Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
460–25K
5825–50K
3850–75K
3175–100K
24100–150K
7150K+
204 reports with mileage · 54 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Passenger dim headlight keeps going out causing a unsafe issue. The plug gets hot and is damaged.A service bulletin was put out on this issue in 2014 so gm has known that this was a problem for a long time. I read several complaints on this issue and can't understand why a recall has not been issued unless gm thinks that it is …
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Passenger dim headlight keeps going out causing a unsafe issue. The plug gets hot and is damaged.A service bulletin was put out on this issue in 2014 so gm has known that this was a problem for a long time. I read several complaints on this issue and can't understand why a recall has not been issued unless gm thinks that it is safe to drive with one headlight. I know from experience that our state police department doesn't think that it is since I just got a warning because my headlight was out again.
NHTSA ODI #11443397
13,000 miles · Oct 1, 2020
Exterior Lighting
ALL MY LIGHTS INSIDE AND OUTSIDE FLICKER. ALSO PANEL LIGHTS DOOR LIGHTS OVERHEAD LIGHTS MAP LIGHTS.
NHTSA ODI #11362186
40,000 miles · Aug 27, 2019
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
WHILE DRIVING 30 MPH ON CITY STREETS GOING STRAIGHT WITH A SLIGHT INCLINE THE A/C AND RADIO POWERED ON AND OFF SEVERAL TIMES. WHEN STOPPED AT A STOP LIGHT THE DOORS UNLOCKED AND "SERVICE STABILITRAK" FLASHED ON AND OFF THE DASH, THE RADIO POWERED DOWN, AND THE A/C TURNED OFF. AFTER A FEW SECOND EVERYTHING WENT BACK TO NORMAL. …
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WHILE DRIVING 30 MPH ON CITY STREETS GOING STRAIGHT WITH A SLIGHT INCLINE THE A/C AND RADIO POWERED ON AND OFF SEVERAL TIMES. WHEN STOPPED AT A STOP LIGHT THE DOORS UNLOCKED AND "SERVICE STABILITRAK" FLASHED ON AND OFF THE DASH, THE RADIO POWERED DOWN, AND THE A/C TURNED OFF. AFTER A FEW SECOND EVERYTHING WENT BACK TO NORMAL. NO CHECK ENGINE LIGHTS CAME ON AT ALL. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.
NHTSA ODI #11246694
107,000 miles · Mar 31, 2019
Electronic Stability Control (esc)Exterior Lighting
FIRST ITEM,DRIVING STABILITY LIGHT CAME ON TWICE HOW TO GO TO DEALERSHIP FOR REPAIR.SECOND ITEM, PASSENGER SIDE LOW BEAM LIGHT ISSUE, REPLACE BULB THREE TIMES CAN'T IDENTIFY PROBLEM WITH THE CONNECTION OR WIRING ISSUE. TO REPLACE BULB, REQUIRES REMOVAL OF FRONT END BUMPER IN ORDER TO COMPLETE PROJECT. PROBLEM OCCURRED WHILE NIG…
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FIRST ITEM,DRIVING STABILITY LIGHT CAME ON TWICE HOW TO GO TO DEALERSHIP FOR REPAIR.SECOND ITEM, PASSENGER SIDE LOW BEAM LIGHT ISSUE, REPLACE BULB THREE TIMES CAN'T IDENTIFY PROBLEM WITH THE CONNECTION OR WIRING ISSUE. TO REPLACE BULB, REQUIRES REMOVAL OF FRONT END BUMPER IN ORDER TO COMPLETE PROJECT. PROBLEM OCCURRED WHILE NIGHT DRIVING ON HIGHWAY.
NHTSA ODI #11192727
86,000 miles · Nov 11, 2018
Exterior Lighting
MY LOW BEAM HEADLIGHTS QUIT WORKING.
NHTSA ODI #11150859
96,000 miles · Jul 24, 2018
Air BagsElectrical SystemExterior Lighting
WHEN DRIVING SUDDEN JERKS OF EXTRA POWER THEN SOMETIMES LOWER POWER/ ALOT OF CLICKING WHEN IM NOT IN THE CAR AND EVERYTIME I OPEN THE DOOR OR TURN OFF THE CAR. LIGHTA FLICKER WHEN ROLLING THE WINDOWS UP OR DOWN AND JUST WHEN THEY WANT RO
NHTSA ODI #11113401
60,300 miles · Apr 10, 2018
Exterior Lighting
2012 IMPALA THE PASSENGER SIDE LOWBEAM HEADLIGHT KEEPS GOING OUT, AFTER REPLACING THE BULB IT GOES OUT AGAIN INSTANTLY. SOME KIND OF ELECTRICAL ISSUE I'M GUESSING. CAN BE DANGEROUS AND GETTING PULLED OVER FOR IT BY THE POLICE IS NOT FUN.
NHTSA ODI #11084256
20,000 miles · Apr 9, 2016
Exterior LightingUnknown Or Other
WHEN I PURCHASED THIS VEHICLE I HAD A 42 MONTH WARRANTY. SEVERAL MONTHS AFTER MY PURCHASE I NOTICED THAT THE TIRES (ALL 4) WERE DRY ROTTING. SEVERAL MONTHS AFTER THAT THE PASSENGER SIDE HEAD LIGHT WAS FOGGING TO THE POINT IT WAS DIMMING THE HEAD LIGHT. I TOOK THE VEHICLE BACK TO WHERE I PURCHASED THIS AND THE NAME OF THE CHEVR…
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WHEN I PURCHASED THIS VEHICLE I HAD A 42 MONTH WARRANTY. SEVERAL MONTHS AFTER MY PURCHASE I NOTICED THAT THE TIRES (ALL 4) WERE DRY ROTTING. SEVERAL MONTHS AFTER THAT THE PASSENGER SIDE HEAD LIGHT WAS FOGGING TO THE POINT IT WAS DIMMING THE HEAD LIGHT. I TOOK THE VEHICLE BACK TO WHERE I PURCHASED THIS AND THE NAME OF THE CHEVROLET DEALER WAS TOM BANNEN AND NOW SERRA CHEVROLET. I COMPLAINED TO GENERAL MOTORS IN MICHIGAN AND THEY TOLD ME TO TAKE THIS BACK TO THE DEALERSHIP. THE CAR WAS TO BE SEEN BY THE SERVICE MANAGER WHICH I DID AND WAS TURNED DOWN AGAIN FOR REPAIRS EVEN WHILE THE CAR WAS STILL UNDER WARRANTY. I THEN FILED A COMPLAINT WITH BBB AND AFTER SEVERAL ATTEMPTS TO RESOLVE THESE ISSUES THE JERK AT SERRA CHEVROLET SAID THAT SERRA CHEVROLET WOULD NOT HONOR ANY WARRANTY THAT WAS GIVEN TO ME BY THE PREVIOUS OWNER, TOM BANNEN. I THINK THAT SERRA CHEVROLET IN MADISON, TN. HAS AND WILL RIP OFF OTHER BUYERS WHO HAD THE WARRANTIES FROM TOM BANNEN. I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS PRODUCT AND TELL ALL MY RELATIVES AND MANY FRIENDS NOT TO BUY FROM THIS RIP OFF ARTIST.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.
Consequence & remedy
Consequence: POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year
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