THE SERVICE AIR BAG LIGHT IS ON WHEN STARTING, DRIVING & STANDING STILL.
2009 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
663 reports with mileage · 161 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 232 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 224 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 179 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
824 reportsTHIS SAME PROBLEM OCCURRED ON OUR PREVIOUS 2009 CHEV IMPALA, IN THAT THE "SERVICE AIR BAG" MESSAGE STARTED SHOWING ON THE DIC INTERMITTENTLY, THEN CONSTANTLY. I AM FINDING MULTIPLE CASES OF CHEVROLET VEHICLES DOING THIS ON ONLINE FORUMS, WITH HIGH BILLS FROM CHEVY DEALERS, BUT THE PROBLEM IS NOT SOLVED. I AM ATTACHING A PHOTO OF…
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THIS SAME PROBLEM OCCURRED ON OUR PREVIOUS 2009 CHEV IMPALA, IN THAT THE "SERVICE AIR BAG" MESSAGE STARTED SHOWING ON THE DIC INTERMITTENTLY, THEN CONSTANTLY. I AM FINDING MULTIPLE CASES OF CHEVROLET VEHICLES DOING THIS ON ONLINE FORUMS, WITH HIGH BILLS FROM CHEVY DEALERS, BUT THE PROBLEM IS NOT SOLVED. I AM ATTACHING A PHOTO OF THE DAMAGE FROM HITTING A DEER THAT DID NOT DEPLOY AIRBAGS ON OUR PREVIOUS 2009 WAS TOTALED. WE JUST PURCHASED ANOTHER 2009 BECAUSE WE LOVE THE DESIGN OF THE CAR, BUT AFTER DRIVING 4.5 HOURS HOME, THE VERY NEXT DAY WE ARE SEEING THE "SERVICE AIR BAG" MESSAGE ON THIS CAR.
DROVE MY VEHICLE TO ATTEND CHURCH ON A SUNDAY MORNING. AFTER CHURCH, RETURN TO MY VEHICLE TO GO HOME. I STARTED MY VEHICLE AND PUT IT IN DRIVE GEAR. THE VEHICLE WOULDN'T MOVE. I SHIFTED IT TO 2ND GEAR AND IT MOVED SLOWLY AND I WAS ABLE TO DRIVE HOME. I GOT NO PRIOR WARNING OF ANY PROBLEM BEFORE PARKING. NO CHECK ENGINE LIG…
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DROVE MY VEHICLE TO ATTEND CHURCH ON A SUNDAY MORNING. AFTER CHURCH, RETURN TO MY VEHICLE TO GO HOME. I STARTED MY VEHICLE AND PUT IT IN DRIVE GEAR. THE VEHICLE WOULDN'T MOVE. I SHIFTED IT TO 2ND GEAR AND IT MOVED SLOWLY AND I WAS ABLE TO DRIVE HOME. I GOT NO PRIOR WARNING OF ANY PROBLEM BEFORE PARKING. NO CHECK ENGINE LIGHT AND IT SCARED ME BECAUSE IT COULD HAVE OCCURRED WHILE I WAS ON THE BUSY INTERSTATE. I HAVE NOT HAD IT REPAIRED BECAUSE THE PROBLEM CAN'T BE ISOLATED BY THE TRANSMISSION REPAIR SHOPS BECAUSE THERE IS NO CHECK ENGINE LIGHT ON. THE TRANSMISSION SHIFTED FINE PRIOR TO THIS. THE VEHICLE ONLY HAS 117,000 MILES.
MY CAR KEEPS SAYING ENGINE REDUCE POWER
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED AND ST…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE CONTACT REACHED OUT TO A COUPLE OF UNKNOWN DEALERS TO HAVE THE VEHICLE DIAGNOSED AND THE DEFECT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
CAR WAS PARKED AT HOME ON STREET.WHEN I STARTED THE CAR SERVICE AIR BAGS MESSAGE WAS ON PANEL. CAR ONLY HAS 50,800 MILES. NO DEALERS WERE OPEN ON SATURDAY, AND I WAS AFRAID TO DRIVE THE CAR TO WORK. MISSED A DAY OF WORK, AND MAYBE MORE DAYS DEPENDING ON REPAIR TIME.
REACCURING PROBLEM WITH GRINDING ON FRONT WHEELS WITH TRACTION CONTROL AND ABS LIGHTING ON CONTROL PANEL. HAVE HAD WHEEL HUBS REPLACED WHICH HAD NO EFFECT ON THE PROBLEM. THE CAR FEELS UNSAFE TO DRIVE. HAVE READ MANY COMPLAINTS OF OTHER IMPALA OWNERS WITH THE EXACT SAME PROBLEM. THE GRINDING OCCURS DURING ACCELERATION WHEN MOVIN…
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REACCURING PROBLEM WITH GRINDING ON FRONT WHEELS WITH TRACTION CONTROL AND ABS LIGHTING ON CONTROL PANEL. HAVE HAD WHEEL HUBS REPLACED WHICH HAD NO EFFECT ON THE PROBLEM. THE CAR FEELS UNSAFE TO DRIVE. HAVE READ MANY COMPLAINTS OF OTHER IMPALA OWNERS WITH THE EXACT SAME PROBLEM. THE GRINDING OCCURS DURING ACCELERATION WHEN MOVING FORWARD OR BACKWARD MOSTLY WHEN TURNING BUT HAS OCCURED WHEN JUST MOVING FORWARD, MOSTLY ON CITY AND SUBURBAN STREETS. THE PROBLEM DEVELOPED ABOUT 5 MONTHS AGO AND CONTINUES TO DATE. NEED HELP AND ADVICE PLEASE.
IT WILL NOT CRANK I INSTALLED A BRAND NEW STARTER THE IGNITION SWITCH IS THE PROBLEM
I PLACED THE CAR IN PARK ON THE STREET IN MY COMMUNITY, AND LEFT IT RUNNING WHILE DROPPING SOMETHING IN A MAILBOX. TRIED TO SHIFT INTO DRIVE TO LEAVE, AND IT WOULD NOT SHIFT. MY FOOT WAS FIRMLY ON THE BRAKE BUT THE CONSOLE SHIFTER WOULD NOT BUDGE. I WAS FORCED TO LEAVE MY CAR JUST A FEW DOORS AWAY FROM HOME UNTIL THE NEXT DAY WH…
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I PLACED THE CAR IN PARK ON THE STREET IN MY COMMUNITY, AND LEFT IT RUNNING WHILE DROPPING SOMETHING IN A MAILBOX. TRIED TO SHIFT INTO DRIVE TO LEAVE, AND IT WOULD NOT SHIFT. MY FOOT WAS FIRMLY ON THE BRAKE BUT THE CONSOLE SHIFTER WOULD NOT BUDGE. I WAS FORCED TO LEAVE MY CAR JUST A FEW DOORS AWAY FROM HOME UNTIL THE NEXT DAY WHEN MY SON CAME AND SHOWED ME HOW TO REMOVE THE CONSOLE COVER TO PRESS THE SILVER BUTTON AND RELEASE THE SHIFT. I HAVE SEEN MANY COMPLAINTS ABOUT A BTSI (?) SOLENOID OR LOOSE WIRES. WHY IS THERE NO RECALL? BEING STUCK COULD BE VERY HAZARDOUS TO SAFETY.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGGIO BUICK GMC (310 NEW ROADS ST, NEW ROADS, LA 70760, (225) 240-7605) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE AIR BAG SENSOR WA…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGGIO BUICK GMC (310 NEW ROADS ST, NEW ROADS, LA 70760, (225) 240-7605) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE AIR BAG SENSOR WAS REPAIRED TWICE; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-547-428-9300. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Official recalls
516V507000 · Air Bags:sensor:occupant Classification; Electrical System:wiring
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
14V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000 · Suspension:front:control Arm:lower Arm
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
10V480000 · Seat Belts:front:anchorage
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
08V517000 · Air Bags:frontal
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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