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2012 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

204 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports5 fire reports12 injury reports

Power Train complaints

27 reports
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6,206 miles · Apr 8, 2014
Power Train

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION REMAINED IN 4TH GEAR AND WOULD NOT SHIFT INTO 5TH OR 6TH GEAR AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO INDICATED THAT ON MULTIPLE OCCASIONS W…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION REMAINED IN 4TH GEAR AND WOULD NOT SHIFT INTO 5TH OR 6TH GEAR AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO INDICATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HIGH SIDE OF THE TRANSMISSION WAS DEFECTIVE. THE BODY CONTROL MODULE AND THE SL-N MODULE WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AFTER THE REPAIRS WERE PERFORMED AND THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED FOLLOWED BY THE DISABLING LINK SENSOR BEFORE THE POWER STEERING AND BRAKES MALFUNCTIONED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE ENGINE, AND THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,206.

NHTSA ODI #10578285

2,400 miles · Mar 30, 2014
Power TrainSteering

WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AND ATTEMPTED TO RESTART THE CAR IT MADE A TERRIBLE BANGING CLUNKING NOI…

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WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AND ATTEMPTED TO RESTART THE CAR IT MADE A TERRIBLE BANGING CLUNKING NOISE.I CALLED THE DEALER AND TOLD THEM WAITED 15 MINUTES LATER THE CAR STARTED.THS REALLY NEEDS TO BE INVESTIGATED AS I COULD HAVE CAUSED ARE BEEN INVOLVED IN A ACCIDENT. I'M VERY AFRAID TO DRIVE MY CAR. I TOOK THE CAR IN LATER TO DEALER THEY KEPT IT UNTIL FRIDAY PROVIDED ME A LOANER THEY CLAIMED THEY DROVE IT AND IT DIDN'T ACT UP. BUT ITS NOT LIKE THEY DROVE IT ALL DAY I'M EXTREMELY UPSET AND DISAPPOINTED IN THIS MATTER. I FEEL THEY DISCOUNTED WHAT I SAID.THIS COULD OCCUR WHILE A TEENAGER ARE ELDERLY PERSON IS DRIVING. PLEASE PLEASE LOOK INTO THIS MATTER. *TR

NHTSA ODI #10575710

39,504 miles · Dec 31, 2013
Power Train

AT TIMES, THE VEHICLE JERKS WHILE SHIFTING. I HAVE EXPERIENCED HEAVY JOLTING, ROUGH SHIFTING, ESPECIALLY DURING LOW SPEEDS. WHILE ON HIGHWAY OR DURING STRONG ACCELERATION, CAR SHIFTS GREAT. MOSTLY THE ISSUES ARE DURING DOWNSHIFTS OR LOW SPEED SHIFTS. TOOK TO CHEVROLET DEALERSHIP, WAS TOLD A FACTORY RESET MAY HELP ADJUST TO DRIVI…

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AT TIMES, THE VEHICLE JERKS WHILE SHIFTING. I HAVE EXPERIENCED HEAVY JOLTING, ROUGH SHIFTING, ESPECIALLY DURING LOW SPEEDS. WHILE ON HIGHWAY OR DURING STRONG ACCELERATION, CAR SHIFTS GREAT. MOSTLY THE ISSUES ARE DURING DOWNSHIFTS OR LOW SPEED SHIFTS. TOOK TO CHEVROLET DEALERSHIP, WAS TOLD A FACTORY RESET MAY HELP ADJUST TO DRIVING STYLES. WE BOUGHT CAR USED WITH 35000 MILES. THIS DID NOT HELP. NOT EVEN SURE IF THIS IS AN OPTION. NO CHECK ENGINE LIGHTS OR ANYTHING. DEALERSHIP CANNOT LOCATE PROBLEM. SAYS TRANSMISSION TAKES SOME GETTING USED TO. AWESOME CAR, JUST WISH THIS PROBLEM WAS CORRECTED. *TR

NHTSA ODI #10558049

6,000 miles · Dec 28, 2013
Power Train

AT SPEEDS 15 MPH AND ABOVE AFTER DECELERATING THEN ACCELERATING TRANSMISSION WILL MAKE A NOISE RANGING FROM A CLINK, CLANK, CLUNK TO A BANGING JOLT AS IF THE CAR HAS BEEN REAR ENDED. THE MORE PRESSURE ON ACCELERATION AND THE LOWER THE GEAR THE LOUDER THE NOISE AND THE GREATER THE JOLT. DEALERSHIP STATES TRANSMISSION IS OPERATI…

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AT SPEEDS 15 MPH AND ABOVE AFTER DECELERATING THEN ACCELERATING TRANSMISSION WILL MAKE A NOISE RANGING FROM A CLINK, CLANK, CLUNK TO A BANGING JOLT AS IF THE CAR HAS BEEN REAR ENDED. THE MORE PRESSURE ON ACCELERATION AND THE LOWER THE GEAR THE LOUDER THE NOISE AND THE GREATER THE JOLT. DEALERSHIP STATES TRANSMISSION IS OPERATING PROPERLY. *TR

NHTSA ODI #10557531

3,220 miles · Jul 1, 2013
Power Train

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, SHE WAS UNABLE TO SHIFT THE GEAR INTO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,220. *TR

NHTSA ODI #10522608

50 miles · Jan 7, 2013
EnginePower Train

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, ENGINE VIBRATIONS WERE EXPERIENCED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR BUT THE TECHNICIAN WAS UNSURE OF WHAT COMPONENT FAILED OR HOW TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOU…

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, ENGINE VIBRATIONS WERE EXPERIENCED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR BUT THE TECHNICIAN WAS UNSURE OF WHAT COMPONENT FAILED OR HOW TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 12,000. UPDATED 3/14/13 *CN

NHTSA ODI #10491646

Mileage unknown · Dec 13, 2011
Power TrainCrashInjury

CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MILES ON THE ODOMETER. *TR

NHTSA ODI #10439689

Official recalls

3

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

11V398000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.

Consequence & remedy

Consequence: POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.