NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
41 reportsClear category filterMileage unknown · Apr 6, 2018
Steering
WHEN I HAD MY RIGHT INNER AND OUTER TIE RODS REPLACED I LEFT THE SHOP AND I HEARD A CLUNCKING WHEN I WOULD MAKE A TURN I TOOK IT BACK TO THE SHOP AND THEY SAID A SCREW HAD WORKED ITS WAY HALF WAY OUT AND THERE IS NO WAY TO GET IT IN OR OUT BECAUSE IT'S WEDGED UP AGAINST THE RACK AND PINION WITHOUT REPLACING THE RACK.AND WAS TOLD…
Read full complaint
WHEN I HAD MY RIGHT INNER AND OUTER TIE RODS REPLACED I LEFT THE SHOP AND I HEARD A CLUNCKING WHEN I WOULD MAKE A TURN I TOOK IT BACK TO THE SHOP AND THEY SAID A SCREW HAD WORKED ITS WAY HALF WAY OUT AND THERE IS NO WAY TO GET IT IN OR OUT BECAUSE IT'S WEDGED UP AGAINST THE RACK AND PINION WITHOUT REPLACING THE RACK.AND WAS TOLD (OFF THE RECORD) WOULD HAVE NO PROBLEM STILL DRIVING IT. I ASKED IF IT WAS SAFE AND WAS TOLD THAT WHEN THE SCREW BREAKS I WILL FEEL A JERK BUT WILL BE ABLE TO CONTROL THE CAR.SO I WAS ON THE HIGHWAY AND LOST MY STEERING ALMOST COMPLETELY .MANAGED TO GET IT OFF THE ROAD AND TOWED HOME. I HAD ANOTHER SHOP REPLACE MY POWER STEERING PUMP AND MY RACK AND PINION.I WAS TOLD THAT THE DECREPIT A HOLE IN THE RACK AND WAS JUST SITTING THERE AND MY RACK AND PINION BRACKET HAD BROKEN AND THE RACK WAS ALSO JUST SITTING THERE.AND I WAS LUCKY I WASN'T KILLED.
NHTSA ODI #11083717
81,000 miles · May 23, 2017
Electrical SystemEngineSteeringCrash
I BACKED UP MY CAR, PUT IT IN DRIVE AND THE ANTI THEFT SYSTEM DISABLED THE MOTOR. I STARTED ROLLING BACKWARDS AND LOST MY PERSPECTIVE. I ROLLED BACKWARDS INTO A TELEPHONE POLE CAUSING A HUGE DENT ON MY REAR DRIVERS SIDE QUARTER PANEL. THANK GOD THE POLE WAS THERE OR I MIGHT NOT HAVE REALIZED WHAT WAS HAPPENING. BEHIND ME WAS A R…
Read full complaint
I BACKED UP MY CAR, PUT IT IN DRIVE AND THE ANTI THEFT SYSTEM DISABLED THE MOTOR. I STARTED ROLLING BACKWARDS AND LOST MY PERSPECTIVE. I ROLLED BACKWARDS INTO A TELEPHONE POLE CAUSING A HUGE DENT ON MY REAR DRIVERS SIDE QUARTER PANEL. THANK GOD THE POLE WAS THERE OR I MIGHT NOT HAVE REALIZED WHAT WAS HAPPENING. BEHIND ME WAS A ROUT IRON FENCE AND BEYOND THAT WAS A 20 FT DROP (DRIVEWAY HAS A RETAINER WALL THAT IT IS BUILT ON TOP OF. I HAD FILED ANOTHER COMPLAINT. THE CAR HAD DISABLED ITSELF ON A BRIDGE THAT HAS NO SLOW LANE TO STOP IN. I CAN TAKE PICTURES OF THE DAMAGE IN THE DAYLIGHT IF NEEDED
NHTSA ODI #10991318
81,000 miles · May 23, 2017
Electrical SystemEngineSteering
THE ANTI THEFT SYSTEM DISABLED THE CAR ON THE TAPPAN ZEE BRIDGE, WITH NO PLACE TO STOP AND 18 WHEELERS GOING BY ME AT 60+MPH. I HAD TO SHUT THE IGNITION OFF, TURN IT BACK ON AND WAIT 10 MINUTES FOR THE ANTI-THEFT TO DISABLE, SO I COULD TURN THE IGNITION OFF AND RESET THE ANTI-THEFT AND START THE CAR. TALKING ABOUT SCARED TO DEAT…
Read full complaint
