2012 Chevrolet Impala

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,500. UPDATED 06/21/16*LJ *TR

WHEN I PURCHASED THIS VEHICLE I HAD A 42 MONTH WARRANTY. SEVERAL MONTHS AFTER MY PURCHASE I NOTICED THAT THE TIRES (ALL 4) WERE DRY ROTTING. SEVERAL MONTHS AFTER THAT THE PASSENGER SIDE HEAD LIGHT WAS FOGGING TO THE POINT IT WAS DIMMING THE HEAD LIGHT. I TOOK THE VEHICLE BACK TO WHERE I PURCHASED THIS AND THE NAME OF THE CHEVROLET DEALER WAS TOM BANNEN AND NOW SERRA CHEVROLET. I COMPLAINED TO GENERAL MOTORS IN MICHIGAN AND THEY TOLD ME TO TAKE THIS BACK TO THE DEALERSHIP. THE CAR WAS TO BE SEEN BY THE SERVICE MANAGER WHICH I DID AND WAS TURNED DOWN AGAIN FOR REPAIRS EVEN WHILE THE CAR WAS STILL UNDER WARRANTY. I THEN FILED A COMPLAINT WITH BBB AND AFTER SEVERAL ATTEMPTS TO RESOLVE THESE ISSUES THE JERK AT SERRA CHEVROLET SAID THAT SERRA CHEVROLET WOULD NOT HONOR ANY WARRANTY THAT WAS GIVEN TO ME BY THE PREVIOUS OWNER, TOM BANNEN. I THINK THAT SERRA CHEVROLET IN MADISON, TN. HAS AND WILL RIP OFF OTHER BUYERS WHO HAD THE WARRANTIES FROM TOM BANNEN. I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS PRODUCT AND TELL ALL MY RELATIVES AND MANY FRIENDS NOT TO BUY FROM THIS RIP OFF ARTIST.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE VEHICLE WOULD INDEPENDENTLY SWITCH TO TRACTION CONTROL MODE. IN ADDITION, AN ABNORMAL SOUND WAS COMING FROM THE BRAKES OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS WIRING HARNESS AND THE WHEEL HUB WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE SERVICE STABILITRAC, SERVICE BRAKE ASSIST, TRACTION CONTROL, AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HUB ASSEMBLY AND SPEED SENSOR CIRCUIT WIRE HARNESS WERE REPAIRED; HOWEVER, THE FAILURE RECURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED. IN ADDITION, THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT FUEL INJECTORS 1, 3, AND 5 MALFUNCTIONED AND FUEL TRAVELED STRAIGHT THROUGH THE EXHAUST SYSTEM. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE REAR EXHAUST. THE DEALER DIAGNOSED THAT INJECTOR PORTS 1, 3, AND 5 NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,168.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ATTEMPTING TO ACCELERATE. THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARING AND HUB ASSEMBLY CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.