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2012 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

204 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports5 fire reports12 injury reports

Power Train complaints

27 reports
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19,500 miles · Sep 19, 2016
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. AFTER STARTING THE ENGINE AND SWITCHING THE SHIFTER TO THE DRIVE POSITION, THE VEHICLE SUDDENLY WENT IN REVERSE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE …

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TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. AFTER STARTING THE ENGINE AND SWITCHING THE SHIFTER TO THE DRIVE POSITION, THE VEHICLE SUDDENLY WENT IN REVERSE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,500. UPDATED 12/13/16*LJ UPDATED 12/15/16.*JB

NHTSA ODI #10907528

40,000 miles · Apr 23, 2016
Power Train

GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL DEALER INSPECTION FOUND NO ISSUE. ON STAR DIAGNOSTICS REVEALED NOTHI…

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GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL DEALER INSPECTION FOUND NO ISSUE. ON STAR DIAGNOSTICS REVEALED NOTHING. ABOVE 5MPH NO SYMPTOMS AT ALL. DEALER WILL REINSPECT NEXT WEEK.

NHTSA ODI #10861072

32,000 miles · Apr 2, 2016
Power Train

WHEN BACKING OUT OF PARKING SPACE TURNING RIGHT AND THEN TURNING LEFT, IT SOUNDS LIKE GRINDING METAL AND THE CAR STARTS JERKING UNTIL THE WHEELS ARE TURNED STRAIGHT AND THEN IT'S OK AGAIN IT IS REALLY LOUD. I TOOK IT TO THE DEALER BUT IT WOULDN'T DO IT FOR THEM.

NHTSA ODI #10853092

Mileage unknown · Nov 17, 2015
Power Train

CLUNKING SOUND FROM TRANSMISSION DIFFERENTIAL...WHEN YOU PULL OUT FROM A STOP YOU GET A CLUCKING NOISE AND THE CAR CANNOT GO...SOMETHING IS GRABBED..PULLING ONTO A CITY STREET OR GOING IN REVERSE FROM DRIVEWAY..MECHANIC HAS BEEN UNABLE TO FIND PROBLEM AFTER 5 ATTEMPTS.

NHTSA ODI #10794454

25,000 miles · Apr 17, 2015
EngineFuel/propulsion SystemPower Train

GM SERVICE BULLETIN ID: 3650687. *TR

NHTSA ODI #10706236

49,000 miles · Mar 30, 2015
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train

CAR CUT OFFS WHEN PUT INTO DRIVE CAR CUTS OFF WHILE DRIVING. RPM ODOMETER STOPS WORKING. CHECK ENGINE LIGHT COMES ON REDUCE ENGINE POWER. STABILITY TRACK AND ABS STOP CAR FROM TURNING. GM DEALER SAID ITS BATTERY TERMINAL WIRES AND A NEW BATTERY CHANGED BOTH AND SAME ISSUE. FUEL PRESSURE SENSOR KEEPS GOING BAD REPLACED TWICE. CAR…

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CAR CUT OFFS WHEN PUT INTO DRIVE CAR CUTS OFF WHILE DRIVING. RPM ODOMETER STOPS WORKING. CHECK ENGINE LIGHT COMES ON REDUCE ENGINE POWER. STABILITY TRACK AND ABS STOP CAR FROM TURNING. GM DEALER SAID ITS BATTERY TERMINAL WIRES AND A NEW BATTERY CHANGED BOTH AND SAME ISSUE. FUEL PRESSURE SENSOR KEEPS GOING BAD REPLACED TWICE. CAR IS CHOKING ON TO MUCH FUEL ROTTEN EGGS SMELL COMING FROM EXHAUST. CAR IS VERY DANGEROUS TO DRIVE HAS CUT OFF ON ME IN TRAFFIC TO MANY TIMES NOW. ONCE AND IF PROBLEMS ARE EVER FOUND THEIR NEEDS TO BE A RECALL TO PREVENT INJURY OR DEATH. *TR

NHTSA ODI #10702751

18,120 miles · Jan 11, 2015
EnginePower TrainSteering

ACCELERATOR RESPONSE TIME TAKES TOO LONG TO RE-ACCELERATE . AFTER LETTING OFF GAS THEN RE-APPLYING PEDAL WHILE DRIVING, RESPONSE TIME SHOULD BE 800 MILI SECONDS FOR AN ELECTRONIC ACCELERATOR BUT , IT IS WAY LONGER AND MAKES CAR BACKFIRE AT TIMES IF I HOLD PEDAL AFTER THE LAG IN RESPONSE . THIS CAUSES CAR TO LUNGE AND COULD CAU…

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ACCELERATOR RESPONSE TIME TAKES TOO LONG TO RE-ACCELERATE . AFTER LETTING OFF GAS THEN RE-APPLYING PEDAL WHILE DRIVING, RESPONSE TIME SHOULD BE 800 MILI SECONDS FOR AN ELECTRONIC ACCELERATOR BUT , IT IS WAY LONGER AND MAKES CAR BACKFIRE AT TIMES IF I HOLD PEDAL AFTER THE LAG IN RESPONSE . THIS CAUSES CAR TO LUNGE AND COULD CAUSE ME TO GET REAR ENDED OR DAMAGE ENGINE. SECOND, RUBBING GRINDING NOISE (NOT LOUD) FROM RIGHT FRONT AND MORE NOTICEABLE WHILE TRAVELING AT 35-40 MPH AROUND A LEFT BEND IN ROAD OR BY MOVING STEERING WHEEL TO LEFT ABOUT AN INCH WHILE DRIVING STRAIGHT DOWN ROAD. DEALER CLAIMED NO PROBLEM FOUND ON EITHER ISSUE , ALTHOUGH THEY CLAIMED TO HAVE REPLACED A STRUT BEARING ON RIGHT FRONT. THERE MUST HAVE BEEN A PREVIOUS ISSUE JUDGING BY THE WORN TIRE BEFORE I PURCHASED CAR. I FIGURED IT WAS AN ALIGNMENT PROBLEM THAT MAY HAVE BEEN FIXED BECAUSE CAR DIDN'T PULL TO ONE SIDE AND DROVE STRAIGHT , BUT APPARENTLY THERE IS STILL AN ISSUE AND NOISE IS SLOWLY GETTING MORE NOTICEABLE UNLESS I'M JUST TUNED INTO IT. *TR

NHTSA ODI #10671647

21,927 miles · Aug 8, 2014
Power TrainSteering

REPLACED FRONT WHEEL DRIVE INTERMEDIATE SHAFT AND RIGHT SIDE TRANSAXLE SEAL. *TR

NHTSA ODI #10621022

20,545 miles · May 14, 2014
Power TrainSteering

FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR

NHTSA ODI #10588296

20,150 miles · May 1, 2014
Power Train

FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 1780…

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FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 17804457 (1), PLUS THE FOLLOWING PARTS:17804457(1)-CORE RETURN, 24264377 (1)- SEAL KIT, 25886620(2)- GASKET,10333578(1) - GASKET, 12609163(1) - GASKET. IT IS A WARRANTY CLOVERED PART. *TR

NHTSA ODI #10585937

Official recalls

3

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

11V398000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.

Consequence & remedy

Consequence: POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.