2012 Chevrolet Impala

The car has been in the shop twice within 6 months having it. It was towed twice, once for transmission issues and having no power to it at all then it back in the shop for warning lights. I also had it in the shop for about an hour to have a new tire put on it after loosing air. It had to be towed back home for all the brakes being shot and I'm now having an issue with the rear left caliper having a slow leak, the rear left sway bar is also broken in half. The whole entire car has issues and the leasing company and dealership refuse to do anything to help along with not helping me get the payment down. After one thing gets fixed, another thing happens. The suspension is getting bad and has been like that since my fiance and i got the car. The dealership said everything was new and fixed. We had 2 kids in the car and their safety was put at risk as well as others that got in the car. The car is getting to be a death trap for me. the warning lights that were coming on were Service Stabilitrak, Service Brake Assist, Service Trac Control and Service Brake System. These were coming on after I had the car in the shop for the transmission issue. Those lights are now not coming on. My fiance and I were told by the dealership that the brakes were new, nothing mechanically wrong with the car and drives smoothly, this was said before we took the car for a test drive. We were there to buy a car but after we signed the papers, we were told it was a lease.

I HAVE HAD MAJOR FAILURE OF ALL OF THE MAIN FUNCTION COMPONENTS OF THE STEERING AND SUSPENSION. MULTIPLE TIMES I HAVE REPLACED, THE INNER AND OUTER TIE RODS, LL 4 WHEELBEARING ASSEMBLY, SWAY BAR LINKS, CONTROL ARMS, CV AXLES. I HAVE TO REPLACE BRAND NEW TIRES EVERY 6,000 10,000 MILES BECAUSE THE MECHANICAL FAILURES ARE WEARING ON THE RUBBER SO RAPIDLY AND AL WAS AND UNEVENLY. I HAVE NEVER NOT HAD A N ISSUE WITH THIS VEHICLE AND HAVE PUT MORE MONEY IN REPAIRS THEN THE PAYMENT, WHICH ARE MORE THAN WHAT I OWE STILL ON THE REMAINDER (FINANCED). ALSO, THE TRANSMISSION IS FALILING RAPIDLY. I HAVE REPORTED PRIOR ISSUES PRIOR TO THIS DATE. I CANNOT JUSTIFY REPAIRING, MAINTENANCE OR EMERGENCY, A VEHICLE THAT IS LESS THAN THE VALUE OF THE REPAIR COST. GM SHOULD BE ASHAMED AND PUNISHED FOR SUCH CRIMES AGAINST CONSUMERS.

RECENTLY MY CAR MAKES A POP OR LOW CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE LEFT. I'VE LOOKED INTO AND SEE THERE WAS A RECALL ON THE MODEL IN 2012 BUT I HAVEN'T FOUND ANY RECORDS OF MY CAR BEING REPAIRED. I WANT TO KNOW IF MY CAR CAN POSSIBLE BE REPAIRED SINCE THE RECALL FALLS IN LINE WITH A PREVIOUS RECALL. IT HAPPENS WHEN I TURN ALMOST FULL TO THE LEFT WHILE IN MOTION, WHETHER I GO FORWARD OR BACK IT MAKES THE NOISE. I WANT TO KNOW IF I CAN GET THIS REPAIRED FOR FREE. THE CAR HAS BEEN DOING THIS SINCE JUNE 2019 AND I'VE OWNED IT SINCE MAY 2016. I HAVEN'T TRIED TO GET IT FIXED MYSELF DUE TO FUNDS AND I'M WORRIED SOMETHING DANGEROUS MAY HAPPEN AND I HAVE A KID, SO I WANT TO BE SAFE. I ALSO WANT TO KNOW IF IT WAS EVER REPAIRED FOR THE FIRST RECALL

THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS. BUT NOTHING HAS HELPED. AS OF LATE I KEEP GETTING ALIGNMENTS AND REPLACED 2 TIE RODS STRUTS CONTROL ARMS AND WHEEL HUB AND BEARINGS ONLY TO HAVE MY TIRES WEAR DOWN UNEVENLY AND QUICKLY IN 2 WEEKS. I PURCHASED THE TIRES BRAND NEW 6 MONTHS AGO. WITH A NEW WHEELS AND FRONT OUTTER TIE RODS AS WELL (WHICH I AGAIN REPLACED 2 WEEKS AGO). ALSO REPLACED IN 2019; FRONT AND BACK BRAKE ASSEMBLY (SHOES, PADS, ROTORS) FRONT AND BACK (BOTH SIDES) CONTROL ARMS, LEFT AND RIGHT FRONT STRUT AND SPRING ASSEMBLY. NEW CV AXLE AND FRONT HUB BEARINGS FULL ASSEMBLY LEFT AND RIGHT (2 WEEKS AGO)ADDITIONAL LEFT FRONT STRUT AND SPRING ASSEMBLY (2 WEEKS AGO). THIS LIST IS JUST OFF THE TOP OF MY HEAD BECAUSE THERE ARE MORE REPAIRS; TOO MANY. YET, THE CAR KEEPS LOOSING STEERING AND FALLING APART QUICKER EVERY DAY. PLUS, THE INSPECTION EXPIRES NEXT MONTH AND IT DID NOT PASS DUE TO EMMISSIONS SYSTEM ISSUES. IT IS A 2012 & SHOULD NOT BE PROBLEMATIC YET. I ONLY KEEP REPAIRING IT BECAUSE I AM STILL FINANCING SINCE BEING RIPPED OFF BY DEALERSHIP AT 23% APR ON TOP OF OVERCHARGED 2XS BLUE BOOK. WHICH HAS ME FAR TOO UPSIDE DOWN TO TRADE IN OR EVEN SELL PRIVATELY. I WOULDN'T SELL IT TO MY WORSE ENEMY ANYWAY. CHEVROLET SHOULD HAVE TO ANSWER FOR THEIR FAILURE. HARD WORKING PEOPLE PUT TRUST IN MANUFACTURERS AND DEPEND ON THEIR CARS. I MAY LOSE EVERYTHING BECAUSE OF MINE BUT NOT WITHOUT A FIGHT AND LEGAL COUNSEL. MY NEXT STEP IS TO CONTACT A CLASS ACTION LAW FIRM TO PROCURE COUNSEL FOR THESE MATTERS. GMC, THE NHTSA, AND AUTO REPAIR BUSINESSES (IE. FIRESTONE COMPLETE AUTO CARE) WILL BE CONTACTED REGARDING THE ISSUE AS WELL. THANK YOU

THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS. BUT NOTHING HAS HELPED. AS OF LATE I KEEP GETTING ALIGNMENTS AND REPLACED 2 TIE RODS STRUTS CONTROL ARMS AND WHEEL HUB AND BEARINGS ONLY TO HAVE MY TIRES WEAR DOWN UNEVENLY AND QUICKLY IN 2 WEEKS. I PURCHASED THE TIRES BRAND NEW 6 MONTHS AGO. WITH A NEW WHEELS AND FRONT OUTTER TIE RODS AS WELL (WHICH I AGAIN REPLACED 2 WEEKS AGO). ALSO REPLACED IN 2019; FRONT AND BACK BRAKE ASSEMBLY (SHOES, PADS, ROTORS) FRONT AND BACK (BOTH SIDES) CONTROL ARMS, LEFT AND RIGHT FRONT STRUT AND SPRING ASSEMBLY. NEW CV AXLE AND FRONT HUB BEARINGS FULL ASSEMBLY LEFT AND RIGHT (2 WEEKS AGO)ADDITIONAL LEFT FRONT STRUT AND SPRING ASSEMBLY (2 WEEKS AGO). THIS LIST IS JUST OFF THE TOP OF MY HEAD BECAUSE THERE ARE MORE REPAIRS; TOO MANY. YET, THE CAR KEEPS LOOSING STEERING AND FALLING APART QUICKER EVERY DAY. PLUS, THE INSPECTION EXPIRES NEXT MONTH AND IT DID NOT PASS DUE TO EMMISSIONS SYSTEM ISSUES. IT IS A 2012 & SHOULD NOT BE PROBLEMATIC YET. I ONLY KEEP REPAIRING IT BECAUSE I AM STILL FINANCING SINCE BEING RIPPED OFF BY DEALERSHIP AT 23% APR ON TOP OF OVERCHARGED 2XS BLUE BOOK. WHICH HAS ME FAR TOO UPSIDE DOWN TO TRADE IN OR EVEN SELL PRIVATELY. I WOULDN'T SELL IT TO MY WORSE ENEMY ANYWAY. CHEVROLET SHOULD HAVE TO ANSWER FOR THEIR FAILURE. HARD WORKING PEOPLE PUT TRUST IN MANUFACTURERS AND DEPEND ON THEIR CARS. I MAY LOSE EVERYTHING BECAUSE OF MINE BUT NOT WITHOUT A FIGHT AND LEGAL COUNSEL. MY NEXT STEP IS TO CONTACT A CLASS ACTION LAW FIRM TO PROCURE COUNSEL FOR THESE MATTERS. GMC, THE NHTSA, AND AUTO REPAIR BUSINESSES (IE. FIRESTONE COMPLETE AUTO CARE) WILL BE CONTACTED REGARDING THE ISSUE AS WELL. THANK YOU

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL, AND SERVICE STABILITRAK INDICATORS ILLUMINATED. IN ADDITION, AN ABNORMAL GRINDING SOUND WAS HEARD. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, ALL OF THE MESSAGES AND WARNING INDICATORS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SPEED CONTROL SENSOR IN THE FRONT DRIVER'S SIDE WHEEL BEARING WAS FAULTY. THE ENTIRE WHEEL BEARING WAS REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. JACK MCNERNEY CHEVROLET (363 NY-281, TULLY, NY 13159, (315) 238-5110) WAS CONTACTED AND WANTED TO CHARGE THE CONTACT OVER $100 TO PERFORM THE SAME DIAGNOSTIC TEST AS THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

SINCE 2017, UPON STARTING MY CAR I GET ALL OF THE FOLLOWING ALERT MSGS "SERVICE STABILITRAK", *SERVICE BRAKE ASSIST" AND "SERVICE TRACTION CONTROL" ON MY DASHBOARD. I'VE HAD THE CAR INTO LES SCHWAB AND ERROR CODE DIAGNOSTICS DONE BOTH BEFORE AND AFTER BOTH FRONT HUB ASSEMBLIES WERE REPLACED. THE SAME SERVICE MESSAGES STILL CONTINUE TO APPEAR ON THE DASH. LES SCHWAB HAS CHECKED THE HUB SENSOR WIRES REPEATEDLY AND ALL ERROR CODES AND FIND THEM TO BE OK. THEY FIND THE CAR TO STILL HAVE A CRUNCHING NOISE COMING FROM THE FRONT END OF THE CAR, MOST MARKEDLY WHEN TURNING THE WHEEL TO THE LEFT, BUT CAN ALSO BE HEARD WHEN THERE IS A DROP IN ELEVATION, AS WHEN EXISTING A PARKING LOT INTO A SLIGHTLY LOWER ROADWAY. ON JUNE 14,2019, WHILE THE CAR WAS IN MOTION AND TURNING RIGHT AT A STOPLIGHT, THE SAME SITUATION OCCURRED AS HAS WHEN I MAKE A LEFT TURN. THE CAR SUDDENLY ACTED AS THOUGH THE BRAKES WERE BEING APPLIED VERY HARD AND THEN THE CAR HALTED BRIEFLY WITH TRAFFIC BEHIND ME AS THOUGH IT WOULD STALL OUT. I APPLIED THE ACCELERATOR TILL I FORCED THE CAR TO MOVE AROUND THE CORNER AND AFTER ABOUT A MINUTE OF FIGHTING BRAKING RESISTANCE, I WAS ABLE TO REGAIN NORMAL 40 MPH SPEED WITH THE FLOW OF TRAFFIC. THIS OCCURRED ON DRY PAVEMENT WITH NO PRECIPITATION. OUTSIDE TEMPERATURE WAS AROUND 100 DEGREES. BEST DRIVING CONDITIONS WITH NO ROUGH ROADWAY. LES SCHWAB SAID THE PROBLEM WITH THE HUB SENSOR AND LEFT TURNING IS A KNOWN PROBLEM TO THEM AND SAID THEY WISH IT WOULD BE MADE A RECALL ITEM AS IT IS A COMMON PROBLEM NOW. I DON'T FEEL SAFE DRIVING THIS CHEVY IMPALA. LOVE MY CAR BUT WON'T TAKE A CHANCE ON PURCHASING SAME MAKE AND MODEL. I WASN'T SO SURPRISED WHEN RESEARCHING THESE ISSUES ON THE INTERNET TO FIND HUGE NUMBER OF OWNER'S HAVING THE SAME PROBLEMS.