2002 Chevrolet Malibu Classic

MY 2002 CHEVROLET CLASSIC HAS A DANGEROUS CONDITION WHERE THE TURN SIGNAL/HAZARD WARNING FLASHERS BECOME INOPERATIVE. THE CONDITION IS COMPLETELY RANDOM AND OCCURS INTERMITTENTLY. THIS HAS CREATED SURPRISE UNSAFE SITUATIONS WHEN MAKING LANE CHANGES AND LEFT AND RIGHT HAND TURNS. CHEVROLET KNOWS ABOUT THE FAULTY TURN SIGNAL/HAZARD WARNING FLASHERS HOWEVER NO RECALLS HAVE BEEN MADE. IN APRIL 2006 CHEVROLET SENT A SOMEWHAT DISMISSIVE LETTER ABOUT THE CONDITION. HOWEVER THE LETTER CLEARLY STATES THIS IS NOT A RECALL AND DO NOT TAKE YOUR VEHICLE IN FOR SERVICE. AT THAT TIME MY 2002 CHEVROLET CLASSIC DID NOT HAVE THE CONDITION DESCRIBED IN THE LETTER. I FEEL THE LANGUAGE AND INTENT OF THE LETTER WAS CONFUSING AND CREATED OPPORTUNITY FOR CHEVROLET TO DISREGARD THE CUSTOMER.

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. WHILE DRIVING UNKNOWN SPEEDS, THE TURN SIGNAL AND EMERGENCY LIGHT INDICATORS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN MODULE SWITCH NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

2002 CHEVROLET MALIBU LS SEDAN PRESENTED HAS NOTICEABLY WEAK AND INEFFICIENT HEADLIGHTS AND FOG LIGHTS POSING A SAFETY ISSUE. THE FOG LIGHTS ARE NOT EFFECTIVE IN MILDLY FOGGY DRIVING CONDITIONS AT ALL. IN FACT DUE TO SUCH POOR PERFORMANCE, IT IS QUITE DIFFICULT TO DISCERN WHETHER OR NOT THE FOG LIGHTS ARE TURNED ON. HEADLIGHT PERFORMANCE IS POOR WITH MARKEDLY DECREASED LIGHTING EFFICIENCY IN CITY DRIVING AND ON WET ROADS. THE VEHICLE HEADLIGHTS DIM AND OR FLICKER WHEN THE DRIVER DEPRESSES THE BRAKE TO SLOW THE VEHICLE OR COME TO A COMPLETE STOP. CONCERN THAT ON COMING TRAFFIC CAN'T DISCERN BETWEEN HIGH AND LOW BEAMS OR A CONFUSION FROM THE UNINTENDED DIMMING/FLICKERING. VEHICLE ELECTRICAL SYSTEMS HAVE BEEN CHECKED WITH NO PROBLEMS FOUND. ALTERNATOR/GENERATOR CHECK OK, NEW BATTERY CHECK OK, SERPENTINE BELT AND PULLEYS CHECK OK, ALL BULBS, FUSES, AND FUSIBLE LINKS CHECK OK. NEW BULBS TRIED, BUT NO INCREASE IN LIGHTING OUTPUT. VEHICLE TAKEN TO GM SERVICE CENTER IN ZANESVILLE, OHIO. SERVICE TECHNICIAN TEST DROVE THE VEHICLE WITH CUSTOMER PRESENT. SERVICE TECHNICIAN STATED THAT THE PERFORMANCE ISSUE WAS BASICALLY "NORMAL" AND A COMMON CONCERN AMONG MANY CUSTOMERS. SERVICE TECH. WENT ON TO SAY THAT BRAND NEW GM VEHICLES HAVE THE SAME ISSUE, IN FACT HE STATED THAT THEY ARE WORSE. 2002 CHEVROLET MALIBU LS LIGHTING/ELECTRICAL PROBLEM STILL PERSISTS. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT NIGHT DUE TO THE LIGHTING. *TR