE WINDSHIELD ENDS AND WHERE THE HOOD OF THE CAR BEGINS, RIGHT WHERE THE WINDSHIELD WIPERS ARE. I CALLED THE FIRE DEPARTMENT WHO PUT THE FIRE OUT. THEY USED THE JAWS OF LIFE TO PLY THE HOOD OPEN AND CUT THE MAIN WIRE TO THE CAR. I THEN CONTACTED THE GM MANUFACTURING COMPANY CHEVROLET AND STARTED A CLAIM WITH THEM TO DO AN INVESTIGATION ON MY VEHICLE AS TO WHAT HAPPENED AND WHY TO THIS BRAND NEW CAR. ESPECIALLY CONSIDERING THE FACT THEIR WAS NO ONE IN THE CAR AT THE TIME IT CAUGHT FIRE, THANK GOD AND AS TO NO ONE COULD OF STARTED THE FIRE BECAUSE I WAS STANDING OUTSIDE THE ENTIRE TIME. THE ALLEGED INVESTIGATION TOOK ABOUT A MONTH AND A HALF TO COMPLETE. I RECEIVED A CALL A WEEK PRIOR TO GM CHEVROLET MANUFACTURING MAKING A DECISION FROM ONE OF THEIR REPRESENTATIVES ASKING ME HAVE I EVER GOTTEN THE WINDSHIELD WIPER MOTOR REPLACED BEFORE. I STATED TO HER NO I HAVEN'T AND REMINDED HER THAT THE CAR WAS PURCHASED NEW OFF THEIR SHOWROOM FLOOR AND THAT I HADN'T HAD ANYTHING REPLACED OR ALTERED ON THAT CAR. ON JULY 29TH I WAS CALLED BY A GM CHEVROLET REPRESENTATIVE AGAIN TELLING ME MY CLAIM WAS BEING DENIED BECAUSE OF A WINDSHIELD WIPER ISSUE. I STATED TO HER THAT I WOULDN'T HAVE ANYTHING TO DO WITH THAT. SHE THEN CHANGES THE REASON AND STATES THAT GM CHEVROLET REALLY CANT DETERMINE WHAT HAPPENED AND THEY WERE DENYING MY CLAIM. THEIR HAD BEEN SEVERAL RECALLS ON GM CARS
NHTSA ODI #10896661
Mileage unknown · Aug 12, 2016
Electrical System
MY IGNITION KEYS (BOTH) SOMETIMES STICK IN THE 'START' POSITION WHEN STARTING. SOME DAYS THEY STICK SEVERAL TIMES AND SOME DAYS THEY DON'T. IT DEPENDS ON HEAT AND HUMIDITY. GENTLE PRESSURE EASILY RETURNS THE KEY TO THE 'RUN' POSITION. WE ALWAYS NOTICE THIS WHEN IT HAPPENS AND WE TURN THE KEY TO THE 'RUN' POSITION. BUT IF IT IS …
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MY IGNITION KEYS (BOTH) SOMETIMES STICK IN THE 'START' POSITION WHEN STARTING. SOME DAYS THEY STICK SEVERAL TIMES AND SOME DAYS THEY DON'T. IT DEPENDS ON HEAT AND HUMIDITY. GENTLE PRESSURE EASILY RETURNS THE KEY TO THE 'RUN' POSITION. WE ALWAYS NOTICE THIS WHEN IT HAPPENS AND WE TURN THE KEY TO THE 'RUN' POSITION. BUT IF IT IS UNNOTICED IT COULD RELEASE WHEN HITTING A BUMP IN THE ROAD AND GO PAST 'RUN' AND INTO THE 'ACCESSORY' POSITION, SHUTTING OFF THE ENGINE. THIS HAS BEEN HAPPENING SINCE THE CAR WAS NEW IN APRIL, 2015. THE DEALER CLEANED THE KEY AND LUBED THE IGNITION SWITCH BUT THE PROBLEM CONTINUES. THE DEALER WILL NOT REPLACE THE IGNITION SWITCH BECAUSE THE KEY DID NOT STICK WHILE THEY HAD THE CAR. THIS PROBLEM OCCURS OFTEN (ABOUT 10% OF THE TIME) WHEN THE WEATHER IS HOT AND/OR HUMID. IT OCCURS RARELY WHEN THE WEATHER ID COOL/DRY.