THE ANTI THEFT SYSTEM DISABLED THE CAR ON THE TAPPAN ZEE BRIDGE, WITH NO PLACE TO STOP AND 18 WHEELERS GOING BY ME AT 60+MPH. I HAD TO SHUT THE IGNITION OFF, TURN IT BACK ON AND WAIT 10 MINUTES FOR THE ANTI-THEFT TO DISABLE, SO I COULD TURN THE IGNITION OFF AND RESET THE ANTI-THEFT AND START THE CAR. TALKING ABOUT SCARED TO DEATH. HAPPY I AM STILL ALIVE TO REPORT THIS. IT WAS IN MOTION 55MPH AND STOPPED RUNNING, ANTI THEFT STARTED TO BLINK
NHTSA ODI #10991314
90,000 miles · Oct 9, 2015
Steering
WAS TOLD THE SUBFRAME RUSTED OUT AND BROKE OFF FROM RACK AND PIONS. THE WHEEL WONT TRUN AND LOST ALL FUNCTIONS
NHTSA ODI #10781192
100,000 miles · Sep 8, 2015
Steering
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE, THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION HAD COMPLETELY RUSTED OFF AND NEEDED …
Read full complaint
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE, THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION HAD COMPLETELY RUSTED OFF AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. MA 10/25/15
NHTSA ODI #10762142
178,000 miles · Dec 15, 2014
Steering
VEHICLE BECAME DIFFICULT TO TURN TO THE RIGHT. AFTER HAVING IT LOOKED AT BY A MECHANIC THE ENTIRE STEERING CRADLE IS RUSTED AND HAS BECOME DETACHED FROM THE FRAME. UPON TURNING THE STEERING WHEEL TO THE RIGHT THE POWER STEERING BOX SHIFTS APPROXIMATELY TWO INCHES. CURRENTLY THE CAR HAS NOT BEEN REPAIRED. THE SUB-FRAME IS ALSO RU…
Read full complaint
VEHICLE BECAME DIFFICULT TO TURN TO THE RIGHT. AFTER HAVING IT LOOKED AT BY A MECHANIC THE ENTIRE STEERING CRADLE IS RUSTED AND HAS BECOME DETACHED FROM THE FRAME. UPON TURNING THE STEERING WHEEL TO THE RIGHT THE POWER STEERING BOX SHIFTS APPROXIMATELY TWO INCHES. CURRENTLY THE CAR HAS NOT BEEN REPAIRED. THE SUB-FRAME IS ALSO RUSTED AND COST FOR REPAIR IS CURRENTLY UNKNOWN. AFTER READING MULTIPLE COMPLAINTS ONLINE AND ON THIS SITE THIS PROBLEM SEEMS TO BE VERY COMMON AND GM SHOULD BE HELD RESPONSIBLE. *TR
NHTSA ODI #10664243
154,392 miles · Oct 24, 2014
Power TrainSteering
WHILE DRIVING ON A HIGHWAY AFTER GOING OVER A POT HOLE THE CAR TURNED OFF. AFTER SHIFTING INTO NEUTRAL AND PULLING TO THE SIDE OF THE ROAD I PUT IT IN PARK AND STARTED IT BACK UP. IT STARTED UP FINE BUT WHEN I STARTED DRIVING IT WAS VERY HARD TO MAKE TURNS. AFTER TAKING IT TO A MECHANIC THEY SAID THE POWER STEERING WENT OUT A…
Read full complaint
WHILE DRIVING ON A HIGHWAY AFTER GOING OVER A POT HOLE THE CAR TURNED OFF. AFTER SHIFTING INTO NEUTRAL AND PULLING TO THE SIDE OF THE ROAD I PUT IT IN PARK AND STARTED IT BACK UP. IT STARTED UP FINE BUT WHEN I STARTED DRIVING IT WAS VERY HARD TO MAKE TURNS. AFTER TAKING IT TO A MECHANIC THEY SAID THE POWER STEERING WENT OUT AND IT NEEDS A NEW RACK AND PINION AND NEW POWER STEERING PUMP. THEY SAID IT COULD BE RELATED TO AN IGNITION SWITCH RECALL SO I CALLED GM. THEY SAID THE IGNITION SWITCH WAS COVERED BY A RECALL BUT NOT ANYTHING RELATED TO THE POWER STEERING. *TR
NHTSA ODI #10649819
180,744 miles · Oct 1, 2014
Air BagsSteeringCrash
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPEN…
Read full complaint
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED, BUT THE RESULTS OF THE DIAGNOSTIC TESTING WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,744.
