NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
300 reports60,000 miles · Apr 12, 2018
Air BagsElectrical SystemVehicle Speed Control
WITH NO PARTICULAR TRIGGER, MY SENSORS STARTED TO FAIL ONE BY ONE. THEN, MY RADIO TOUCH DISPLAY WENT OUT. NOW, MY CAR WILL RANDOMLY SHUTDOWN WHILE DRIVING, GO INTO THEFT MODE, OR HAVE THE ENTIRE DASH SYSTEM MALFUNCTION, LEAVING ME WITH LITTLE TO NO FUNCTIONALITY OTHER THAN STEERING. A DETAILED THREAD OF THE ISSUE AND OTHERS HAVI…
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WITH NO PARTICULAR TRIGGER, MY SENSORS STARTED TO FAIL ONE BY ONE. THEN, MY RADIO TOUCH DISPLAY WENT OUT. NOW, MY CAR WILL RANDOMLY SHUTDOWN WHILE DRIVING, GO INTO THEFT MODE, OR HAVE THE ENTIRE DASH SYSTEM MALFUNCTION, LEAVING ME WITH LITTLE TO NO FUNCTIONALITY OTHER THAN STEERING. A DETAILED THREAD OF THE ISSUE AND OTHERS HAVING THESE ISSUES CAN BE FOUND IN THE FOLLOWING FORUMS. HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-9TH-GEN-DISCUSSION/1585778-BAD-BCM.HTML HTTP://WWW.IMPALAFORUMS.COM/AUDIO-VIDEO-AND-ELECTRONICS/1798162-MYLINK-TOUCH-DISPLAY-SHUT-OFF-AFTER-HITTING-POT-HOLE.HTML
NHTSA ODI #11084785
90,000 miles · Feb 18, 2018
Electronic Stability Control (esc)Power TrainService Brakes
VEHICLE MAKES WINDING NOISE WHEN MAKING RIGHT HAND TURN AND HESITATES TO TAKE OFF WHILE ENTERING TRAFFIC. HAZARD AND CAN CAUSE INJURY OR FATALITY.
NHTSA ODI #11073438
39,500 miles · Feb 14, 2018
Vehicle Speed Control
ON 10/10/2017 MY 2015 IMPALA 2LTZ HAD SUDDEN ACCELERATION, FULL THROTTLE. NO BRAKES, NO EMERGENCY BRAKE, THE ONLY WAY I COULD STOP THE CAR WAS TO PUT IT INTO NEUTRAL ( OVER 90 MPH BY THEN). THEN AGAIN ON 1/25/2018 THE SAME THING HAPPENED AGAIN, SUDDEN ACCELERATION, BY THEN I KNEW I HAD TO PUT IT IN NEUTRAL TO STOP. MY WIFE AND I…
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ON 10/10/2017 MY 2015 IMPALA 2LTZ HAD SUDDEN ACCELERATION, FULL THROTTLE. NO BRAKES, NO EMERGENCY BRAKE, THE ONLY WAY I COULD STOP THE CAR WAS TO PUT IT INTO NEUTRAL ( OVER 90 MPH BY THEN). THEN AGAIN ON 1/25/2018 THE SAME THING HAPPENED AGAIN, SUDDEN ACCELERATION, BY THEN I KNEW I HAD TO PUT IT IN NEUTRAL TO STOP. MY WIFE AND I WERE LUCKY I COULD MANEUVER THE CAR AROUND SEVERAL OTHER VEHICLES AND AVOIDED AN ACCIDENT. BOTH TIMES I WAS ON THE FREEWAY AT FREEWAY SPEEDS WITH THE ADAPTIVE CRUISE CONTROL ENGAGED.
NHTSA ODI #11072972
Mileage unknown · Feb 14, 2018
Air Bags
TAKATA RECALL THE AIR BAG LIGHT IS ON AND THERE IS ALSO A BURNING SMELL COMING FROM THE CAR AND THIS HAPPENS IMMEDIATELY WHEN I START THE CAR UP.
NHTSA ODI #11072943
60,991 miles · Feb 12, 2018
Air Bags
I HAVE HAD MY 2015 IMPALA AT DEALERSHIP TWICE FOR MY AIRBAG SENSOR ON PASSENGER SEAT AND HAVE PAID MONEY OUT OF MY POCKET FOR THIS REPAIR. THIS YEAR AND MODEL CAR HAD A RECALL ON AIRBAGS BUT THE DEALERSHIP SAID EVEN THOUGH IT IS NOT A WEAR AND TEAR ITEM BUT A SAFETY ONE I STILL HAD TO PAY OUT OF MY POCKET. WITH THIS YEAR HAVI…
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I HAVE HAD MY 2015 IMPALA AT DEALERSHIP TWICE FOR MY AIRBAG SENSOR ON PASSENGER SEAT AND HAVE PAID MONEY OUT OF MY POCKET FOR THIS REPAIR. THIS YEAR AND MODEL CAR HAD A RECALL ON AIRBAGS BUT THE DEALERSHIP SAID EVEN THOUGH IT IS NOT A WEAR AND TEAR ITEM BUT A SAFETY ONE I STILL HAD TO PAY OUT OF MY POCKET. WITH THIS YEAR HAVING ISSUES WITH AIRBAG AND THIS BEING THE SEAT SENSOR I BELIEVE THIS SAFETY ISSUE SHOULD BE COVERED, MY TCN NUMBER IS AIN16-53807
NHTSA ODI #11072398
28,600 miles · Feb 12, 2018
StructureUnknown Or Other
I WAS TRAVELING ON THE HIGHWAY (IN MOTION), THERE WAS A VERY LOUD BOOM. THE SUNROOF EXPLODED! THERE WAS NO KNOWN DEBRIS FROM THE ROADWAY AND THE SHATTERED GLASS WAS NOT IN MY VEHICLE; THE SUNROOF SHATTERED OUTWARD.
NHTSA ODI #11072382
35,000 miles · Jan 6, 2018
EngineFire
ENGINE FIRE
NHTSA ODI #11060920
28,000 miles · Dec 6, 2017
Steering
ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AND BODY WEIGHT TO TURN THE WHEEL. SHE HAD THE CAR TOWED TOT HE DEALER,…
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ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AND BODY WEIGHT TO TURN THE WHEEL. SHE HAD THE CAR TOWED TOT HE DEALER, WHO ADVISED THAT THEIR WAS A TOTAL FAILURE OF THE ELECTRONIC STEERING RACK AND PINION SYSTEM, MAKING THE CAR UNSAFE TO DRIVE. FURTHER, THE PARTS NEEDED TO REPAIR THE CONDITION ARE APPARENTLY ON NATIONAL BACK ORDER, AND AS OF THIS WRITING GM/CHEVY IS NOT RESPONDING TO MY DEALERSHIP'S REQUEST FOR AN ETA ON THE NEEDED PARTS. I AM BEING TOLD MY CAR WILL VERY LIKELY BE KEPT THROUGH THE NEW YEAR. I AM VERY CONCERNED AS THIS IS A MAJOR SAFETY ISSUE FOR MY FAMILY. FURTHER, IF THESE PARTS ARE ON BACK ORDER, AND GM IS NOT RESPONDING TO THE DEALER WITH AN ETA, THAT TELLS ME THAT THIS IS LIKELY A WIDE SPREAD PROBLEM. I DO NOT WANT MY CAR 'REPAIRED' WITH A FAULTY DESIGN OR PART THAT MAY FAIL AGAIN, CREATING A DANGEROUS SITUATION.
NHTSA ODI #11052695
39,000 miles · Nov 20, 2017
Vehicle Speed Control
I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 9…
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I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. WILL A CODE APPEAR IF THE PROBLEM LASTED ONLY A FEW SECONDS. GM CLOSED THE CASE.
NHTSA ODI #11047398
63,000 miles · Oct 30, 2017
Fuel/propulsion SystemPower TrainUnknown Or Other
THIRD ISSUE WITH LOSS OF POWER. THIS TIME, STARTED CAR. THE CAR WAS FIGHTING FOR AIR FOR A FEW SECONDS, WITH STABILITRAK AND ENGINE LIGHT ON. I SHUT THE CAR OFF IMMEDIATELY. RESTARTED AFTER A FEW SECONDS. THE ENGINE LIGHT REMAINS ON. SERVICE IS STATING HISTORY SAYS MISFIRE ON 2 CYLINDERS, BUT NO CODE THROWN AND CANNOT DIAGN…
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THIRD ISSUE WITH LOSS OF POWER. THIS TIME, STARTED CAR. THE CAR WAS FIGHTING FOR AIR FOR A FEW SECONDS, WITH STABILITRAK AND ENGINE LIGHT ON. I SHUT THE CAR OFF IMMEDIATELY. RESTARTED AFTER A FEW SECONDS. THE ENGINE LIGHT REMAINS ON. SERVICE IS STATING HISTORY SAYS MISFIRE ON 2 CYLINDERS, BUT NO CODE THROWN AND CANNOT DIAGNOSE. WE CAN GUESS AND PAY $350 FOR THE GUESS, OR NOT GUESS AND PAY $125 FOR THE DIAGNOSTICS THAT WERE RAN. (!!!) WHAT IN THE WORLD...
NHTSA ODI #11041377
Official recalls
3Jul 24, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Sep 9, 2014
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence & remedy
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Aug 8, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Consequence & remedy
Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