NHTSA ODI #10895271
13,000 miles · Jun 2, 2016
Power TrainCrashInjury
THE VEHICLE ROLLED BACKWARDS INJURING OPERATOR AFTER IT WAS PLACED IN PARK. OPERATOR MOVED THE AUTOMATIC TRANSMISSION LEVER FROM DRIVE INTO PARK. THE DOORS UNLOCKED AUTOMATICALLY. KEYS WERE IN THE IGNITION. VEHICLE WAS TURNED OFF. OPERATOR EXITED THE VEHICLE. VEHICLE ROLLED BACKWARDS DOWN THE SLIGHT >3% DRIVEWAY. GMC HAS IN…
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THE VEHICLE ROLLED BACKWARDS INJURING OPERATOR AFTER IT WAS PLACED IN PARK. OPERATOR MOVED THE AUTOMATIC TRANSMISSION LEVER FROM DRIVE INTO PARK. THE DOORS UNLOCKED AUTOMATICALLY. KEYS WERE IN THE IGNITION. VEHICLE WAS TURNED OFF. OPERATOR EXITED THE VEHICLE. VEHICLE ROLLED BACKWARDS DOWN THE SLIGHT >3% DRIVEWAY. GMC HAS INSPECTED THE VEHICLE AND DONE A DOWNLOAD OF THE ECM. THIS VEHICLE IS DANGEROUS BECAUSE IT EITHER DOES NOT FULLY ENGAGE IN PARK BUT RELEASES THE DOOR LOCKS OR IT SPONTANEOUSLY COMES OUT OF PARK OR SOME OTHER FAILURE MECHANISM.
NHTSA ODI #10872164
Mileage unknown · Mar 31, 2016
Exterior Lighting
I HAVE FELT FROM THE BEGINNING THAT THIS CAR HAD POOR HEADLIGHTS. SINCE PURCHASING THIS CAR I HAVE AVOIDED DRIVING IT AT NIGHT BECAUSE THE HEADLIGHTS ARE NOT SUFFICIENT FOR ME TO DRIVE SAFELY AT NIGHT. I HAVE COMMENTED AS TO THIS CONDITION TO MY DEALER AND HAD THE HEADLIGHTS ADJUSTED AND THAT MAY HAVE IMPROVED THE SITUATION SOM…
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I HAVE FELT FROM THE BEGINNING THAT THIS CAR HAD POOR HEADLIGHTS. SINCE PURCHASING THIS CAR I HAVE AVOIDED DRIVING IT AT NIGHT BECAUSE THE HEADLIGHTS ARE NOT SUFFICIENT FOR ME TO DRIVE SAFELY AT NIGHT. I HAVE COMMENTED AS TO THIS CONDITION TO MY DEALER AND HAD THE HEADLIGHTS ADJUSTED AND THAT MAY HAVE IMPROVED THE SITUATION SOME. I HAVE A GMC PICKUP THAT I DRIVE AT NIGHT. IIHS HAS RATED THIS CARS LIGHTING AS POOR. IS THERE OR WILL THERE BE A RETROFIT TO MAKE THIS CAR SAFE??? I AM CONSIDERING TRADING FOR A DIFFERENT MODEL, THAT IS HOW SERIOUS THIS HEADLIGHT DEFICIENCY IS.
NHTSA ODI #10852704
4,104 miles · Mar 30, 2016
Engine
AFTER FOUR MONTHS OF OWNERSHIP MY ENGINE STARTED KNOCKING. I TOOK IT IN, THEY SAID IT WAS A BALANCER SHAFT ASSEMBLY WITH TIMING CHAIN AND SPROCKET. THE SOUND IS STILL THERE BUT THE DEALERSHIP STARTED THE WORK IS DONE AND REFUSES TO TOUCH IT. THE NOISE IS EXTREMELY ANNOYING BUT DOES NOT AFFECT RUNNING. I AM OF COURSE WORRIED THE…
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AFTER FOUR MONTHS OF OWNERSHIP MY ENGINE STARTED KNOCKING. I TOOK IT IN, THEY SAID IT WAS A BALANCER SHAFT ASSEMBLY WITH TIMING CHAIN AND SPROCKET. THE SOUND IS STILL THERE BUT THE DEALERSHIP STARTED THE WORK IS DONE AND REFUSES TO TOUCH IT. THE NOISE IS EXTREMELY ANNOYING BUT DOES NOT AFFECT RUNNING. I AM OF COURSE WORRIED THE ENGINE MAY DIE, BUT WITH THE REFUSAL TO DO ANYTHING I DON'T WANT TO VOID THE REST OF THE WARRANTY.
NHTSA ODI #10852598
14,000 miles · Mar 10, 2016
Electrical SystemEquipment
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE DRIVING 45 MPH AND MAKING A STOP, THE RADIO SHUT OFF COMPLETELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE DRIVING 45 MPH AND MAKING A STOP, THE RADIO SHUT OFF COMPLETELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,000.
NHTSA ODI #10846048
Official recalls
3Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Oct 16, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Mar 23, 2015
General Motors LLC (GM) is recalling certain model year 2013-2015 Chevrolet Malibu vehicles October 24, 2011, to March 5, 2015. In the affected vehicles, the Slide or Tilt switch for the roof panel may not be adequately recessed to prevent the switch from inadvertently being pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Consequence & remedy
Consequence: The Slide or Tilt roof panel switch may inadvertently be pressed and the roof panel may auto-close unexpectedly, increasing the risk of a pinch injury.
Remedy: GM will notify owners, and dealers will update the Body Control Module (BCM) software to remove auto-close feature for certain switch positions, free of charge. The recall began April 21, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15176.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