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2011 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

410 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports5 fire reports19 injury reports

What owners actually said

505 reports
Mileage unknown · Feb 19, 2015
Electrical SystemSuspensionUnknown Or Other

I MADE AN APPOINTMENT WITH THE CHEVY DEALER AFTER RECEIVING THE RECALL NOTICE. WHEN WE TOOK THE CAR IN AS INSTRUCTED, WE WERE TOLD THEY DID NOT HAVE TIME. BUT THEY DID HAVE TIME TO TRY TO SELL US SOME SERVICES FROM THEM. WHAT IS THE COMPANIES RESPONSIBILITY TO FIX OUR CAR? *TR

NHTSA ODI #10684221

95,620 miles · Feb 18, 2015
EngineService BrakesVehicle Speed Control

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE…

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2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

NHTSA ODI #10684024

95,620 miles · Feb 18, 2015
EngineSteeringVehicle Speed Control

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE…

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2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

NHTSA ODI #10684014

47,000 miles · Feb 16, 2015
Electronic Stability Control (esc)SteeringVehicle Speed Control

DRIVING AT APPROX 35 MPH, MY CAR SHOWED SERVICE STABILITRACK / SERVICE TRACTION CONTROL / VEHICLE IN REDUCED POWER. I DID HAVE REDUCED POWER, COULD NOT GO ANY FASTER THAN 15 OR 20 MPH. I CONTINUED DOWN THE ROAD ANOTHER BLOCK AND WITHOUT WARNING, THE CAR SHUTS DOWN WHILE GOING DOWN A SLIGHT GRADE,, WHICH CAUSE STEERING TO BECOME …

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DRIVING AT APPROX 35 MPH, MY CAR SHOWED SERVICE STABILITRACK / SERVICE TRACTION CONTROL / VEHICLE IN REDUCED POWER. I DID HAVE REDUCED POWER, COULD NOT GO ANY FASTER THAN 15 OR 20 MPH. I CONTINUED DOWN THE ROAD ANOTHER BLOCK AND WITHOUT WARNING, THE CAR SHUTS DOWN WHILE GOING DOWN A SLIGHT GRADE,, WHICH CAUSE STEERING TO BECOME VERY HARD TO USE ALONG WITH LITTLE TO NO BRAKING, I ENDED UP GOING THRU A STOP SIGN AT THE BOTTOM OF THE GRADE BECAUSE OF LACK OF BRAKING POWER, LUCKILY NO VEHICLES WERE COMING, I GOT THE VEHICLE STOPPED, AND LOOKED AT THE DISPLAY, IT SAID IGNITION DISABLED, SERVICE THROTTLE. BY THE VEHICLE SHUTTING DOWN THAT IS A SAFETY ISSUE, THE VEHICLE SHOULD NEVER SHUT DOWN MAKING STEERING AND BRAKING ALMOST IMPOSSIBLE, IF IT FINDS AN ISSUE WITH THE THROTTLE, IT SHOULD JUST DISABLE THE THROTTLE SO I CAN STEER AND BRAKE WITHOUT PROBLEM. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES WITHOUT SUCCESS, THE 4TH TIME I TRIED THE VEHICLE DID START BACK UP AND WAS ABLE TO CONTINUE TO WORK, BUT WAS DID NOT SEEM TO BE RUNNING RIGHT AND CHECK ENGINE LIGHT STAYED ON. *TR

NHTSA ODI #10683685

114,694 miles · Feb 15, 2015
EngineService BrakesSteering

REDUCED ENGINE SIGNAL CAME ON SHORTLY AFTER SERVICE TRACTION, BRAKES, STEERING, CAME ON THEN CAR SHUT OFF NO POWER TO ANYTHING. BRAKES, STEERING NOTHING WORKED. PUT CAR IN NEUTRAL TO TRY A RESTART NOTHING. GOT CAR TO A COMPLETE STOP TOOK THE KEY OUT. THE DASH MADE A WEIRD NOISE ALMOST LIKE SOMETHING RESET. I PUT KEYS BACK IN TUR…

