2015 Chevrolet Malibu

MY ENGINE LIGHT CAME ON ABOUT TWO WEEKS AGO. I TOOK IT TODAY MAY 7, 2020 TO THE PINE BELT CHEVROLET IN LAKEWOOD, NJ. I EXPLAIN TO THEM THAT MY CAR WOULD SHAKE AND STALL WHILE DRIVING. I EXPLAIN TO THEM THAT I DID NOT FEEL SAFE DRIVING ESPECIALLY WITH MY FOUR-YEAR-OLD SON IN THE BACKSEAT. I WANTED TO GET IT CHECKED OUT AND THAT WAS THE REASON WHY I BROUGHT IT THERE. THEY INFORMED ME THAT THIS WAS CAUSED DUE TO A ROCKER CONTROL ARM VALVE.THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PART, WHICH THEY DID, BUT THAT IT WOULD TAKE A VERY LONG TIME TO GET IT IN. THEY DID NOT OFFER ME A LOANER CAR AS THEY DID NOT KEEP MY CAR TO WORK ON. THEY SENT ME BACK ON THE ROAD WITH A SHAKING CAR THAT STALLS WHILE DRIVING. I DID MY RESEARCH AND HAVE SEEN THAT THERE WAS A PETITION OF OVER 1500 SIGNATURES WITH OWNERS OF 2014 CHEVY IMPALA'S AND 2015 CHEVY MALIBU'S WHO ALL COMPLAINS OF THE SAME THING AND INCLUDED THAT THEY HAVE BEEN WAITING 4 OR MORE MONTHS FOR THIS PART. I AM COMPLAINING FOR THE FACT THAT THIS IS UNSAFE, THERE HAS BEEN NO RECALL FOR THIS THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND WE ARE ALL PAYING FOR VEHICLES THAT ARE NOT SAFE TO DRIVE. I HAVE ATTACHED THE LINK TO THE PETITION THAT SHOWS THAT NUMEROUS PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FAULTY PART. ALSO, I AM ATTACHING MY INVOICE. THIS NEEDS TO BE RECALLED. *TR

MY CHECK ENGINE LIGHT CAME ON TOWARDS THE BEGINNING OF DEC 2019. I TOOK IT TO A CHEVY DEALERSHIP WHO STATED IT WAS DUE TO THE ROCKER ARM OIL CONTROL VALVE AND THAT THEY NEEDED TO ORDER THE PART. I WAITED UNTIL FEB 2020 WITH NO UPDATE ON WHEN THE PART WOULD ARRIVE SO I TOOK MY MALIBU TO ANOTHER DEALERSHIP WHO STATED IT NEED THE SAME PART AND THAT IT SHOULD BE THERE WITHIN A WEEK. AS OF MAY 2020 MY CAR IS STILL AT THAT DEALERSHIP WITHOUT AN ESTIMATED DATE IN WHEN THE PART WILL BE AVAILABLE. I CALLED GM AND THE ONLY THING THEY CAN DO IS OFFER $2500 TOWARDS A NEW CAR.

I WENT TO LEAVE MY OFFICE YESTERDAY AFTERNOON 4/29/10 AND MY SEAT BELT WOULDN'T RELEASE. I TRIED SEVERAL DIFFERENT THINGS TO GET IT TO RELEASE, NO LUCK. I HAVE HAD NO PREVIOUS ISSUE WITH THE DRIVERS SIDE SEAT BELT, NOR HAS MY CAR EVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT. MY MECHANIC WAS UNABLE TO GET THE SEAT BELT TO UNLOCK. A NEW SEAT BELT WAS REQUIRED. THE PART CAN ONLY BE BOUGHT AT A DEALERSHIP. I CALLED 4 DEALERSHIPS, NONE HAD IT IN STOCK. I COULD ORDER AND THEY WOULD HAVE IT IN 1-2 DAYS. I FINALLY FOUND A DEALERSHIP THAT HAD THE PART, IT WAS 40 MILES AWAY. THE PART COST OVER 200.00 DOLLARS, SOME QUOTED ALMOST 300.00 AND THAT'S JUST FOR THE PART, NO LABOR. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.

