IllustrationThe power steering fails and SERVICE ESC is displayed on the dash. This has been happening intermittently on my daughter’s car and she struggles to control the vehicle when it loses power steering. A quick internet search revealed is a known issue and is extremely dangerous. Please consider recall immediately.
2009 Chevrolet Malibu
Owner reports · Recalls · Investigations
More warning signs than most Malibu years
Owner complaints for the 2009 Chevrolet Malibu are substantially higher than the model-year median of 310.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Malibu years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
870–25K
9825–50K
19350–75K
21775–100K
373100–150K
232150K+
1,200 reports with mileage · 309 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 768 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 368 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 255 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
41 crash reports9 fire reports31 injury reports
Steering complaints
768 reportspower steering will shut off when moving at slow speeds or when stopped with car running such as at a stop light. warning lights will flash. Saw that there was a recall in 2014 for the same issue and was never informed. when checking recall alerts, i don't see my VIN however i am having the same issues as the recall.
The power steering went out while driving and is available for inspection right now. The car has 145k miles. The vehicle has been inspected by an independent service center and reproduced but has not been inspected by manufacturer/police/insurance. There were no indicators on dash before the power steering went out. Now the powe…
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The power steering went out while driving and is available for inspection right now. The car has 145k miles. The vehicle has been inspected by an independent service center and reproduced but has not been inspected by manufacturer/police/insurance. There were no indicators on dash before the power steering went out. Now the power steering ESC indicator as well as traction light and ABS warning show on dash now and the power steering is still out.
My 2009 chevy malibu is 40k miles only! The Electronic Power Steering failed almost causing me into an accident they had a recall on this but unfortunately the dealer said my car was not on the list. I went to the dealer and had it diagnose for $240 i paid out of pocket a day later they called me Chevy Guaranty at Santa Ana CA. …
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My 2009 chevy malibu is 40k miles only! The Electronic Power Steering failed almost causing me into an accident they had a recall on this but unfortunately the dealer said my car was not on the list. I went to the dealer and had it diagnose for $240 i paid out of pocket a day later they called me Chevy Guaranty at Santa Ana CA. That my car was fix so i was happy a day later i was driving at the 5 highway and it happened again the steering wheel was locked engine running ac and everything but i can’t steer it there was no power assist so i had to call AAA again i used my towing 3 times in a soan of almost 3 days just to fix this when i told the dealer what had happen they had the car for kike 4 days and when it was done the cost of repair and parts was $1144.87 i feel kike they should have done this in good faith because its a known issue but my car wasn’t in the affected vin so there were no recalls but at 40k i could have been in an accident worst it could have out me in danger and other all i ask is GM pays me back what i paid the initial diagnostic of $240 plus the $1114.87 i think aftertax i paid almost $1200 the 2nd time but the taught that i almost crashed is not something i could let go they knew it but wouldnt help me!
2009 chevy malibu i lost of Electric Power Steering it happened to me twice both when i was driving one was in the freeway the bad thing my car or vin wasn't included in the recall the dealer said its not included in the affected cars unfortunately it deed my vehicle has 40k miles on the odometer although its a 2009 its very cle…
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2009 chevy malibu i lost of Electric Power Steering it happened to me twice both when i was driving one was in the freeway the bad thing my car or vin wasn't included in the recall the dealer said its not included in the affected cars unfortunately it deed my vehicle has 40k miles on the odometer although its a 2009 its very clean. I brought it at firestone auto they said after diagnosing it that they can't fix it because it had a recall so i bring it to were we bought it at Guaranty Chevy in Santa Ana i paid $240. to have it diagnose and they said it was wiring issue so i went home after a day drove the car the next day the STEERING went out again and i was driving it again i was on the freeway this could cause an accident. So when i brought it back to the dealer they fix it for a whopping $1144.87 plus the initial $240 to diagnose says on my receipt the sensor that was actually on their recall again my Vin wasn't included in the affected cars obviously it did. I ask the dealer if they could contact the manufacturer to at least give me a discount or at least cover the expense because this shouldn't happen but to no avail. Hope you could help me recover what i paid this should been recalled by the manufacturer again my car wasn't included for repairs i have all receipts and documentation and pictures of my car hope you guys help me! It could have been worst what if i hit someone on the freeway and i can't steer. They know the vehicles was affected but they didn't want to fix the problem instead i paid out of pocket.
