NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
824 reportsMileage unknown · Jul 2, 2018
Air BagsSteeringUnknown Or Other
GENERAL MOTORS HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2009 ' 2010 CHEVROLET IMPALA VEHICLES. THE FRONT PASSENGER SEAT FRAME IN THESE VEHICLES MAY RUB AGAINST AND DAMAGE THE WIRES OF THE PASSENGER PRESENCE SENSOR (PPS) MODULE, WHICH COULD CAUSE THE PPS SYSTEM TO FAIL TO RECOGNIZE THAT …
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GENERAL MOTORS HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2009 ' 2010 CHEVROLET IMPALA VEHICLES. THE FRONT PASSENGER SEAT FRAME IN THESE VEHICLES MAY RUB AGAINST AND DAMAGE THE WIRES OF THE PASSENGER PRESENCE SENSOR (PPS) MODULE, WHICH COULD CAUSE THE PPS SYSTEM TO FAIL TO RECOGNIZE THAT THE PASSENGER SEAT IS OCCUPIED AND IMPROPERLY SUPPRESS THE FRONT PASSENGER AIRBAG. IN ADDITION, THE CLUSTER GAUGES AND DRIVER INFORMATION CENTER (DIC) ALERTS MAY INTERMITTENTLY TURN OFF OR NOT FUNCTION PROPERLY. IN RARE CIRCUMSTANCES, THE DAMAGE TO THE PPS MODULE COULD CAUSE THE AIRBAG FUSE TO SHORT, RESULTING IN THE LOSS OF ALL AIRBAGS AND SEAT BELT PRETENSIONERS. GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2005-2009 MODEL YEAR (MY) BUICK LACROSSE, 2006-2011 MY BUICK LUCERNE, 2000-2005 MY CADILLAC DEVILLE, 2007-2011 MY CADILLAC DTS, 2006-2014 MY CHEVROLET IMPALA AND 2006-2007 MY CHEVROLET MONTE CARLO VEHICLES. IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION.
NHTSA ODI #11105033
10,999 miles · Jun 25, 2018
Unknown Or Other
2009 CHEVY IMPALA LT MALFUNCTIONS 'BLEND DOOR ACTUATOR NOT TURNING CAUSING THE TEMPERATURE CONTROL SYSTEM TO NOT WORK PROPERLY: *THE HEATER BLOWS COLD AIR WHEN IN PARK *THERE IS A LOUD KNOCKING SOUND COMING FROM THE DASHBOARD. WHEN I START MY CAR, UNLOCK MY CAR, OPEN A CAR DOOR (DRIVER, PASSENGER, FRONT, BACK) AND WHILE …
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2009 CHEVY IMPALA LT MALFUNCTIONS 'BLEND DOOR ACTUATOR NOT TURNING CAUSING THE TEMPERATURE CONTROL SYSTEM TO NOT WORK PROPERLY: *THE HEATER BLOWS COLD AIR WHEN IN PARK *THERE IS A LOUD KNOCKING SOUND COMING FROM THE DASHBOARD. WHEN I START MY CAR, UNLOCK MY CAR, OPEN A CAR DOOR (DRIVER, PASSENGER, FRONT, BACK) AND WHILE MY CAR IS PARKED WITH THE IGNITION OFF. 'THE FRONT DRIVER SIDE DOOR LOCK MECHANISM NOT WORKING: *I HAVE TO MANUALLY LOCK AND UNLOCKTHE DRIVERS SIDE DOOR WITH THE KEY AND SOMETIMES MY KIDS HAVE TO UNLOCK DOOR FROM INSIDE THE CAR. 'LEFT PASSENGER POWER WINDOW WON'T ROLL DOWN. THE LAST TWO ITEMS COULD RESULT IN A SHORT IN THE CIRCUIT BOARD. A SHORT MAY CAUSE THE POWER DOOR LOCK AND POWER WINDOW SWITCHES TO BECOME INOPERATIVE. THESE COULD CAUSE OVERHEATING, WHICH COULD MELT COMPONENTS OF THE DOOR MODULE, PRODUCING ODOR, SMOKE, OR A FIRE INCREASING THE RISK OF PERSONAL INJURY. MECHANIC SAID THAT THESE MALFUNCTIONS ARE A COMMON PROBLEM IN CHEVY IMPALAS SO IT SEEMS THAT THESE ARE OBVIOUSLY FAULTY PARTS. I AM EXTREMELY AGGRAVATED THAT THIS IS A KNOWN AND CONSISTENT ISSUE WITH THIS CAR YET HAVE NOT BEEN RECALLED. NOT GOOD! THERE ARE SEVERAL ACTUATORS, THEY ALL NEED TO BE REPLACED. GM SHOULD DO A RECALL ON THIS MODEL TO FIX THESE ITEMS. COULD BE SIGNIFICANT IF THERE'S AN EMERGENCY AND I CAN'T UNLOCK THE DOOR AND CAN'T ROLL LEFT PASSENGER WINDOW DOWN. THE LAST TWO CONDITIONS COULD INCREASE THE RISK OF INJURY DURING A CRASH.
NHTSA ODI #11103797
140,000 miles · Jun 8, 2018
Engine
"LOW OIL PRESSURE LIGHT, SHUT OFF ENGINE" KEEPS COMING ON. OIL IS FULL. SO FAR I HAVE AIR BAG LIGHT, TRACTION CONTROL LIGHT, ENGINE LIGHT, ENGINE SPEED REDUCED LIGHT ALL ON! HOW ARE THESE AUTO'S NOT BEING RECALLED! I WILL NEVER OWN A CHEVY AGAIN! UNSAFE PIECE'S OF JUNK!
NHTSA ODI #11100491
140,000 miles · Jun 8, 2018
Electrical System
MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I STEP OUT OF THE CAR (RUNNING OR NOT) AND SHUT THE DOOR IT WILL AUTOMAT…
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MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I STEP OUT OF THE CAR (RUNNING OR NOT) AND SHUT THE DOOR IT WILL AUTOMATICALLY LOCK EVEN IF I DID NOT HIT THE LOCK BUTTON AND EVEN IF I DO HIT THE UNLOCK BUTTON. TWICE THIS HAS OCCURRED WHEN THE CAR WAS RUNNING AND MY DOG WAS IN THE VEHICLE (ALONG WITH MY PURSE AND KEYS) CAUSING ME MUST DISTRESS. I BELIEVE THIS IS SOMETHING FAULTY IN THE MAKE OF THE CAR. BY THE TIME I GET TO A DEALERSHIP TO HAVE IT CHECKED OUT THE CLICKING HAS STOPPED OR IT IS NOT LOCKING AUTOMATICALLY. THE DEALER SAYS IT HAS TO BE HAPPENING WHILE THE NOISE IS ONGOING. THERE ARE NO LIGHTS ON THE DASH TO INDICATE A PROBLEM. THIS FIRST STARTED ABOUT A YEAR AGO AND THE MOST RECENT INCIDENT WAS TODAY (THE DATE LISTED BELOW). THANK YOU FOR YOUR TIME.
NHTSA ODI #11100488
140,000 miles · May 31, 2018
Air BagsEngineService Brakes
WHILE DRIVING ON THE INTERSTATE AT 70MPH, AIR BAG LIGHT, ENGINE LIGHT AS WELL AS TRACTION CONTROL LIGHT CAME ON. FELT AS IF BRAKES WERE ON. DASH READ "SERVICE TRACTION CONTROL" & "ENGINE SPEED REDUCED". 140,000 MILES
NHTSA ODI #11098929
140,000 miles · May 29, 2018
Electronic Stability Control (esc)Unknown Or OtherVehicle Speed Control
AS I GO DOWN THE ROAD THE ENGINE LIGHT COMES ON AND THE STABLETREK WARING TRACKION LIGHT ALSO COMES ON LIGHT AND POWER REDUCE ENGINE POWER LIGHT COMES ON BUT NOT ALL THE TIME IT GOES OFF AFTER A DAY OR SO AND THAN NO ONE CAN FINE THE PROBLEM.
NHTSA ODI #11098499
75,030 miles · May 4, 2018
Steering
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC POWER STEERING WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE D…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC POWER STEERING WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,030. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11091915
149,000 miles · Apr 22, 2018
Air Bags
I HAVE PROBLEM WITH AIR BAG , AIR BAG LIGHT POP UP BY IT SELF AND CLOSE BY IT SELF. IT'S NOT WORKING PROPERLY.
NHTSA ODI #11089309
154,000 miles · Apr 5, 2018
Vehicle Speed Control
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (14001 TELEGRAPH RD, REDFORD, MI 48239, 313-531-7100) WHERE IT…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (14001 TELEGRAPH RD, REDFORD, MI 48239, 313-531-7100) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
NHTSA ODI #11083413
61,495 miles · Mar 27, 2018
Air BagsElectrical SystemWheels
SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY AND THEN GOES OFF. I TOOK IT TOOK THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. THIS HAS HAS MORE THAN ONE TIME. I'M CONCERNED THAT THIS CAN CAUSE AN ISSUE DURING A FRONT END COLLISION. MULTIPLE CHEVROLET IMPALA OWNERS HAVE THE SAME ISSUE AND GM WON'T STAND BEHIND THIS. SAME FOR THE …
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SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY AND THEN GOES OFF. I TOOK IT TOOK THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. THIS HAS HAS MORE THAN ONE TIME. I'M CONCERNED THAT THIS CAN CAUSE AN ISSUE DURING A FRONT END COLLISION. MULTIPLE CHEVROLET IMPALA OWNERS HAVE THE SAME ISSUE AND GM WON'T STAND BEHIND THIS. SAME FOR THE POWER DOOR LOCKS, DRIVER DOOR DOESN'T ALWAYS OPEN. SAME ISSUE AND SINCE THEY CAN'T REPLICATE IT, THEY SAY KEEP AN EYE ON IT. CONCERNED IF THE DOOR WON'T UNLOCK SOMETIMES. AIR PRESSURE MONITORING SYSTEM & STABILITY TRAK MONITORS ALSO SEEM TO HAVE ISSUES. THE SENSORS ON THE CAR CONSTANTLY GO OFF AND MY VEHICLE HAS LESS THAN 65,000 MILES ON A 9 YEAR OLD CAR. CONCERNED WHEN DRIVING IT IF IT'S JUST A SENSOR ISSUE OR A REAL PROBLEM THAT CAN CAUSE A SAFETY CONCERNED WHEN DRIVING AND CHEVROLET DOESN'T WANT TO DO ANYTHING CONCERNING THE ISSUE. I'VE ALREADY PAID 645.00 FOR THE ACTUATOR, 345.00 FOR THE TIRE MONITORING SYSTEM AND I KEEP GETTING TOLD KEEP AN EYE ON THE SERVICE AIRBAG ISSUE CAUSE THEY CAN'T REPLICATE IT.
NHTSA ODI #11081446
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