I OWN A 2015 MALIBU LT 2.5L, I HAVE NOT BEEN ABLE TO PASS THE STATE REQUIRED INSPECTION DUE TO A FAULTY OIL CONTROL SOLENOID. (GM PART #12633613 OR GM PART # 19419980) I HAVE INCURRED OVER $1000 IN DIAGNOSTIC FEES AND TAKEN THE CAR TO THREE (3) DIFFERENT INDEPENDENT MECHANICS AND TWO (2) GM CERTIFIED PARTS DEALERS TRYING TO GET THIS PART REPLACED. GM IS NO LONGER MANUFACTURING AND REFERRING CUSTOMERS TO AFTERMARKET PARTS.(AFTERMARKET PART RECOMMENDED IS THE DORMAN 916-806) IN DOING RESEARCH TRYING TO FIND THIS PART IT SEEMS THIS SAME PART HAS MALFUNCTIONED ON EVERY 2014-2015 YEAR MODEL MALIBU AND IMPALA AND GM IS STILL NOT ISSUING A RECALL. I HAVE FILED CUSTOMER SERVICE INQUIRIES/COMPLAINTS WITH MULTIPLE DEALERSHIPS AND GM DIRECTLY. THIS IS AN EGREGIOUS EXAMPLE OF A MANUFACTURING DEFECT AND THEY ARE OFFERING NO ALTERNATIVE OTHER THAN BUYING A NEW CAR. THE CAR IS SHOWING A CODE ERROR P2646 (ROCKER ARM MALFUNCTION IN BANK 1 STUCK IN OFF POSITION). I HAVE BEEN ATTEMPTING TO RECTIFY THIS PROBLEM SINCE OCTOBER 2019, AND FILED THE OFFICIAL COMPLAINT WITH GM APRIL,2020. CASE # WITH GM 9-592-2813084

IN AUGUST 2019, MY 2015 CHEVY MALIBU STARTED HAVING WITH THE VARIABLE VALVE TIMING (VVT) SOLENOID -PART # 12633613 (ABT. 80K MILES). WHEN ACCELERATING INTO PASSING GEAR, THE ENGINE WOULD STEP OUT OF GEAR AND THE RPM'S WOULD REV VERY HIGH WHILE THE CAR SLOWED. I WOULD HAVE TO LET OFF PEDAL UNTIL RPM'S LOWERED, THEN ACCELERATE SLOWLY. MY LOCAL GARAGE DIAGNOSED THE BAD PART AND BEGAN SEARCHING FOR A REPLACEMENT. THEY DISCOVERED THAT (1)-GM IS THE ONLY COMPANY THAT MAKES THE PART, (2)-THAT GM DOESN'T HAVE ANY MORE REPLACEMENT PARTS AND (3)-GM IS NOT GOING TO MAKE ANY MORE. THEY DISCOVERED THAT MANY GM DEALERSHIPS HAVE HUNDREDS ON BACK ORDER ALSO. IN DECEMBER I FILED A COMPLAINT WITH CHEVY CUSTOMER SERVICE; CASE # 9-5698216592 AND CONVERSED WITH VAHMARTA PH.#(866)-790-5600 AND FIELD REP; LOGAN EXT:5916533. THEIR FINAL ANSWER: (1) GM IS THE ONLY COMPANY THAT MAKES THE PART, (2) GM DOESN'T HAVE ANY MORE PARTS AND (3) GM ISN'T GOING TO MAKE ANY MORE PARTS. THEIR FINAL SOLUTIN: THEY OFFERED ME A $2,500 VOUCHER TOWARDS A NEW VEHICLE. GM IS QUITE AWARE THAT THIS IS A PROBLEM BUT IS NOT OFFERING A PART TO SOLVE THE PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THOSE AROUND ME ON THE ROAD. THE CAR DOESN'T ACCELERATE OR DECELERATE PROPERLY. WHAT IS A PROPER SOLUTION? THANK YOU FOR YOUR HELP.

THE CHECK ENGINE LIGHT CAME AND WE TOOK THE CAR TO THE DEALERSHIP, WHERE PURCHASED NEW, AND THEY RAN A DIAGNOSTIC TEST ON IT. THE TEST SHOWED THAT THE ROCKER ARM OIL CONTROL VALVE SOLENOID WAS BAD, AND GM DOES NOT MAKE A REPLACEMENT NOR IS A REPLACEMENT AVAILABLE. WE HAVE BEEN IN CONTACT WITH GM CONCERNING THIS, BUT WAS REFERRED BACK TO THE DEALERSHIP, WHO HAS TOLD US THEIR IS NO REPLACEMENT PART BEING MADE, AND HAVE LEFT US WITH NO OPTIONS, AS THE CAR CANNOT BE USED AS A TRADE IN, DUE TO THIS ISSUE. I'VE BEEN ON THE MALIBU FORUM AND THERE ARE NUMEROUS PEOPLE IN THE SAME SITUATION, AND GM IS GIVEN US ALL THE BACK OF THEIR HAND, WITH NO ANSWERS. WE NOW HAVE A 5 YEAR OLD CAR THAT WE ARE PAYING ON, BUT CANNOT TRADE IN OR SELL UNTIL GM AND THEIR DEALERSHIPS ACT.