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2018 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

31 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports2 injury reports

Visibility/wiper complaints

2 reports
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Mileage unknown · Apr 29, 2021
Exterior LightingVisibility/wiper

I PURCHASED THIS VEHICLE 2 WEEKS AGO NEVER BEEN HAPPIER. MY COMPLAINT IS ABOUT MY HEADLIGHTS THEY HAVE SERIOUS CONDENSATION IN BOTH AND THERE IS ABOUT AN INCH OR 2 OF WATER INSIDE THE HEADLIGHTS. THIS ISSUE IS CAUSING BAD VISIBILITY WITH LOW LIGHTING. I HAVE TRIED EVERYTHING TO KEEP THE WATER OUT AND PROVIDE HEADLIGHTS WITH PROP…

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I PURCHASED THIS VEHICLE 2 WEEKS AGO NEVER BEEN HAPPIER. MY COMPLAINT IS ABOUT MY HEADLIGHTS THEY HAVE SERIOUS CONDENSATION IN BOTH AND THERE IS ABOUT AN INCH OR 2 OF WATER INSIDE THE HEADLIGHTS. THIS ISSUE IS CAUSING BAD VISIBILITY WITH LOW LIGHTING. I HAVE TRIED EVERYTHING TO KEEP THE WATER OUT AND PROVIDE HEADLIGHTS WITH PROPER AIR SO THIS DOESN'T HAPPEN. HOW COME CHEVROLET DIDN'T RECALL THESE HEADLIGHTS DUE TO POOR DESIGN AND IMPROPER VENTILATION. WHAT CAN I DO BESIDES SPEND $200.00 ON 2 NEW ONES?

NHTSA ODI #11414389

45,365 miles · May 13, 2020
Unknown Or OtherVisibility/wiper

WHILE OPERATING VEHICLE ON PUBLIC ROADWAY WHILE UTILIZING THE AC FUNCTION, THE AC EVAPORATOR CATASTROPHICALLY FAILED UNDER THE DASH, STARTLING THE DRIVER & PASSENGER, AND EXPOSING THEM TO HIGH LEVELS OF 1234YF REFRIGERANT IN THE ENCLOSED CABIN. THE AC SYSTEM SUBSEQUENTLY WENT INTO LOW PRESSURE MODE, RENDERING ALL AC FUNCTIONS US…

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WHILE OPERATING VEHICLE ON PUBLIC ROADWAY WHILE UTILIZING THE AC FUNCTION, THE AC EVAPORATOR CATASTROPHICALLY FAILED UNDER THE DASH, STARTLING THE DRIVER & PASSENGER, AND EXPOSING THEM TO HIGH LEVELS OF 1234YF REFRIGERANT IN THE ENCLOSED CABIN. THE AC SYSTEM SUBSEQUENTLY WENT INTO LOW PRESSURE MODE, RENDERING ALL AC FUNCTIONS USELESS SUCH AS DEFROSTING THE WINDSHIELD WHICH HAS CREATED SAFETY ISSUES IN ADDITION TO THE INHALATION OF THE LEAKED REFRIGERANT. THIS STYLE OF FAILURE IS COVERED UNDER SPECIAL COVERAGE ADJUSTMENT - N182186881 EVAPORATOR CORE ICING, LEAK FOR CERTAIN 2016-2018 IMPALA VEHICLES. GM CUSTOMER SERVICE STATES THAT THIS VIN IS NOT COVERED UNDER THIS SPECIAL COVERAGE, EVEN THOUGH THIS IS A SIMILAR FAILURE ON A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE. GM REFUSES TO COVER THIS FAILURE AND REQUESTED THAT THE CUSTOMER CONTACT THE NHTSA TO HELP RESOLVE THE MISSING VIN FROM THE SPECIAL COVERAGE. CUSTOMER IS CURRENTLY SADDLED WITH A $2300 REPAIR BILL FOR A LIFETIME PART THAT HAS FAILED IN 2.4 YEARS AND POSES AN ONGOING SAFETY ISSUE. *TR

NHTSA ODI #11324422

Official recalls

1

18V576000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 30, 2018

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.