2015 Chevrolet Malibu

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED AND TURNED OFF WITH THE KEY STILL IN THE IGNITION, THE ENGINE INADVERTENTLY STARTED. ALL THE WARNING INDICATORS ILLUMINATED AND THE RADIO ACTIVATED. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT MIGHT HAVE BEEN A POWER TRAIN FAILURE. THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT CALLED HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202, 601-376-9944) AND WAS INFORMED TO BRING THE VEHICLE IN FOR A CHECK UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

WHILE DRIVING THE VEHICLE I STOPPED AT A STOP LIGHT AND THE CAR TURNED OFF DUE TO THE AUTO START/STOP WHEN IDLING. WHEN I LET OFF THE BRAKE, THE CAR DID NOT TURN BACK ON. AFTER ATTEMPTING TO START THE CAR AGAIN NUMEROUS TIMES IT WOULD NOT. ALL ELECTRICAL STAYED ON AT THIS POINT. CAR WAS TOWED TO A CHEVY DEALER IN FENTON, MI AND THEY REPLACED BATTERY AND BATTERY CURRENT SENSOR. LATER I TURNED THE CAR OFF AND THE RADIO AND SCREEN STAYED ON EVEN AFTER CLOSING AND OPENING THE DOOR. THEN MY CAR WAS IDLING AT A STOP LIGHT TODAY AND IT AUTO TURNED OFF AS WHEN I LET OFF BRAKE IT DID NOT TURN BACK ON. ALL ELECTRICAL STAYED ON. THIS TIME I WAS ABLE TO START THE CAR BACK UP BUT THERE'S NO TELLING WHEN THIS WILL HAPPEN AGAIN. VERY DISSATISFIED WITH THIS VEHICLE.

THIS WAS 3RD TIME I TOOK THE CAR INTO THE DEALER BECAUSE THE SERVICE ENGINE SOON LIGHT APPEARS RANDOMLY AND THE IGNITION FAILS TO TURN ON. I HAVE TO TURN THE KEY A FEW TIMES TO GET IT STARTED. MY CAR WAS SEEN THURS, WAS TOLD NO ISSUE WAS FOUND AND MANAGER WOULD DRIVE CAR HOME IN EVENING TO TEST. CALLED TODAY, FRIDAY IN AFTERNOON SINCE I DIDNT GET A CALL, WAS TOLD IT WAS THE BATTERY. HAD TO PAY $260 FOR BATTERY. THE PAST TWO OTHER VISITS, I WAS TOLD BATTERY WAS GOOD AND NOW ITS BAD...WAS JUST LEAVING THE DEALER, I STOPPED AT FIRST LIGHT AND NOTICE THE CHECK ENGINE LIGHT IS ON! RETURNED BACK TO DEALER AND WAS TOLD THAT IT WAS SOMETHING ELSE. NOTHING TO DO WITH BATTERY YET ACCORDING TO THEM, THEY SAID IT WAS BECAUSE OF THE BATTERY. MY CAR WAS LEFT FOR THE 4TH TIME IN DEALERSHIP SO THEY CAN LOOK AT IT. A CODE APPEARED AND TECH TOLD ME IT HAD TO DO WITH THE AUTO STOP! THIS HAS BEEN GOING ON SINCE END OF JAN!! PLEASE INVESTIGATE. I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS ISSUE.. I AM THE ORIGINAL OWNER. I BOUGHT CAR OCT 2015. I DONT UNDERSTAND HOW THE BATTERY HAD BAD CELLS ALL OF A SUDDEN.

ON DECEMBER 10, 2017 AROUND 11AM I CAME OUT OF CHURCH, I OPENED MY CAR DOOR AND SMOKE CAME FLOWING OUT. THE DRIVERS SIDE SEAT AND FLOOR MATS WERE COVERED IN BLACK ASH AND MELTED AS WELL AS THE CONSOLE. THE INTERIOR WAS COVERED IN BLACK SOOT. I HAD TO DRIVE THE CAR HOME, THE EXTERIOR LIGHTS FUNCTIONED PROPERLY AND THE CAR CRANKED FINE. I CALLED GM, THEY ARE CLOSED ON SUNDAY, SO I FILED A REPORT WITH THE GM REPRESENTATIVE ON MONDAY, SHE WAS TOTALLY COMBATIVE. I HEARD NOTHING FOR 4 TO 5 WEEKS SO I CALLED THE ASME NUMBER AND COMPLAINED VEHEMENTLY. FINALLY I RECEIVED AN EMAIL TO CONTACT THE DEALRSHIP AND TAKE THE CAR THERE. THE DEALER, STEVE RAYMAN, WAS EXTREMELY HELPFUL, THEY ADVISED ME HOW TO PROCEED AND IN 2 DAYS I WAS ABLE TO RECEIVE A RENTAL FROM ENTERPRISE CAR RENTAL. FOUR WEEKS LATER I RECEIVED AN OFFER OF $13,000.00 AND A STATE THAT WOULD ABSOLVE GM OF ANY LIABILITY. ICALLED TO SEE IF I COULD SIMPLY SUBSITUTE A CAR I FOUND FOR $11,000. 00 , SAME MAKE MODEL AND YEAR, THIS WOULD HAVE REDUCED GM'S LOSS; I WAS TOLD "NO WAY." I ASKED WHY?, THEY RESPONDED "I DON'T KNOW." THE VECHILE WAS PARKED IN THE CHURCH PARKING LOT, IT WAS SNOWING, AROUND 32 DEGREES. *JS

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED OUTSIDE, THE CONTACT OPENED THE DOOR AND SMOKE BILLOWED OUT. THE CONTACT NOTICED THAT THE DASHBOARD WAS PARTIALLY MELTED AND THE CARPET WAS BURNT ON THE DRIVER'S SIDE. THE POLICE AND FIRE DEPARTMENTS WERE NOT PRESENT AND NO REPORTS WERE FILED. THE VEHICLE WAS TOWED TO STEVE RAYMAN CHEVROLET IN MARIETTA, GEORGIA WHERE THE HEAD MECHANIC FROM HEADQUARTERS DETERMINED THE CAUSE OF THE FIRE; HOWEVER, THE CONTACT WAS NEVER PROVIDED WITH THE DIAGNOSIS. THE DEALER OFFERED TO PURCHASE THE VEHICLE BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT THE AIR BAG SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LUMBERTON CHEVROLET BUICK GMC CADILLAC (LOCATED AT 500 LINKHAW RD., LUMBERTON, NC) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED UPDATING. THE COMPUTER WAS UPDATED; HOWEVER, AS SOON AS THE CONTACT LEFT THE DEALER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER SEVERAL TIMES, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE PREVIOUS REPAIRS WERE COVERED UNDER A WARRANTY, BUT THE FAILURE PERSISTED AND THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.