The power steering keeps going in and out and the vehicle only has 85,000 miles on it. I also keep having weird electrical issues. I had to replace my headlight wiring harnesses as well as my taillights harnesses. But the power steering issue is coming from the rack and pinion. The steering wheel will shake while sitting still a…
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The power steering keeps going in and out and the vehicle only has 85,000 miles on it. I also keep having weird electrical issues. I had to replace my headlight wiring harnesses as well as my taillights harnesses. But the power steering issue is coming from the rack and pinion. The steering wheel will shake while sitting still and the power steering will completely go out basically every other time I turn the car on.
Experiencing power steering issues, Power steering goes off randomly and airbag light has come on and won’t go off.
While driving the car, the power steering suddenly goes out and a message displays saying something like "service ESC Power Steering". It seems completely random. Some days, power steering works all day and other days it is completely intermittent. There is a recall for this exact car, Recall 14V153000 from 3-31-2014 but somehow…
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While driving the car, the power steering suddenly goes out and a message displays saying something like "service ESC Power Steering". It seems completely random. Some days, power steering works all day and other days it is completely intermittent. There is a recall for this exact car, Recall 14V153000 from 3-31-2014 but somehow according to the VIN this car is not in that group. It needs to be expanded. I have researched this problem extensively, and it is identical to the symptoms described in Recall 14V153000. I do not know why this car is not included in the recall. It is the identical electrical power steering system, and clearly it is faulty.
The steering recently failed in my 2009 Chevrolet Malibu (VIN # [XXX] ) and I feel that my car should have been included in the October 2014 safety recall related to the Torque Sensor. I called General Motors/Chevrolet on [XXX] and they told me that my car would not be covered. However, my torque sensor needed to be replaced (se…
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The steering recently failed in my 2009 Chevrolet Malibu (VIN # [XXX] ) and I feel that my car should have been included in the October 2014 safety recall related to the Torque Sensor. I called General Motors/Chevrolet on [XXX] and they told me that my car would not be covered. However, my torque sensor needed to be replaced (see attached repair bill) and I would like the manufacturer to reimburse me for the expense ($924.48). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The power steering in my 2009 Chevy Malibu went out on . The car is available for inspection upon request. This is very unsafe because I am unable to turn the car quickly, if needed. This is a safety risk to not only me, but other drivers on the road. I took the car to Tire Rama in Helena, Montana on February 12, 2025. The re…
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The power steering in my 2009 Chevy Malibu went out on . The car is available for inspection upon request. This is very unsafe because I am unable to turn the car quickly, if needed. This is a safety risk to not only me, but other drivers on the road. I took the car to Tire Rama in Helena, Montana on February 12, 2025. The receipt stated that there was a steering column internal wire issue. The car has not been inspected by the manufacturer, police, insurance representative or others. The message, ESC (electronic steering control) occurred at the same time the power steering stopped working. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Official recalls
514V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control
May 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence & remedy
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Additional source detail variants (5)
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Vehicle Speed Control:cruise Control
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights:switch
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
14V153000 · Steering:electric Power Assist System
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Sep 18, 2012
General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.
Consequence & remedy
Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift
Mar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
08V634000 · Visibility:defroster/defogger/hvac System
Dec 2, 2008
GM IS RECALLING 77 MY 2009 CHEVROLET MALIBU HYBRID VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM." THE HEATING, VENTILATION, AND AIRCONDITIONING (HVAC) SYSTEM MAY BECOME INOPERATIVE. IF THIS WERE TO OCCUR, THE BLOWER WOULD NOT FUNCTION PROPERLY AND THE MODE SELECTOR WOULD REMAIN IN THE LAST KNOWN SETTING.
Consequence & remedy
Consequence: IF THE WINDSHIELD BEGAN TO FOG OR FROST, THERE MAY NOT BE ENOUGH AIRFLOW TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPROGRAM THE HVAC CONTROL HEAD MODULE. THE RECALL IS EXPECTED TO BEGIN ON DECEMBER 17, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.