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REDUCED ENGINE SIGNAL CAME ON SHORTLY AFTER SERVICE TRACTION, BRAKES, STEERING, CAME ON THEN CAR SHUT OFF NO POWER TO ANYTHING. BRAKES, STEERING NOTHING WORKED. PUT CAR IN NEUTRAL TO TRY A RESTART NOTHING. GOT CAR TO A COMPLETE STOP TOOK THE KEY OUT. THE DASH MADE A WEIRD NOISE ALMOST LIKE SOMETHING RESET. I PUT KEYS BACK IN TURNED THE KEY CAR STARTED NO PROBLEM ONLY THING THE CHECK ENGINE LIGHT WAS ON. TOOK VEHICLE HOME WENT BACK LATER THAT NIGHT. STARTED IT UP AND CHECK ENGINE LIGHT WAS OFF. THIS HAPPENS ALMOST ONCE AWEEK. 2ND ISSUE HEATER BLOWER GOING DOWN THE ROAD JUST SHUT OFF WEATHER -2 PLUS A WIND CHILL. HAD IT SERVICED THEY REPLACED A MODULE BLOWER RAN FINE FOR 4 DAYS, WEATHER ADVISORY WINDCHILL TEMP IS -10 45 MILES AWAY FROM HOME HEATER BLOWER NOT WORKING AGAIN. *TR

NHTSA ODI #10683544

90,000 miles · Feb 13, 2015
SteeringCrashInjury

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANU…

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TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI #10683360

72,000 miles · Feb 11, 2015
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A…

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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ODI #10682785

Mileage unknown · Feb 9, 2015
Electrical System

2011 CHEVROLET IMPALA. CUSTOMER UNSATISFIED WITH GM RESPONSE TO FIXING LIFE SAFETY ISSUE. *TA CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE CONTINUES TO HAVE AN ENGINEERING DEFECT IN THE IGNITION SWITCH, THAT COULD LEAD TO THE SWITCH COMING OUT OF THE RUN POSITION. THE CONSUMER STATED GM'S FIX …

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2011 CHEVROLET IMPALA. CUSTOMER UNSATISFIED WITH GM RESPONSE TO FIXING LIFE SAFETY ISSUE. *TA CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE CONTINUES TO HAVE AN ENGINEERING DEFECT IN THE IGNITION SWITCH, THAT COULD LEAD TO THE SWITCH COMING OUT OF THE RUN POSITION. THE CONSUMER STATED GM'S FIX WAS TO MODIFY THE KEY AND USE SMALLER KEY RINGS. THE CONSUMER STATED THAT WAS JUST A PATCH, THAT DOES NOT RESOLVE THE UNDERLYING ENGINEERING DESIGN MANUFACTURING DEFECT IN THE IGNITION. *JB STATUS UPDATE 02/10/15*JB UPDATED 06/22/15.*JB

NHTSA ODI #10663888

77,000 miles · Feb 6, 2015
Electronic Stability Control (esc)

DRIVING ON 494E IN BLOOMINGTON, MINNESOTA DURING RUSH HOUR AND SNOWING. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON, THE CAR STARTED TO SLOW DOWN VERY FAST AND LOST POWER.THE FOLLOWING MSG CAME UP SERVICE STABILTRAK, REDUCING ENGINE POWER.THE CAR FELT LIKE IT LOST A COUPLE OF CYCLINDERS AND THE TRANSMIS…

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DRIVING ON 494E IN BLOOMINGTON, MINNESOTA DURING RUSH HOUR AND SNOWING. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON, THE CAR STARTED TO SLOW DOWN VERY FAST AND LOST POWER.THE FOLLOWING MSG CAME UP SERVICE STABILTRAK, REDUCING ENGINE POWER.THE CAR FELT LIKE IT LOST A COUPLE OF CYCLINDERS AND THE TRANSMISSION WOULD NOT SHIFT UP EASILY. AFTER TURNING THE CAR OFF AND RESTARTING THE STABILTRAK MSG WAS GONE AND THE TRACTION CONTROL LIGHT WENT OFF AND THE CRUISE CONTROL STARTED WORKING AGAIN.FEW DAYS LATER THE CHECK ENGINE LIGHT WENT OFF. CHEVY GARAGE NOT SURE OF PROBLEM WANTS CAR FOR SEVERAL DAYS. I HAVE HEARD MAY BE THROTTLE BODY NOT UNDER WARRANTY. *JS

NHTSA ODI #10681742

80,000 miles · Feb 5, 2015
Power Train

WITH NO DASHBOARD WARNING AT ALL, MY TRANSMISSION FAILED ON MY 4-YEAR OLD IMPALA. THE ONLY CLUE I HAD THAT ANYTHING WAS WRONG, WAS A "SURGING" OF THE ENGINE ABOUT 10 DAYS BEFORE THE TRANSMISSION FAILED, WHICH I HAD ATTRIBUTED TO BE FUEL INJECTION PROBLEMS. *TR

NHTSA ODI #10681636

Official recalls

2

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.