Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
10625–50K
14150–75K
13875–100K
148100–150K
51150K+
663 reports with mileage · 161 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 232 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 224 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 179 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
43 crash reports9 fire reports34 injury reports
What owners actually said
824 reports
140,000 miles · Sep 6, 2019
Electrical SystemFuel/propulsion SystemSteering
AFTER I GETTING THE TRANSMISSION FULLY REPAIRED AFTER IT WENT OUT OF NOWERE ANYWAY I WAS DRIVING AND THE STEERING WHEEL LOCKED UP ON ME AND THE SINS ARE STARTED GOING CRAZY IN THE CAR AND I AM ONE PAYMENT AWAY FROM OWNING THE VEHICLE AND THE LAST FEW MONTHS STARTING THE BEGINNING OF THIS YEAR I'VE NOTICED ONE PROBLEM AFTER ANOT…
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AFTER I GETTING THE TRANSMISSION FULLY REPAIRED AFTER IT WENT OUT OF NOWERE ANYWAY I WAS DRIVING AND THE STEERING WHEEL LOCKED UP ON ME AND THE SINS ARE STARTED GOING CRAZY IN THE CAR AND I AM ONE PAYMENT AWAY FROM OWNING THE VEHICLE AND THE LAST FEW MONTHS STARTING THE BEGINNING OF THIS YEAR I'VE NOTICED ONE PROBLEM AFTER ANOTHER THE SEAT BELT IN THE PASSENGER'S FRONT SIDE DOES NOT WANT TO LOCK ALSO IT'S SAYING THAT IT NEEDS SERVICE AND AS FAR AS I'M CONCERNED I BOUGHT THIS CAR BARELY TWO YEARS AGO IN 2017 I'M FINANCING IT ON A LEASE ONCE I FINISH THIS LAST PAYMENT IT'LL BE A LITTLE OVER 7,000 THAT I PAID FOR IT I FEEL LIKE THE DEALER GOT OVER ON ME BECAUSE IT'S MY FIRST VEHICLE AND I DIDN'T KNOW EXACTLY WHAT I WAS DOING THIS WASN'T THE CAR THAT I WANTED IF ANYTHING THEY AVOIDED SELLING ME THE CAR THAT I WANTED AND GAVE ME THIS ONE EVERYTHING SEEMED FINE FOR AWHILE BUT SLOWLY STARTED TO ALL BREAK DOWN THE TIRES ARE STARTING TO SAY TRACTION CONTROL AND ABS IS ON AND NEVER GOES OFF THE CAR SHAKES WHEN I DRIVE ALSO THE WINDOWS ARE STARTING TO GET STUCK WHERE THEY MIGHT WANT TO ROLL UP IN MIGHT NOT I HAVE ALREADY HAD TO REDO THE TRANSMISSION AND I HAVE ALREADY HACKED YOU PUT A NEW HEAD GASKET AND NOW I'M GOING TO HAVE TO REPAIR THE AXLE AND A MOTOR MOUNT AND I DON'T KNOW BUT THIS CAR IS NOT SAFE THE CAR DEALERSHIP SOLD ME A VEHICLE BASICALLY AND SCAMMED ME BECAUSE I DID NOT KNOW EXACTLY WHAT LEASING A USED CAR WAS ABOUT THE CAR DID LOCK UP ON ME WHEN I WAS DRIVING I DID NOT CRASH UNFORTUNATELY BUT IT PULLED ME TO THE SIDE OF THE ROAD AND I HAD TO PULL TO THE LEFT SIDE OF THE ROAD TO AVOID ANOTHER CAR TURNING INTO ME AND CRASHING THEN I PUSHED AS HARD AS I COULD AND GOT HOME CUZ IT WASN'T THAT FAR AND I HAVE MY FIANCE CHECK OUT THE CAR. I DON'T WANT TO GIVE MY CAR AWAY NOR DO I WANT THE MONEY BACK I JUST WANT A CAR THAT IS NOT GOING TO CAUSE DEATH TO ME OR MY CHILDREN.
NHTSA ODI #11253533
85,000 miles · Aug 29, 2019
Air Bags
"TAKATA RECALL". I HAVE HAD THE "SERVICE AIR BAG" MESSAGE ALONG WITH THE RED INDICATOR ON MY INSTRUMENT PANEL FOR A FEW YEARS. I DO NOT SEE MY VEHICLE ON THE RECALL LIST. SHOULD I BE CONCERNED? ANYTIME THE IGNITION IS TURNED ON.
NHTSA ODI #11252351
156,543 miles · Aug 27, 2019
Air BagsElectronic Stability Control (esc)
THE SERVICE AIR BAG LIGHT KEEPS COMING ON WHILE WE ARE DRIVING OUR CAR. AND I'M WORRIED THAT THE AIR BAGS WILL NOT DEPLOY IN A ACCIDENT, OR THEY MAY DEPLOY WHILE DRIVING DOWN THE ROAD. I DON'T WANT TO DISABLE THE AIR BAGS BUT NOT KNOWING WHY THE LIGHT FOR THE AIR BAGS IS COMING ON. I HAVE LOOKED ONLINE TO SEE WHAT I CAN DO ABOUT…
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THE SERVICE AIR BAG LIGHT KEEPS COMING ON WHILE WE ARE DRIVING OUR CAR. AND I'M WORRIED THAT THE AIR BAGS WILL NOT DEPLOY IN A ACCIDENT, OR THEY MAY DEPLOY WHILE DRIVING DOWN THE ROAD. I DON'T WANT TO DISABLE THE AIR BAGS BUT NOT KNOWING WHY THE LIGHT FOR THE AIR BAGS IS COMING ON. I HAVE LOOKED ONLINE TO SEE WHAT I CAN DO ABOUT THIS AND I HAVE FOUND OUT THAT THIS IS HAPPENING A LOT ON THE 2006-2014 IMPALA'S. AND PEOPLE HAVE TAKEN THERE CAR IN TO THE DEALERSHIP TO GET FIXED AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. AND THEY CAN'T SEEM TO FIX IT. PLUS OUR SERVICE OUR TRACTION CONTROL KEEPS COMING ON AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. THIS SEEMS TO BE THE PROBLEM WITH THIS CAR AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING SO THEY CAN'T FIX IT. SO I'M WORRIED THAT THIS CAR ISN'T SAFE TO DRIVE BECAUSE THE AIR BAGS MIGHT NOT DEPLOY IN A ACCIDENT OR IF THEY WILL JUST DEPLOY DRIVING DOWN THE ROAD.
NHTSA ODI #11246593
25 miles · Aug 20, 2019
Air BagsElectrical SystemUnknown Or Other
2009 CHEVY IMPALA TPS SENSOR KEEPS APPEARING BUT TIRE DEALER COULDN'T DX PROBLEM PASS SIDE RIGHT FRONT. TODAY AIR BAG P/S SIDE AIR BAG WARNING LIGHT CAME ON. DEALER SOLD AS IS. THINK NONE OF THIS SHOULD HAVE NEVER GONE THRU MD STATE INSPECTION. PLEASE HELP
NHTSA ODI #11245351
60,000 miles · Aug 6, 2019
Air Bags
THE PASSENGER AIR BAG WILL NOT TURN ON. IT IS DISABLED AND THE DIGITAL READER BELOW THE SPEEDOMETER FLASHES SERVICE AIRBAG. DEALER SAID THERE IS NO RECALL AND IT'S FIXED?
NHTSA ODI #11241976
Mileage unknown · Jul 30, 2019
Engine
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE ABS, AIR BAG, SERVICE TRACTION CONTROL, AND STABILITY CONTROL. THE CONTACT ALSO HEARD BANGING NOISES COMING ROM THE REAR OF THE VEHICLE, RESULTING IN ROUGH DRIVING. THE MANUFACTURER WAS NOTIFIED AND ADVISED…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE ABS, AIR BAG, SERVICE TRACTION CONTROL, AND STABILITY CONTROL. THE CONTACT ALSO HEARD BANGING NOISES COMING ROM THE REAR OF THE VEHICLE, RESULTING IN ROUGH DRIVING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11240645
Mileage unknown · Jul 29, 2019
Air Bags
HAD CAR REPAIRED AND WAS INFORMED THAT THE PASSENGER AIRBAG IS MALFUNCTIONING. I CANNOT AFFORD $900 FOR A NEW ONE. IS THERE SOMEONE WHO CAN HELP ME WITH THIS ISSUE?
NHTSA ODI #11240475
Mileage unknown · Jul 21, 2019
Air BagsElectrical System
AIRBAG LIGHT STAYS ON AND IT HAS A AIRBAG MESSAGE ON THE DASH THE IGNITION SWITCH DOESN'T WORK THE CAR WON'T TURN OVER
NHTSA ODI #11233711
9 miles · Jun 12, 2019
Service BrakesUnknown Or Other
ON THIS VEHICLE WHEN YOU GO TO MAKE A LEFT HAND TURN FROM A STOP, THE FRONT DRIVER WHEEL, CALIPER, OR SOMETHING IN THE DRIVETRAIN LOCKS UP AND WILL NOT ALLOW THE VEHICLE TO PROCEED FORWARD MAKING A LEFT TURN. THE VEHICLE ONLY GOES FORWARD WHEN YOU LET OFF THE GAS THEN PRESS THE GAS PEDDLE AGAIN. THIS HAS BEEN KNOWN NOW FOR 5 MON…
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ON THIS VEHICLE WHEN YOU GO TO MAKE A LEFT HAND TURN FROM A STOP, THE FRONT DRIVER WHEEL, CALIPER, OR SOMETHING IN THE DRIVETRAIN LOCKS UP AND WILL NOT ALLOW THE VEHICLE TO PROCEED FORWARD MAKING A LEFT TURN. THE VEHICLE ONLY GOES FORWARD WHEN YOU LET OFF THE GAS THEN PRESS THE GAS PEDDLE AGAIN. THIS HAS BEEN KNOWN NOW FOR 5 MONTHS AND THE CUSTOMER IS COMPLAINING THAT SHE ALMOST GOT INTO ACCIDENT, HOW EVER HERE AT DIESELZ MOTORSPORTS WE HAD REPLACED THE RACK AND PINION, FRONT ROTORS AND PADS AND OUTER TIE RODS. AND THE ISSUE STILL PERSIST.
NHTSA ODI #11219483
Mileage unknown · Jun 11, 2019
Air BagsSeats
I TOOK MY CAR IN FOR THE LAST RECALL FOR THE PASSANGER AIR BAG SENSOR IT DID NOT TURN THE LIGHT OFF AND THE DEALER SAYS THER IS A DIFFERANT ISSUE WITH IT AND THAT'S WHY THE AIRBAG LIGHT IS ON. I COULDN'T TELL YOU WHAT THEY DID AS FAR AS TAPING THE WIRES OR REPLACING THE SENSOR. BUT I FEEL LIKE THEY DID NOTHING NOW THEY TELL ME …
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I TOOK MY CAR IN FOR THE LAST RECALL FOR THE PASSANGER AIR BAG SENSOR IT DID NOT TURN THE LIGHT OFF AND THE DEALER SAYS THER IS A DIFFERANT ISSUE WITH IT AND THAT'S WHY THE AIRBAG LIGHT IS ON. I COULDN'T TELL YOU WHAT THEY DID AS FAR AS TAPING THE WIRES OR REPLACING THE SENSOR. BUT I FEEL LIKE THEY DID NOTHING NOW THEY TELL ME THE PART IS 433.00 AND LABOR AND PROGRAMING IS ALMOST 1000.00. I SEE MANY CARS HAVE THIS SAME ISSUE WITH THE PASSANGER PRESENCE SENSOR MODULE. THE AIRBAG LIGHT ON KEEPS ME FROM GETTING THE CAR INSPECTED. BASICALLY IF YOU SIT IN MY PASSANGER SIDE FRONT SEAT IT CAN'T RECOGNIZE ANYONE SITTING THERE. ANY HELP WOULD BE WELCOME ON THIS SITUATION.
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year