← New search

2011 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

410 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports5 fire reports19 injury reports

What owners actually said

505 reports
Mileage unknown · Feb 5, 2015
Electrical System

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299.* LD THE CONSUMER STATED THERE WERE THREE SETS OF KEYS TO THE VEHICLE. HOWEVER, GM STATED THEY WOULD ONLY CORRECT TWO KEYS UNDER THE RECALL. *JB

NHTSA ODI #10662816

77,000 miles · Feb 3, 2015
Power Train

TRANSMISSION DISENGAGED WHILE DRIVING. HAD TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. WOULD NOT RE-ENGAGE FROM PARK, NEUTRAL, OR ANY OTHER GEAR. HAD TO SHUT THE CAR OFF AND LET IT SIT. TRANSMISSION REPAIR SHOP SAID THE TRANSMISSION IS SHOT. NO WARNING - NO CHECK ENGINE LIGHT, NOTHING. *TR

NHTSA ODI #10680801

103,000 miles · Feb 2, 2015
Service Brakes

TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTERWARD THE STABILITRAC LIGHT CAME, ENGINE POWER WAS REDUCED AND I WAS BARELY ABLE TO GET VEHICLE HOME AS THE ENGINE HAD NO POWER, BARELY ENOUGH TO GET THE VEHICLE TO MOVE FORWARD.THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE SOMEONE TO PANIC AND CRASH MAY OCCUR. MY WIFE AND …

Read full complaint

TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTERWARD THE STABILITRAC LIGHT CAME, ENGINE POWER WAS REDUCED AND I WAS BARELY ABLE TO GET VEHICLE HOME AS THE ENGINE HAD NO POWER, BARELY ENOUGH TO GET THE VEHICLE TO MOVE FORWARD.THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE SOMEONE TO PANIC AND CRASH MAY OCCUR. MY WIFE AND I OWN A COLLISION APPRAISAL BUSINESS AND HAVE PROCESSED APPROX 60,000+ CLAIMS FOR VARIOUS NATIONAL INSURANCE COMPANIES. I ALSO BELIEVE THAT THIS SAME CONDITION HAS POSSIBLY BEEN THE CAUSE OF SOME OF THOSE CLAIMS AS I THINK BACK ABOUT INSURED COMPLAINING ABOUT BRAKE ISSUES, LOSS OF ENG POWER AND NOW I SEE THAT SAME CONDITION AND ISSUE ON MY OWN VEHICLE. I REALLY BELIEVE THAT THIS SHOULD BE INVESTIGATED AND FULLY CHECKED INTO AS THIS IS A VERY DANGEROUS PROBLEM. *TR

NHTSA ODI #10680737

58,000 miles · Jan 30, 2015
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM MADE AN ABNORMAL NOISE. THE FAILURE CAUSED THE INTERIOR OF THE VEHICLE TO BECOME EXTREMELY HOT AND OCCURRED WHETHER THE VEHICLE WAS ON OR OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIA…

Read full complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM MADE AN ABNORMAL NOISE. THE FAILURE CAUSED THE INTERIOR OF THE VEHICLE TO BECOME EXTREMELY HOT AND OCCURRED WHETHER THE VEHICLE WAS ON OR OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUXILIARY MOTOR POWER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI #10679945

Mileage unknown · Jan 28, 2015
Electrical System

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF …

Read full complaint

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10679402

Mileage unknown · Jan 28, 2015
Electrical SystemSuspension

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299 AND 12104. *LD THE CONSUMER LEARNED OF THE IGNITION SWITCH AND LOWER CONTROL ARM RECALL. HOWEVER, THE DEALER STATED THEY WOULD ONLY ADDRESS THE IGNITION SWITCH RECALL, BECAUSE THEY HAD NOT BEEN NOTIFIED OF ANY OTHER RECALLS OR PROBLEMS WITH THE SUSPENSION. THE…

Read full complaint

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299 AND 12104. *LD THE CONSUMER LEARNED OF THE IGNITION SWITCH AND LOWER CONTROL ARM RECALL. HOWEVER, THE DEALER STATED THEY WOULD ONLY ADDRESS THE IGNITION SWITCH RECALL, BECAUSE THEY HAD NOT BEEN NOTIFIED OF ANY OTHER RECALLS OR PROBLEMS WITH THE SUSPENSION. THE CONSUMER STATED FROM TIME TO TIME, WHEN SHE TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THERE WAS A NOISE SIMILAR TO THE TIRE RUBBING THE FENDER. *JB

NHTSA ODI #10662810

103,000 miles · Jan 24, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control

I TURNED MY CAR ON TO LET IT WARM UP AFTER WORK, THEN STARTED DRIVING HOME. THEN SOME LIGHTS POPPED ON. IT SAID SERVICE STABILITITRAK. IT SAID THAT IT WAS REDUCING ENGINE POWER. SERVICE CONTROL SOON. IT WAS VERY SCARY DRIVING HOME. THE CAR WOULD TAKE OFF BY ITSELF AND IT FELT LIKE IT WAS STALLING OUT. ITS A FAIRLY NEWER CAR 2011…

Read full complaint

I TURNED MY CAR ON TO LET IT WARM UP AFTER WORK, THEN STARTED DRIVING HOME. THEN SOME LIGHTS POPPED ON. IT SAID SERVICE STABILITITRAK. IT SAID THAT IT WAS REDUCING ENGINE POWER. SERVICE CONTROL SOON. IT WAS VERY SCARY DRIVING HOME. THE CAR WOULD TAKE OFF BY ITSELF AND IT FELT LIKE IT WAS STALLING OUT. ITS A FAIRLY NEWER CAR 2011, I SHOULDN'T BE HAVING THESE ISSUES. *TR

NHTSA ODI #10678690

67,000 miles · Jan 18, 2015
Electronic Stability Control (esc)Engine

WHILE DRIVING ALONG A CURVY RIVER ROAD MY CHECK ENGINE LIGHT , MY TRACTION CONTROL AND THE STABILIZE LIGHT CAME OUT. THEN THE ENGINE REDUCED POWER. BARELY MADE IT HOME. WAITED FOR A FEW MINUTES RESTATED THE CAR AND IT RAN NORMAL BUT STILL FEEL THE CAR HESITATE. EVERY TIME I DRIVE IT I WORRY THAT ITS CONING TO DO IT AGAIN. I LIV…

Read full complaint

WHILE DRIVING ALONG A CURVY RIVER ROAD MY CHECK ENGINE LIGHT , MY TRACTION CONTROL AND THE STABILIZE LIGHT CAME OUT. THEN THE ENGINE REDUCED POWER. BARELY MADE IT HOME. WAITED FOR A FEW MINUTES RESTATED THE CAR AND IT RAN NORMAL BUT STILL FEEL THE CAR HESITATE. EVERY TIME I DRIVE IT I WORRY THAT ITS CONING TO DO IT AGAIN. I LIVE IN THE PART OF THE COUNTY THAT GETS SNOW AND AM WORRIED ITS GOING TO HAPPEN DURING A STORM, THIS NEEDS TO BE ADDRESSED. *TR

NHTSA ODI #10676338

77,000 miles · Jan 16, 2015
Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE…

Read full complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ODI #10672961

9,500 miles · Jan 15, 2015
Electrical SystemPower Train

ODOMETER AND TRANSMISSION POSITION WENT BLANK. *TR

NHTSA ODI #10672826

Official recalls

2

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.