NHTSA ODI #10640380
119,241 miles · Sep 15, 2014
SteeringUnknown Or OtherWheels
AFTER EXPERIENCING NUMEROUS STEERING LOCK UP AND KEY NOT TURNING IN IGNITION (LOCKED UP) MY MALIBU WOULD NOT BUDGE OUT OF THE LOCK POSITION WHEN INSERTING KEY. I HAD TO CALL A TOW TRUCK AND SINCE THE KEY WOULD NOT TURN IN IGNITION THE MALIBU HAD TO BE DRAGGED ONTO TOW TRUCK WITH WHEELS LOCKED. CAR WAS TOWED TO DEALERSHIP AT TH…
Read full complaint
AFTER EXPERIENCING NUMEROUS STEERING LOCK UP AND KEY NOT TURNING IN IGNITION (LOCKED UP) MY MALIBU WOULD NOT BUDGE OUT OF THE LOCK POSITION WHEN INSERTING KEY. I HAD TO CALL A TOW TRUCK AND SINCE THE KEY WOULD NOT TURN IN IGNITION THE MALIBU HAD TO BE DRAGGED ONTO TOW TRUCK WITH WHEELS LOCKED. CAR WAS TOWED TO DEALERSHIP AT THE COST OF $70.00. AT THE DEALERSHIP THE MALIBU HAD THE IGNITION LOCK CYLINDER AND CASE REPLACED AND REPROGRAMMED THEFT SYSTEM AT (LABOR) $247.50. THE CYLINDER KIT WAS (PARTS) $225.90 AND SUBL CODE NEW CYLINDER WAS (OTHER) $20.00 FOR A TOTAL OF $493.40. WITH MISC. CHARGES OF $5.00 AND SALES TAX AT $29.90 THE TOTAL WAS $528.30. ADD THE ADDITIONAL $70.00 TOWING EXPENSE AND TOTAL IS $598.30. I BELIEVE I AM ENTITLED TO REIMBURSEMENT FOR MY EXPENSES AS THIS HAS BEEN A RECALLED VEHICLE. I EXPERIENCED ON NUMEROUS OCCASIONS A LOCKED IGNITION AND STEERING WHICH CAUSED ME TO HAVE TO SIT AND TRY AND TRY TO GET MY KEY TO TURN THE IGNITION. MANY TIMES I WAS LATE FOR WORK/SCHOOL AS I COULD NOT GET THE KEY TO TURN. I HAD TO CALL FRIENDS AND FAMILY FOR RIDES. *TR
NHTSA ODI #10633357
87,000 miles · Sep 15, 2014
Electrical SystemSteeringCrashInjury
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO DITCH. THE CONTACT SUSTAINED AN INJURY TO THE FOREHEAD AND IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE M…
Read full complaint
TL* THE CONTACT OWNS A 2001 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO DITCH. THE CONTACT SUSTAINED AN INJURY TO THE FOREHEAD AND IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. AFTER THE FAILURE, THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN 14V400 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE WAS 87,000.
NHTSA ODI #10633108
Official recalls
2Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE02064 · Turn Signal Failure
Opened Aug 22, 2002 · Closed Dec 23, 2002
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.ELECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.ELECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.
Exterior Lighting:hazard Flashing Warning Lights:switch
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.ELECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.
Exterior Lighting:turn Signal
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.ELECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.
Exterior Lighting:turn Signal:switch
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.ELECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration