2015 Chevrolet Impala

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB BUTTONS DETACHED, THE VEHICLE SPONTANEOUSLY STARTED, AND THE TRUNK UNLOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) TO INFORM THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 47,060.

FOR SEVERAL MONTHS I WAS HAVING A PROBLEM WITH MY SIDE BLIND ZONE ALERT SYSTEM . DURING DIAGNOSTIC TESTING IT WOULD APPEAR TO BE WORKING. FINALLY THE PROBLEM WAS IDENTIFIED, REPLACED BY THE DEALERSHIP, NO COST TO ME, AND REPLACEMENT IS WARRANTED UP TO 80,000. NOW, A WEEK AFTER HAVING THE BLIND ZONE ALERT SYSTEM REPAIRED ,I STARTED MY CAR, AND NOTED MY DIC , ON THE INSTRUMENT CLUSTER WENT DARK, THE RADIO WENT DEAD, REAR VIEW CAMERA DID NOT WORK ETC, ETC. DROVE APPROX. TEN MILES, PARKED VEHICLE. APPROX. A HOUR LATER, STARTED VEHICLE, DIC IS NOW WORKING. I'M CONCERNED THAT THE ELECTRICAL SYSTEM IS FAULTY. I CONTACTED THE DEALERSHIP, AND THEY STATED, SINCE IT IS NOW WORKING, THERE IS NO WAY OF TELLING WHAT IS WRONG, AS LONG AS IT IS WORKING AGAIN. I'M CONCERNED THAT THE ELECTRICAL SYSTEM WILL FAIL AGAIN AND I MAY BE STRANDED SOMEWHERE. I ONLY HAVE 25,000 MILES ON MY 2015 2LT IMPALA!

WHILE DRIVING, SIDE DETECTION ERROR. ALL GAUGES STARTED JUMPING AROUND AND NOT WORKING. AFTER SHUT OFF CAR AND TRIED TO RESTART, IT WOULDN'T TURN OVER. CHECKED AND BATTERY WAS OK BUT IGNITION WAS ACTING LIKE NO POWER. TOW TRUCK TO THE DEALER. DEALER SAID IT WAS A KNOWN ISSUE AND THEY WOULD REPAIR FOR FREE. THAT WAS 6 WEEKS AGO AND IT IS STILL SITTING AT DEALER BECAUSE THE PART IS ON BACK ORDER. CHEVROLET WILL NOT COVER THE COST OF A RENTAL VEHICLE. I HAVE TALKED TO 4 DIFFERENT PEOPLE (I HAVE KEPT ESCALATING) OVER A 3 WEEK PERIOD - HOWEVER WITH NO RESOLUTION. AFTER MY LAST REQUEST FOR ESCALATION, THEY SAID I WOULD GET A CALL BACK IN 3-5 DAYS. THAT WAS 2 WEEKS AGO AND I'VE NEVER RECEIVED A CALL BACK. DEALERSHIP IS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WILL BE AVAILABLE.

BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.

MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING